Dunkin'
45 Chauncy St, Mansfield
(508) 337-6730
Recent Reviews
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Good quality donuts. Bagels were on the chewy side when I went a couple days ago. Egg sandwiches were very good though when I ordered them a couple weeks ago. The iced teas are good too.
Atmosphere: 4
Food: 4
Service: 5
Was good in the past but gone downhill completely. Its often very busy and lately they have been running out of most donuts. I ordered online and when I got there, they had nothing I wanted from the donuts left. And the staff person would not substitute it for a lemon cake. One particular staffer is very uncaring in preparing orders and is not friendly to customers. She was making drinks for customers who ordered after me and ignoring my order until I came up to the counter even though I ordered ahead. Once she did make it, she handed it to me without saying a word. You know, your coffee is not all that cheap these days and I can make mine at home so I have definitely reduced my visits, at least to this location. If you're going to have a nasty attitude like that, you don't deserve my money.
Atmosphere: 1
Food: 1
Service: 1
Friendly staff. Very clean.
Atmosphere: 5
Food: 5
Service: 5
Service is terrible Certain people Shouldn’t be hired to work at Dunkin. if they’re gonna keep giving out attitudes to customers And the lady who served me also needs to get some hearing checks I asked for a large she gave me a medium and supposedly I wasn't being heard she didn’t ask me again because she was too busy giving out attitude to me she don't know how to blend out coffee or a mocha I ordered and I feel like every single time I go to this Dunkin anything and . Everything tastes horrible I prefer Starbucks instead
The day shifts workers and managers are amazing ! Anytime I come after 3pm I get burnt tasting iced coffee a and it takes nearly 15 minutes from when I FIRST placed my online order till they finally have it ready(one iced coffee)
Atmosphere: 5
Food: 3
Service: 4
i went to pick up a mobile order i messed up and forgot to put a couple details about how i liked my coffee. Z and stephanie were so helpful and made everything ok, instantly! thank you for your customer service you made my day start with a smile 😊
Atmosphere: 5
Food: 5
Service: 5
Super clean and superior service
Atmosphere: 5
Food: 5
Service: 5
Clean store and bathrooms. Food is delicious but the very best feature here is the staff. They know what they are doing and are INCREDIBLY nice. ❤️ Thank you!
Atmosphere: 5
Food: 5
Service: 5
The staff were very rude and distant when I ordered. No polite greetings. No manners at all. No courtesy. Not even a have a nice day. The only reason I give 2 stars is because my order was decent. But I have no plans of ever going back.
Atmosphere: 1
Food: 4
Service: 1
This location messes up every time I go here. You have to ask for extra pumps of flavor to even get a little flavor in the coffee, the food is either cold or burnt, the coffee is always stale and gross. Rarely is this location ever decent enough to spend money in.
Food: 2
Service: 2
Restaurantji Recommends
Very good example of the Dunkin chain. Very good service from the quick drive through.
Atmosphere: 4
Food: 4
Service: 5
People at the drive through window are not friendly most of the time especially in the afternoon.
Atmosphere: 2
Food: 2
Service: 1
I have always order a large cold brew black with no ice. Went a couple days ago and was told they “can’t” do no ice any more, only less ice. I don’t understand why I can’t have the coffee the way I want it when you’re charging me almost $5 for one cup of coffee. Your owner sounds really cheap. I hope he doesn’t also skimp on food safety.
Atmosphere: 1
Food: 1
Service: 1
Great staff.Clean and fast.
Parking: Lots
Wheelchair accessibility: First floor withhansicap parking
Atmosphere: 5
Food: 5
Service: 5
What a shame. Such a nice looking store but dirty tables, littler all over them. Walked in and walked out. Life’s too short.
Atmosphere: 1
Food: 1
Service: 2
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