I went to the drive thru today around 10:10 am today, the lady at the window was quite shockingly rude, she had told me the total amount i was due and i went to reach for my wallet and she scoffed, then she shut the drive thru window a bit passive aggressively, then proceeded to laugh with another coworker whilst looking back at me, i asked if there was an issue and she said “it’s Saturday, we dont have all day”. In turn i told her she shouldn’t act this way with customers but she seemed to have no issues with her attitude. God bless
Алексей Новый
The manager behaves disgustingly with clients.
G DeJack
Went there 30 minutes before they close and they told me they would not cook food …they would only do drinks.
Agatha Granite
I went there yesterday after drop my car off across the street on a snow night it was 7:45 pm and the girl after sees me walking in close the door and told me to go to the drive-thru , I was waiting at the door to ask why they're closing for walking in if is not 8pm yet. I was waiting for my employee to pick me up outside the door and trying to contact them. It was two arrogant girls, they starting filming me and close all the curtains. After my ride came I went down on the drive-thru and order , as they saw me they delay my order and when they came recording again, I asked why they close for walk-in if was not 8 pm yet? Let me stand in the cold for 15 min and I don't know why . After sip my coffee it was barely warm, what a poor experience.
Atmosphere: 1
Food: 1
Service: 1
Beatryz da Cunha
I don’t understand how every time I order a medium hot drink, my drink never is filled up to the top and it’s always cold. Not coming back to this location anymore.
Patrick Casey
I want a district manager to contact me immediately.... I've leftseveral messages. NO RETURN
Atmosphere: 4
Food: 1
Service: 1
Red R
Manager is rude disrespectful and has a listening problem
Atmosphere: 1
Food: 5
Service: 1
Nessa Polimis
Nice staff
Atmosphere: 5
Food: 5
Service: 5
Rob K
Dunkin is great. No complaints they rarely fail. But giving this branch 1 star for the manager. She’s snobby for no reason, never smiles and constantly argues. Not customer friendly at all. Employees are good but look miserable and I can tell why. I don’t need all that before having my coffee, not coming in again
Atmosphere: 1
Food: 3
Service: 1
Reginaldo Goncalves
I’ve been at 312 maple st at the drive thru from Dunkin’s and there was an employee charging at the window that treated me so rude, showed me her finger at the window and my whole family got shocked about that situation, we were having a good time and she left me embarrassed in front of everyone, we’ll never come back there cause the costumer service was bad
I went down to use the bathroom for two minutes, a cafeteria worker comes aggressively knocking on the door and tells me that I have to move my truck because otherwise she won't sell me food. I'm only here for two minutes and I want a coffee and she mistreats me and she tells me that she's not going to sell for employees so the businesses will go bankrupt? ????
Atmosphere: 1
Food: 1
Service: 1
Pablo Sa
The attendants close the bathroom claiming problems so that customers don't use it and the service is terrible
Atmosphere: 1
Service: 1
Devin Mchugh
Service here is booty cheeks whoever works the register Thursday afternoon is super rude
Atmosphere: 3
Food: 5
Service: 1
Alexandra Cannistraro
I just tried ordering a hot coffee at 7:45pm, 15 minutes before they are supposed to close and they said they were cleaning the machines and all they had to offer me was ice coffee. This is a coffee shop... there should always be hot coffee readily available up until closing. Very disappointed. Horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Eileen Ledonne
Dunkin is Dunkin, ever the same and the service at times like a live comedy show, especially at busy times. If you live in Mass, Dunkin aka “Dunks” is like a sort of religion. We love you ?!
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Wake-Up Wrap - Egg and Cheese, Donuts, Muffins
I went to the drive thru today around 10:10 am today, the lady at the window was quite shockingly rude, she had told me the total amount i was due and i went to reach for my wallet and she scoffed, then she shut the drive thru window a bit passive aggressively, then proceeded to laugh with another coworker whilst looking back at me, i asked if there was an issue and she said “it’s Saturday, we dont have all day”. In turn i told her she shouldn’t act this way with customers but she seemed to have no issues with her attitude. God bless
The manager behaves disgustingly with clients.
Went there 30 minutes before they close and they told me they would not cook food …they would only do drinks.
I went there yesterday after drop my car off across the street on a snow night it was 7:45 pm and the girl after sees me walking in close the door and told me to go to the drive-thru , I was waiting at the door to ask why they're closing for walking in if is not 8pm yet. I was waiting for my employee to pick me up outside the door and trying to contact them. It was two arrogant girls, they starting filming me and close all the curtains.
After my ride came I went down on the drive-thru and order , as they saw me they delay my order and when they came recording again, I asked why they close for walk-in if was not 8 pm yet? Let me stand in the cold for 15 min and I don't know why . After sip my coffee it was barely warm, what a poor experience.
Atmosphere: 1
Food: 1
Service: 1
I don’t understand how every time I order a medium hot drink, my drink never is filled up to the top and it’s always cold. Not coming back to this location anymore.
I want a district manager to contact me immediately.... I've leftseveral messages. NO RETURN
Atmosphere: 4
Food: 1
Service: 1
Manager is rude disrespectful and has a listening problem
Atmosphere: 1
Food: 5
Service: 1
Nice staff
Atmosphere: 5
Food: 5
Service: 5
Dunkin is great. No complaints they rarely fail. But giving this branch 1 star for the manager. She’s snobby for no reason, never smiles and constantly argues. Not customer friendly at all. Employees are good but look miserable and I can tell why. I don’t need all that before having my coffee, not coming in again
Atmosphere: 1
Food: 3
Service: 1
I’ve been at 312 maple st at the drive thru from Dunkin’s and there was an employee charging at the window that treated me so rude, showed me her finger at the window and my whole family got shocked about that situation, we were having a good time and she left me embarrassed in front of everyone, we’ll never come back there cause the costumer service was bad
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I went down to use the bathroom for two minutes, a cafeteria worker comes aggressively knocking on the door and tells me that I have to move my truck because otherwise she won't sell me food. I'm only here for two minutes and I want a coffee and she mistreats me and she tells me that she's not going to sell for employees so the businesses will go bankrupt? ????
Atmosphere: 1
Food: 1
Service: 1
The attendants close the bathroom claiming problems so that customers don't use it and the service is terrible
Atmosphere: 1
Service: 1
Service here is booty cheeks whoever works the register Thursday afternoon is super rude
Atmosphere: 3
Food: 5
Service: 1
I just tried ordering a hot coffee at 7:45pm, 15 minutes before they are supposed to close and they said they were cleaning the machines and all they had to offer me was ice coffee. This is a coffee shop... there should always be hot coffee readily available up until closing. Very disappointed. Horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Dunkin is Dunkin, ever the same and the service at times like a live comedy show, especially at busy times. If you live in Mass, Dunkin aka “Dunks” is like a sort of religion. We love you ?!
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Wake-Up Wrap - Egg and Cheese, Donuts, Muffins
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