Dunkin'
269 E Main St, Marlborough
(508) 485-9710
Recent Reviews
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Service was very slow
Multiple times have paid the extra dollar for espresso, it most definitely was not put in.
They make my coffee the way I want it, I love this place
It’s good but they stop to sell my favorite coffee after Christmas 😪
I usually go here as it's the closest dunkin to my house and normally just get a coffee, which is generally good minus a few times which I get with any dunkin your drink isn't always consistent. The sandwiches are the real problem here, they usually either come out cold or completely over toasted. I was given this burnt sandwich today with hashbrowns that matched and I just sont understand how anyone working could see this and think it was acceptable enough serve?!
Food: 3
Service: 3
My favorite bagel/donut/iced tea place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Egg and Cheese
I was in a bind to get a big order on short notice, the other location in the surrounding town (Hudson), could not help or do anything for me. I stopped by the east Main Street Marlborough location and Yomara (who I believe is one of the managers), was outstanding, she took my order which was a big one with no problem and had it ready for me in no time. I couldn’t thank her enough for bailing me out on such short notice to feed my crowd that descended upon us at the last minute. She really went above and beyond great customer service, she is a huge asset to your business and the owners should be aware of it.
Just be cautious when you have to use the bathroom, they will lie and say that the bathrooms are out of order until you beg them or until you just walk in, they do this so they can avoid cleaning it at the end of the night. so just take control of the situation and walk into the bathroom or they’re going to lie to you
Atmosphere: 1
Service: 1
I have left a negative review in the past, but DD has hired some new people, and they are quite good. I spoke with the manager about my past experiences and she was very sympathetic. I will come by a bit more, now. BTW, they have great tea. I am a tea drinker by inclination, and am quite happy.
Atmosphere: 4
Food: 5
Service: 5
Where is Dunkin that I’ve ever been in. This place was absolutely disgusting. They got the entire honor incorrect. They did not get a single thing correct. stay away from this place at all cost. The food was not good that we did get.
Restaurantji Recommends
Went through the drive through today and ordered a caramel iced latte. I was handed a cup of milk, and said "there's no coffee in this". The girl ripped the coffee out of my hand and shook her head at me. She comes back to hand me a PUMPKIN SPICE latte. I took one sip, and pulled away to park. Went inside and said "this is pumpkin spice. I ordered caramel". There was a line of people waiting because all their orders were in correct. 7 people on staff and none of them had a clue. I was given what I thought was a new coffee, and walked out. Took one sip and it was another, pumpkin spice. I walked in AGAIN and was greeted with "why the hell are you back again?" I explained my coffee was STILL wrong and told "well, you're just gonna have to wait". In this time I watched 3 MORE people come in complaining their coffee was wrong. A manager then approached me and said "why are you here?" I said I'm waiting for my coffee to be remade now for the 2nd time, and I'd prefer it without the attitude. Then a coffee was slammed down in front of me, while the MANAGER rolled her eyes. In this entire time I watched the manager give every single customer an attitude. Remake 4 different drinks, and saw a young man complain that he ordered food and had been standing there waiting for someone to give it to him. When I finally got my coffee a man said "they got mine wrong too, but I dont want to wait another 20 mins, since I waited 20 mins just for them to make this one so im going to leave". Absolutely disgusting service and the management is horrible, if you can even call it that.
Dietary restrictions: Awesome thanks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Cheese is a TOPPING for sandwiches! Your pictures and advertisement show that, yet... Always on the bottom... Careless from A to B. Everything about your establishment since Aspire took over!
Atmosphere: 1
Food: 1
Service: 1
I was just in line at this Dunkin drive-through for literally 15 minutes to get an orange juice and my avocado toast, with two cars infront of me who didn’t seem to get big orders at all…and while sitting at the window, they apparently forgot that I was sitting there, and she came up to the window again to have me pay again and I explained that I just paid and I’m waiting for my toast and have been for 7 minutes and she’s like oh your toast I got distracted….obviously. Alls I know is I won’t be going back there for a “quick” lunch break.
Atmosphere: 1
Food: 5
Service: 1
I was just in line at this Dunkin drive-through for literally 15 minutes to get an orange juice and my avocado toast, with two cars infront of me who didn’t seem to get big orders at all…and while sitting at the window, they apparently forgot that I was sitting there, and she came up to the window again to have me pay again and I explained that I just paid and I’m waiting for my toast and have been for 7 minutes and she’s like oh your toast I got distracted….obviously. Alls I know is I won’t be going back there for a “quick” lunch break.
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