Dunkin'

Bad bad service, leave you waiting in line forever

Atmosphere: 1

Food: 1

Service: 1

The inside of the store never seems to be very busy, but somehow the drive through is always agonizingly slow.

Atmosphere: 2

Food: 3

Service: 2

One of the worst Dunkin Donuts. Ordered on app to pick up. I refill my balance to keep ready on app. Ordered two items. I arrived and big boys doing nothing with zero customers didn’t read the order. Had to wait. And wait. One large item was not in stock. There was no alternative so I simply asked to put my balance back. They tell me they cannot do that. So I suggested to just do a gift card. They cannot do that. I tell them I want a refund. They can’t do that. They tell me to try coming back another day when there is a manager. I don’t go to this location. So I asked for the contact number. They cannot do that. They don’t care. I didn’t get what I ordered. And they took my money. Of course this will not end well for them. At all.

Atmosphere: 1

Food: 1

Service: 1

Seriously? lol. Definitely not a full coffee, definitely not a macchiato

First impression when I walked in with my family was that the place was so hot that we would have to take our order to go as opposed to dining in.
The cashier was wonderful as she took our order and gave us our donuts. However, the worker behind the hot food station was not as efficient. I watched as she made our sandwiches, all the while touching everything with while wearing protective gloves, including our food!
She completed the sandwiches and set them aside. When I politely asked if those were mine, she said no. In the meantime, the sandwiches are sitting (unwrapped) on the counter while she proceeded to stock her station and make additional sandwiches. After @6 minutes later, she wrapped the sandwiches and then handed them to me. Really?! Someone needs serious retraining! Not worth the trip back.

Atmosphere: 1

Service: 1

Literally so bad that I came here to give it 1 star

horrible service. coffee taste like water or burnt. the employees give you attitudes at all times. never welcoming or thank you have a good day. I will not be going to this dunkin’ anymore.

Close before 8pm

Sabrina, Oscar, and Odalis know me by name and always have my order ready. Great Service!

Absolutely terrible! Ordered a pick up order. Got to store 20 minutes after ordering and still not ready! waited 10 more minutes in the store on my for a lady to ask me what my order was. When I showed her the receipt she said ok and walked away only to do nothing about it. 5 minutes later a guy working there asked me what i was waiting for? I told him my receipt number and name on order and he looked it up and filled the order without explanation. I've been going to this DD for 12+ years and it has gotten worse and worse over the years. This is my last time there, which stinks because it's less than a 1/4 mile from my house.

Absolutely, disgusting location trash spilling out S you pull up order wrong every time AVOID this place is I was already inside as it is outside likely

My coffee was made correctly and tasted great! The team members were nice, too!

Always been a good location to visit. Friendly staff at the window

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese

The most sweetest girl I know who I truly did miss well she was gone after she had a baby miss ivy she a hard worker always get my things right always have a smile on her face then most people at this store i can say she should be a manger or something in your company she keep people coming i left but i will be coming back for my food and coffee knowing she backthank you ivy for coming back

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Everything Stuffed Bagel Minis

The staff is friendly and amazing. The atmosphere is jolly. The location is one of the best.

Atmosphere: 5

Food: 5

Service: 5