Dunkin'

Made a mobile order at 150 pm got there at 2pm sat at drive up teller for 5 mins , said my mobile order , still not ready . Pulled up to window ... still not ready . Then she tried to give me the wrong order. Finally at 217pm I got my order good lord . Worst dunkin around . Yes I know go to a different one but its next to the store I was shopping at . AND I placed my mobile order while standing in line to check out at the store I was at. And it wasn't even busy there was ONE car in the drive up and none in the parking lot.

Atmosphere: 1

Food: 1

Service: 1

I bought a coffee and they seem to have given me something that wasn’t fully dripped because it tasted just like water

Food: 1

If your order actually comes out correct and under 30 minutes, you’ve won. This location is literally the worst yet never busy, how?

I want to thank Meredith for the outstanding customer service I get every single time she takes my order and makes my coffee to perfection. Every time I go in the morning there's nothing but coffee grounds in my coffee but when Meredith makes it, she has it down to perfection. Thank you!

Atmosphere: 3

Food: 4

Service: 5

This dunking donuts is sucks. I always order one thing and they’re giving me a wrong item.
Days before I order my coffee with outmel milk because I don’t tolerate the lactose and I doble check asking the girl that gives to me and she said yes. And I was sick all day.
Today I order munchies but JUST jelly and glaze and you can see the pic. Really bad. They are not pain attention or I don’t know what happen here.
But they are really bad.

Atmosphere: 2

Food: 4

Service: 1

Bad bad service, leave you waiting in line forever

Atmosphere: 1

Food: 1

Service: 1

The inside of the store never seems to be very busy, but somehow the drive through is always agonizingly slow.

Atmosphere: 2

Food: 3

Service: 2

One of the worst Dunkin Donuts. Ordered on app to pick up. I refill my balance to keep ready on app. Ordered two items. I arrived and big boys doing nothing with zero customers didn’t read the order. Had to wait. And wait. One large item was not in stock. There was no alternative so I simply asked to put my balance back. They tell me they cannot do that. So I suggested to just do a gift card. They cannot do that. I tell them I want a refund. They can’t do that. They tell me to try coming back another day when there is a manager. I don’t go to this location. So I asked for the contact number. They cannot do that. They don’t care. I didn’t get what I ordered. And they took my money. Of course this will not end well for them. At all.

Atmosphere: 1

Food: 1

Service: 1

Seriously? lol. Definitely not a full coffee, definitely not a macchiato

First impression when I walked in with my family was that the place was so hot that we would have to take our order to go as opposed to dining in.
The cashier was wonderful as she took our order and gave us our donuts. However, the worker behind the hot food station was not as efficient. I watched as she made our sandwiches, all the while touching everything with while wearing protective gloves, including our food!
She completed the sandwiches and set them aside. When I politely asked if those were mine, she said no. In the meantime, the sandwiches are sitting (unwrapped) on the counter while she proceeded to stock her station and make additional sandwiches. After @6 minutes later, she wrapped the sandwiches and then handed them to me. Really?! Someone needs serious retraining! Not worth the trip back.

Atmosphere: 1

Service: 1

Literally so bad that I came here to give it 1 star

horrible service. coffee taste like water or burnt. the employees give you attitudes at all times. never welcoming or thank you have a good day. I will not be going to this dunkin’ anymore.

Close before 8pm

Sabrina, Oscar, and Odalis know me by name and always have my order ready. Great Service!

Absolutely terrible! Ordered a pick up order. Got to store 20 minutes after ordering and still not ready! waited 10 more minutes in the store on my for a lady to ask me what my order was. When I showed her the receipt she said ok and walked away only to do nothing about it. 5 minutes later a guy working there asked me what i was waiting for? I told him my receipt number and name on order and he looked it up and filled the order without explanation. I've been going to this DD for 12+ years and it has gotten worse and worse over the years. This is my last time there, which stinks because it's less than a 1/4 mile from my house.