I got the caramel milk tea with star jelly and it was very good, just a bit too sweet. Nice place
Atmosphere: 5
Food: 4
Service: 5
Tim D
Parking: There's enough space
Kid-friendliness: They will tell you to look behind you and they have noncafinated boba
Wheelchair accessibility: It looks big enough for a handicapped person,to enter
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Milk Foam Peach Slush w Star Jelly
Dada Too
Not a tea house!
Two small tables.
70s & 80s American Pop music poped in.
They confused chamomile tea for caramel...
Sweet boba tea in many amazing varieties!
If into sweet boba tea this is a good choice.
Rick Peralta
Not a tea house!Two small tables.70s & 80s American Pop music poped in.They confused chamomile tea for caramel...Sweet boba tea in many amazing varieties!If into sweet boba tea this is a good choice.
George Wang
They made the wrong order, a green tea latte instead of a matcha tea latte. They refused to correct it. That was even though the label on the drink said matcha tea latte. They said the label was wrong, and they recalled we had ordered a green tea latte and they had now-coded it into the receipt. Avoid this place.
Atmosphere: 4
Food: 4
Service: 1
Suman S
Drinks are way too sugary. My wife asked for a 50% sugar yesterday and the lady prepping the tea added way too much sugar. Probably like 100%. Besides, this was the second time we noticed her on her phone during the service. I mean, we’re paying you, the least you can do is listen to what we need?The guy at front seems to be better. We will not return. The stores in Worcester are far better - Onezo, other Gongcha franchises etc.
Atmosphere: 5
Food: 1
Service: 2
Elias Moussa
Great food and boba, my favorite part about Gong Cha is the boba waffles!
I love bubble tea and just came here today for the first time. This place is an instant winner. Very clean and organized interior, fast service and friendly. Plus a great variety of different flavors and types of boba all on an easy-to-read menu. I got the Earl Grey milk tea with black tapioca pearls and 30% level sweetness, and it was perfect. She made it in less than a minute! So good.
Caitrin M
Just tried this place for the first time and was very satisfied. Big menu, lots of options. Clean, nice decor, staff was professional and courteous. I signed up for their rewards program because I'm sure I'll be back soon. Happy to have a bubble tea place on my side of town!
Madeline Johnson
Unimpressed with how we were treated. My 6 year old and I went in, first time ever getting "Boba tea" in the area, as our only experience has been through the Worcester City Market which is WAY better. I asked for recommendations and was snarled at. There was an alleged promotion going on, but everything was uncharged and they were out of all the items we were requesting and did not care to substitute. The strawberry Milk tea was DISGUSTING, so of course we asked if my son could get something different in return for what we paid for. The manager/owner that was there, female, was very condescending and almost looked like it was a big deal that we requested something else.Do not recommend. Customer service is everything and I'm entirely disappointed as how I was treated as an adult as well as my 6 year old son. The manager was also very inappropriate with her workers. I'm sure the others leaving reviews on this page are people that work for the company.
Happy to have another boba store in the area! Clean inside, quick service, so far so good.
Ben D
Absolutely amazing service and is very quick and easy, beautiful inside. They really do well all around, customer service, taste, and variety. I had the brown sugar boba and it was definitely the best one I have had before. 100/10.
Chyna Kavan
Great drinks and great service! Will definitely go back again to try the rest of the menu!
Viet Dieu
Great drinks and great customer service. It’s about time that Marlborough has boba tea!
I got the caramel milk tea with star jelly and it was very good, just a bit too sweet. Nice place
Atmosphere: 5
Food: 4
Service: 5
Parking: There's enough space
Kid-friendliness: They will tell you to look behind you and they have noncafinated boba
Wheelchair accessibility: It looks big enough for a handicapped person,to enter
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Milk Foam Peach Slush w Star Jelly
Not a tea house!
Two small tables.
70s & 80s American Pop music poped in.
They confused chamomile tea for caramel...
Sweet boba tea in many amazing varieties!
If into sweet boba tea this is a good choice.
Not a tea house!Two small tables.70s & 80s American Pop music poped in.They confused chamomile tea for caramel...Sweet boba tea in many amazing varieties!If into sweet boba tea this is a good choice.
They made the wrong order, a green tea latte instead of a matcha tea latte. They refused to correct it. That was even though the label on the drink said matcha tea latte. They said the label was wrong, and they recalled we had ordered a green tea latte and they had now-coded it into the receipt. Avoid this place.
Atmosphere: 4
Food: 4
Service: 1
Drinks are way too sugary. My wife asked for a 50% sugar yesterday and the lady prepping the tea added way too much sugar. Probably like 100%. Besides, this was the second time we noticed her on her phone during the service. I mean, we’re paying you, the least you can do is listen to what we need?The guy at front seems to be better. We will not return. The stores in Worcester are far better - Onezo, other Gongcha franchises etc.
Atmosphere: 5
Food: 1
Service: 2
Great food and boba, my favorite part about Gong Cha is the boba waffles!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thai Tea Latte, Strawberry Milk
I love bubble tea and just came here today for the first time. This place is an instant winner. Very clean and organized interior, fast service and friendly. Plus a great variety of different flavors and types of boba all on an easy-to-read menu. I got the Earl Grey milk tea with black tapioca pearls and 30% level sweetness, and it was perfect. She made it in less than a minute! So good.
Just tried this place for the first time and was very satisfied. Big menu, lots of options. Clean, nice decor, staff was professional and courteous. I signed up for their rewards program because I'm sure I'll be back soon. Happy to have a bubble tea place on my side of town!
Unimpressed with how we were treated. My 6 year old and I went in, first time ever getting "Boba tea" in the area, as our only experience has been through the Worcester City Market which is WAY better. I asked for recommendations and was snarled at. There was an alleged promotion going on, but everything was uncharged and they were out of all the items we were requesting and did not care to substitute. The strawberry Milk tea was DISGUSTING, so of course we asked if my son could get something different in return for what we paid for. The manager/owner that was there, female, was very condescending and almost looked like it was a big deal that we requested something else.Do not recommend. Customer service is everything and I'm entirely disappointed as how I was treated as an adult as well as my 6 year old son. The manager was also very inappropriate with her workers. I'm sure the others leaving reviews on this page are people that work for the company.
Kid-friendliness: Kid friendliness was poor.
Restaurantji Recommends
Happy to have another boba store in the area! Clean inside, quick service, so far so good.
Absolutely amazing service and is very quick and easy, beautiful inside. They really do well all around, customer service, taste, and variety. I had the brown sugar boba and it was definitely the best one I have had before. 100/10.
Great drinks and great service! Will definitely go back again to try the rest of the menu!
Great drinks and great customer service. It’s about time that Marlborough has boba tea!
Yummy drinks and hardworking individuals!
Loading...