Wish this chain would spread south to TN. Had the new holiday turkey sandwich and it was awesome
Atmosphere: 4
Food: 5
Service: 5
Ryan Trujillo
Good fast and cheap. Near the Hilton Garden Inn Marlborough. However in this shopping center there are many great choices
Atmosphere: 5
Food: 5
Service: 5
deb Callahan
Yum!! I hate the way I have to do circles around the building because of traffic pattern. Please put another one in Westfield in a better location??
Atmosphere: 3
Food: 5
Service: 5
Jim McMahon
Ordering pressed sandwiches to go . person making orders was very irritable and was a manager wearing a black company shirt and no name tag unlike the rest of the staff who wore red shorts and tags . Ordered four sandwiches and decided against a fourth as she did not want to take time to ask if I wanted other items on that order other orders she did the same as if it were an inconvenience for her having to make and even got size of one wrong and charged us for larger one . Customer service absolutely was not like previous visits and under this current direction I would steer clear of this establishment as she clearly is not suited to be front line leader or server .
Atmosphere: 3
Food: 2
Service: 1
David DeLuca
I have always enjoyed the food from Hot Table but the service at this location has to be by far the worst when it comes to pick up orders! It is never on time as to when it says to be there for pick up. When I do arrive I am usually waiting another 20-30 minutes while they prepare orders for walk in customers and clear out that line. Only then did they come over to those of us that had been standing by the empty pick up shelf for some time with out being addressed and ask us our names and start to prepare our orders. Not sure what the point of ordering online is? When they finally got to me I asked for a refund explaining I did not have any more time to wait for my meal and needed to return to work. The one young lady working the register said she would need to get the manager to submit the refund. When the manager arrived she proceeded to give me a gift card. I explained that this was the 3rd time trying to place an online order only to be met with horrible service, I requested the refund back to my credit card and said I will not be returning.
Service: 1
Frederick Haibach
Very fast counter service, informal dining. It just isn't that special. The Cuban sandwich I isn't a traditional Cubano, which has a meat combo, Hot Table interpreted it as a ham and cheese with pickle. The good news is that vegetarian options are available, and you can choose portion sizes.
Atmosphere: 5
Food: 3
Service: 5
Jeni Applegate
5 stars — an all around fantastic lunch! We were in town for a soccer tournament stopped in for a quick bite. Service was fast and refreshingly beyond the typical - staff was genuine and friendly, and food quality, selection, and flavor delivered. Thank you!
Kid-friendliness: Staff engaged in small talk with our girls, making a great meal, even better!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Panini, Caprese Panini
Scott Westgate
Hot table is awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Steak Panini, Build Your Own Panini, Caprese Panini
Jennifer Schelly
Great sandwich shop! Bread is par baked, they toasted after your instruments are in it and comes out amazing.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Build Your Own Panini, Chicken Pesto Panini
Sandwich was super greasy and looked like someone might have sat on it. Overpriced for the quality.
Food: 2
Service: 4
AJ Lane
Rude customer service. Had to call 8 times for a "team member" to answer the phone. She picked up asking "why do you keep calling?". I just asked for no onions and peppers on my sandwich I ordered in Doordash. She seemed extremely upset and replied "that's why you keep calling?" Yes thank you. Click.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Pesto Panini
Belal H
Tasty sandwiches!! Definitely would recommend as an alternative healthy option. The quality of the food is very decent!
Atmosphere: 5
Food: 5
Service: 5
Jessica Hodgkinson
Hot Table is a fancier Subway. The food is good for a quick bit.
Wish this chain would spread south to TN. Had the new holiday turkey sandwich and it was awesome
Atmosphere: 4
Food: 5
Service: 5
Good fast and cheap. Near the Hilton Garden Inn Marlborough. However in this shopping center there are many great choices
Atmosphere: 5
Food: 5
Service: 5
Yum!! I hate the way I have to do circles around the building because of traffic pattern. Please put another one in Westfield in a better location??
Atmosphere: 3
Food: 5
Service: 5
Ordering pressed sandwiches to go . person making orders was very irritable and was a manager wearing a black company shirt and no name tag unlike the rest of the staff who wore red shorts and tags . Ordered four sandwiches and decided against a fourth as she did not want to take time to ask if I wanted other items on that order other orders she did the same as if it were an inconvenience for her having to make and even got size of one wrong and charged us for larger one . Customer service absolutely was not like previous visits and under this current direction I would steer clear of this establishment as she clearly is not suited to be front line leader or server .
Atmosphere: 3
Food: 2
Service: 1
I have always enjoyed the food from Hot Table but the service at this location has to be by far the worst when it comes to pick up orders! It is never on time as to when it says to be there for pick up. When I do arrive I am usually waiting another 20-30 minutes while they prepare orders for walk in customers and clear out that line. Only then did they come over to those of us that had been standing by the empty pick up shelf for some time with out being addressed and ask us our names and start to prepare our orders. Not sure what the point of ordering online is? When they finally got to me I asked for a refund explaining I did not have any more time to wait for my meal and needed to return to work. The one young lady working the register said she would need to get the manager to submit the refund. When the manager arrived she proceeded to give me a gift card. I explained that this was the 3rd time trying to place an online order only to be met with horrible service, I requested the refund back to my credit card and said I will not be returning.
Service: 1
Very fast counter service, informal dining. It just isn't that special. The Cuban sandwich I isn't a traditional Cubano, which has a meat combo, Hot Table interpreted it as a ham and cheese with pickle. The good news is that vegetarian options are available, and you can choose portion sizes.
Atmosphere: 5
Food: 3
Service: 5
5 stars — an all around fantastic lunch! We were in town for a soccer tournament stopped in for a quick bite. Service was fast and refreshingly beyond the typical - staff was genuine and friendly, and food quality, selection, and flavor delivered. Thank you!
Kid-friendliness: Staff engaged in small talk with our girls, making a great meal, even better!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Panini, Caprese Panini
Hot table is awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Steak Panini, Build Your Own Panini, Caprese Panini
Great sandwich shop! Bread is par baked, they toasted after your instruments are in it and comes out amazing.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Build Your Own Panini, Chicken Pesto Panini
Excellent
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Kid-friendliness: Relaxed atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Chicken Panini
Sandwich was super greasy and looked like someone might have sat on it. Overpriced for the quality.
Food: 2
Service: 4
Rude customer service. Had to call 8 times for a "team member" to answer the phone. She picked up asking "why do you keep calling?". I just asked for no onions and peppers on my sandwich I ordered in Doordash. She seemed extremely upset and replied "that's why you keep calling?" Yes thank you. Click.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Pesto Panini
Tasty sandwiches!! Definitely would recommend as an alternative healthy option. The quality of the food is very decent!
Atmosphere: 5
Food: 5
Service: 5
Hot Table is a fancier Subway. The food is good for a quick bit.
Atmosphere: 4
Food: 3
Service: 4
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