Starbucks
$ • Coffee Shops
Hours:
137 S Bolton St, Marlborough
(508) 630-5453
About Starbucks
Customers' Favorites
Starbucks Reviews
I ordered my usual mocha cookie crumble frap that has aɴ extra pump of mocha sauce + is half-caf. Granted, yes: this location has made it incorrectly in the past but I keep going there in hopes it will improve.
Today my frap was made wrong. Going back iɳto the store, Jesse was asked to remake it. She argued for several minutes that she had made it correctly, despite my insistence it was not + that corporate policy is to remake a beverage the customer thinks was made incorrectly....read full review
Closed. OpenIng at NOON?!
Nice , delicious 😋 , repeat
Ratings
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
Starbucks at this location is recognized for its efficiency and friendliness. Customers enjoy the consistent drinks and welcoming atmosphere. Many appreciate that the employees take their time to understand their orders, making the experience pleasant. One reviewer had a mixed experience, noting that while the service is usually good, there was an instance when a drink was made incorrectly, and the staff member at the window seemed frustrated. This reviewer felt that they shouldn’t be made to feel bad for asking for a remake, especially when they are known for their preferred drink. Despite this, many customers report receiving above-and-beyond service from the friendly staff.
Another customer had an issue with an advertised promotion, claiming that they were charged more than expected for a handcrafted drink. They noted that this was frustrating, especially when there were additional charges for extras like cold foam. While these issues were not attributed to this specific location, they highlighted some inconsistencies with Starbucks' overall policies. Overall, the friendly service and warm environment make this Starbucks a place worth revisiting, with most experiences being positive.