Restaurant was busy. We were seated promptly. Our server, Tara, stopped by several times to check on us. She served our meals in a timely manner.
Donna F
Had a burger and fries. Nothing out of the ordinary but good, filling, fast.
MARY SYLVIA
Not sure what’s happened at this location because the food used to be really good. The French and soup was so bready With hardly any broth in it, not to mention, there was not one onion in it. It was too salty to even eat it. The baked stuffed shrimp was awful. The shrimp was overcooked and chewy like an elastic and the stuffing had a very weird flavor. Not sure what went wrong, but my husband and I have decided to boycott the 99 RESTAURANT in Mashpee. It used to be one of our favorite places a while ago, and we’ve noticed it has a lot to be desired. What a shame.!! The Buffalo chicken Fingers were delicious And the baked potato, For what that’s worth. The manager made good on The bill, but that doesn’t change the fact that we were extremely disappointed. ☹️
Kris Farr
**Awful Experience at the 99 – A Family’s Disappointment** Would give a zero ⭐️
I feel compelled to share our disheartening experience at the 99, a place we had hoped would provide a fun night of dinner and baseball. Instead, it turned into a frustrating saga that left us feeling neglected and unvalued as customers.
We walked in as a family of three on a Thursday, ready to enjoy dinner and catch the Red Sox game. Sounds like a winning combination, right? But our hopes were dashed the moment we encountered the hostess, Susan. We requested to be seated on the bar side, where the TVs are, and were met with a firm refusal. Why? Because it was trivia night, and apparently, that takes precedence over customers who simply want to enjoy a game.
We even went the extra mile, offering to participate in trivia to secure a table—after all, the place was far from packed at the time. Yet our eagerness was met with indifference. Susan’s tone matched her attitude; it was dismissive, lacking any semblance of hospitality.
When we asked to speak to a manager, hoping for some resolution or at least an empathetic ear, we were met with yet another wave of disappointment. The manager seemed unconcerned that we were leaving without being seated because of the arbitrary rules enforced by the staff. It was clear that our presence—and our money—meant little to them.
In a nutshell, our visit to the 99 was a monumental letdown. Instead of a lively dinner filled with good food and spirits, we left feeling frustrated and disrespected. It's baffling that a restaurant would prioritize trivia over its patrons, especially when the tables were wide open. As a family who enjoys dining together and supporting local establishments, we certainly won’t be returning anytime soon.
To the management of the 99: it’s time to rethink your policies and train your staff on the value of customer service. A warm welcome and flexible accommodations can go a long way in keeping customers satisfied—and coming back.
Easy Rider
The food was decent, the waitress was excellent, listening to screaming kids was unpleasant.
John Cronin
Great prices great atmosphere lisa at the mashpee location is possibly the best bartender on cape cod
Carole Place
Great experience today for lunch. Our waitress,Shelley, was excellent. The Fish and Chips was delicious! I'm looking forward to going back for more!
Atmosphere: 5
Food: 5
Service: 5
Chloe C
One of my favorite places to go. Staff is awesome in Mashpee location.
Place was pretty empty. Stood in the front for 10 mins alone. Nobody greeted or seated. Finally walked out. Now you know why these restaurants are closing.
Burnt plain food 30 dollars for steak tip complete trash embarrassing what they become.???
Atmosphere: 1
Food: 1
Service: 1
Marc Labonte
Always good service and food is tasty and reasonable
Atmosphere: 4
Food: 4
Service: 4
Lisa Sawicki
The cooks go above and beyond at this 99. The food came out immediately and was perfect!!! We could see the kitchen staff from where we were sitting and they did not stop for a second!
Atmosphere: 5
Food: 5
Service: 5
Georgina Campbell
Clean, attentive servers, entertaining music, big, big screen TV. The food had familiar fare and some very creative dishes. Pleasant all around the bench seating.
Kid-friendliness: Children were well behaved because the family tables kept their attention. Food must have been good. Very little noise and no running around.
Atmosphere: 4
Food: 4
Service: 4
Phil Cunningham
Menu had good food but the menu selections were unappealing and uninspiring.
Restaurant was busy. We were seated promptly. Our server, Tara, stopped by several times to check on us. She served our meals in a timely manner.
Had a burger and fries. Nothing out of the ordinary but good, filling, fast.
Not sure what’s happened at this location because the food used to be really good. The French and soup was so bready With hardly any broth in it, not to mention, there was not one onion in it. It was too salty to even eat it. The baked stuffed shrimp was awful. The shrimp was overcooked and chewy like an elastic and the stuffing had a very weird flavor. Not sure what went wrong, but my husband and I have decided to boycott the 99 RESTAURANT in Mashpee. It used to be one of our favorite places a while ago, and we’ve noticed it has a lot to be desired. What a shame.!! The Buffalo chicken Fingers were delicious And the baked potato, For what that’s worth. The manager made good on The bill, but that doesn’t change the fact that we were extremely disappointed. ☹️
**Awful Experience at the 99 – A Family’s Disappointment** Would give a zero ⭐️
I feel compelled to share our disheartening experience at the 99, a place we had hoped would provide a fun night of dinner and baseball. Instead, it turned into a frustrating saga that left us feeling neglected and unvalued as customers.
We walked in as a family of three on a Thursday, ready to enjoy dinner and catch the Red Sox game. Sounds like a winning combination, right? But our hopes were dashed the moment we encountered the hostess, Susan. We requested to be seated on the bar side, where the TVs are, and were met with a firm refusal. Why? Because it was trivia night, and apparently, that takes precedence over customers who simply want to enjoy a game.
We even went the extra mile, offering to participate in trivia to secure a table—after all, the place was far from packed at the time. Yet our eagerness was met with indifference. Susan’s tone matched her attitude; it was dismissive, lacking any semblance of hospitality.
When we asked to speak to a manager, hoping for some resolution or at least an empathetic ear, we were met with yet another wave of disappointment. The manager seemed unconcerned that we were leaving without being seated because of the arbitrary rules enforced by the staff. It was clear that our presence—and our money—meant little to them.
In a nutshell, our visit to the 99 was a monumental letdown. Instead of a lively dinner filled with good food and spirits, we left feeling frustrated and disrespected. It's baffling that a restaurant would prioritize trivia over its patrons, especially when the tables were wide open. As a family who enjoys dining together and supporting local establishments, we certainly won’t be returning anytime soon.
To the management of the 99: it’s time to rethink your policies and train your staff on the value of customer service. A warm welcome and flexible accommodations can go a long way in keeping customers satisfied—and coming back.
The food was decent, the waitress was excellent, listening to screaming kids was unpleasant.
Great prices great atmosphere lisa at the mashpee location is possibly the best bartender on cape cod
Great experience today for lunch. Our waitress,Shelley, was excellent. The Fish and Chips was delicious! I'm looking forward to going back for more!
Atmosphere: 5
Food: 5
Service: 5
One of my favorite places to go. Staff is awesome in Mashpee location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Balsamic Salmon
Place was pretty empty.
Stood in the front for 10 mins alone.
Nobody greeted or seated. Finally walked out. Now you know why these restaurants are closing.
Service: 1
Love it. Great service by my favorite bartender
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Burnt plain food 30 dollars for steak tip complete trash embarrassing what they become.???
Atmosphere: 1
Food: 1
Service: 1
Always good service and food is tasty and reasonable
Atmosphere: 4
Food: 4
Service: 4
The cooks go above and beyond at this 99. The food came out immediately and was perfect!!! We could see the kitchen staff from where we were sitting and they did not stop for a second!
Atmosphere: 5
Food: 5
Service: 5
Clean, attentive servers, entertaining music, big, big screen TV. The food had familiar fare and some very creative dishes. Pleasant all around the bench seating.
Kid-friendliness: Children were well behaved because the family tables kept their attention. Food must have been good. Very little noise and no running around.
Atmosphere: 4
Food: 4
Service: 4
Menu had good food but the menu selections were unappealing and uninspiring.
Atmosphere: 4
Food: 3
Service: 4
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