The drinks sucks but the food it’s pretty good. The cost it’s also crazy
Ken G
Been wanting to try this place for awhile. Ordered a simple iced mocha last year around this time. I mentioned this because the quality may have changed. Service was good. The wait was not long despite the holiday rush. Will try again in the near future.
Atmosphere: 2
Food: 1
Service: 5
Ben Heyman
After reading great reviews, I was very excited to try Boston Bean House. Unfortunately, I think my first visit will be my last. While the quality and cost of the breakfast sandwiches were fair, this is about the only positive part of my experience. Both pastries, a butter croissant and pumpkin muffin left a lot to be desired. The croissant was stale and dry and the muffin tasted like it was left to defrost overnight - still incredibly cold. I had an unpleasant surprise when I reached the bottom of my drip coffee - roughly 1/2 inch of coffee grounds came flowing out of the coffee lid. The real kicker of my experience is watching multiple employees eat food in the kitchen, right next to where customer food is made, while wearing gloves, and not changing said gloves before going back to handling customers' food orders. I also witnessed employees touching personal items and not changing gloves, using rags to wipe down the kitchen and not changing gloves, etc. If I had witnessed this prior to ordering I would have walked out right then and there. The space inside is large with ample seating, although the atmosphere feels off. There is no music playing, the room was incredibly chilly, and it just didn't have the buzz and vibe you'd expect from a neighborhood cafe. I wish our experience was better, but we will not be repeat customers.
Atmosphere: 3
Food: 4
Service: 3
Jennifer Heroux
Big relaxed space, good coffee, nice staff. I parked in the public parking lot across the street, 5 minute walk.
Atmosphere: 5
Food: 5
Service: 5
Boston Traveller
Moved to Google from Yelp: I've been here before and usually have a good experience between the drinks and the food. Recently, I needed coffee on my way to work and wanted to shop local instead of shopping at a chain. I ordered a pickup through Doordash, but the ASAP option was not available, and the next pickup window wasn't for 30 minutes. I still placed the preorder for that pickup window, assuming that I could let them know I was there and my ticket would just join the line instead of me waiting to place my order.... Big mistake. The staff told me that it was scheduled, and I explained there was no ASAP option for this store today for some reason, but they still took everyone's orders in line *and made them* before even looking at my ticket. I feel like at the least it should've been put in the line of walk in orders when I arrived and asked if it could be moved up. I won't be ordering here again in this way. Either add an ASAP option to your Doordash, or don't make customers wait until everyone else has been served from walk ins before helping them, if you've already checked in the customer. The food is great and the drinks are good, this was just a bit disappointing.
Atmosphere: 4
Food: 5
Service: 3
jennifer long
Where is the decency? I pulled up with a sleeping baby on an stroller and asked if I could order a coffee and just get someone to bring it to the door. There’s a flight of stairs and no ramp so you can’t do the stairs you can’t come in. I wasn’t asking for service just a little help but I was told curtly we don’t do deliveries if you want anything you have to come in and order it in person.! Your coffee is not like that level of rudeness, in fact, McDonald’s is better
Atmosphere: 2
Service: 1
Jeffrey Oehler
Great place to grab a coffee and something to eat. I really enjoyed my experience here.
Atmosphere: 5
Food: 5
Service: 5
Jason O'Toole
Stopped in again for the first time in years and it's a good place for lunch when in Maynard with plenty of free street parking now that the meters are disabled.
Atmosphere: 5
Food: 5
Service: 5
kvanderveen
Great pastries Delicious coffee Friendly service
Angel B
I ordered the Mexican breakfast. The egg is microwaved and not freshly made, I watched her prepare it. The wrap tasted old and stale. I ordered take out and waited patiently. I noticed a bag sitting in the back, and after waiting 20 minutes I asked if it happened to be mine…It was. The inside is nice but microwaving eggs and not being attentive was a turnoff.
A nice spot with friendly staff and lots of tasty food and coffee options. Highly recommend the breakfast BLT.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Everything
EJ Labb
BBH is my go-to coffee shop in Maynard. Staff is friendly, coffee is consistently good and the food is solidly delicious. This place is not mind-blowing, just a good ole local coffee shop with hard-working folks who offer good value for your dollar. BBH has my loyalty and I notice LOTS of regulars. A good sign. This place is perfect for a small meeting or to grab a coffee/meal with a loved one.
Atmosphere: 4
Food: 5
Service: 5
Camryn Undershute
Great espresso drinks. Very friendly and efficient service.
Spacious interior, good location for locals to hangout.
Atmosphere: 4
Food: 4
Service: 4
Meg Barber
Got the grilled cheese and tomato soup. The cheese wasn’t even melted and the soup was incredibly salty. You have such a great space, it’s a shame that the chatter behind the counter meant more than clean tables and emptying over-flowing trash.
The drinks sucks but the food it’s pretty good. The cost it’s also crazy
Been wanting to try this place for awhile. Ordered a simple iced mocha last year around this time. I mentioned this because the quality may have changed. Service was good. The wait was not long despite the holiday rush. Will try again in the near future.
Atmosphere: 2
Food: 1
Service: 5
After reading great reviews, I was very excited to try Boston Bean House. Unfortunately, I think my first visit will be my last. While the quality and cost of the breakfast sandwiches were fair, this is about the only positive part of my experience. Both pastries, a butter croissant and pumpkin muffin left a lot to be desired. The croissant was stale and dry and the muffin tasted like it was left to defrost overnight - still incredibly cold. I had an unpleasant surprise when I reached the bottom of my drip coffee - roughly 1/2 inch of coffee grounds came flowing out of the coffee lid. The real kicker of my experience is watching multiple employees eat food in the kitchen, right next to where customer food is made, while wearing gloves, and not changing said gloves before going back to handling customers' food orders. I also witnessed employees touching personal items and not changing gloves, using rags to wipe down the kitchen and not changing gloves, etc. If I had witnessed this prior to ordering I would have walked out right then and there. The space inside is large with ample seating, although the atmosphere feels off. There is no music playing, the room was incredibly chilly, and it just didn't have the buzz and vibe you'd expect from a neighborhood cafe. I wish our experience was better, but we will not be repeat customers.
Atmosphere: 3
Food: 4
Service: 3
Big relaxed space, good coffee, nice staff. I parked in the public parking lot across the street, 5 minute walk.
Atmosphere: 5
Food: 5
Service: 5
Moved to Google from Yelp: I've been here before and usually have a good experience between the drinks and the food. Recently, I needed coffee on my way to work and wanted to shop local instead of shopping at a chain. I ordered a pickup through Doordash, but the ASAP option was not available, and the next pickup window wasn't for 30 minutes. I still placed the preorder for that pickup window, assuming that I could let them know I was there and my ticket would just join the line instead of me waiting to place my order.... Big mistake. The staff told me that it was scheduled, and I explained there was no ASAP option for this store today for some reason, but they still took everyone's orders in line *and made them* before even looking at my ticket. I feel like at the least it should've been put in the line of walk in orders when I arrived and asked if it could be moved up. I won't be ordering here again in this way. Either add an ASAP option to your Doordash, or don't make customers wait until everyone else has been served from walk ins before helping them, if you've already checked in the customer.
The food is great and the drinks are good, this was just a bit disappointing.
Atmosphere: 4
Food: 5
Service: 3
Where is the decency? I pulled up with a sleeping baby on an stroller and asked if I could order a coffee and just get someone to bring it to the door. There’s a flight of stairs and no ramp so you can’t do the stairs you can’t come in. I wasn’t asking for service just a little help but I was told curtly we don’t do deliveries if you want anything you have to come in and order it in person.! Your coffee is not like that level of rudeness, in fact, McDonald’s is better
Atmosphere: 2
Service: 1
Great place to grab a coffee and something to eat. I really enjoyed my experience here.
Atmosphere: 5
Food: 5
Service: 5
Stopped in again for the first time in years and it's a good place for lunch when in Maynard with plenty of free street parking now that the meters are disabled.
Atmosphere: 5
Food: 5
Service: 5
Great pastries
Delicious coffee
Friendly service
I ordered the Mexican breakfast. The egg is microwaved and not freshly made, I watched her prepare it. The wrap tasted old and stale. I ordered take out and waited patiently. I noticed a bag sitting in the back, and after waiting 20 minutes I asked if it happened to be mine…It was. The inside is nice but microwaving eggs and not being attentive was a turnoff.
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
A nice spot with friendly staff and lots of tasty food and coffee options. Highly recommend the breakfast BLT.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Everything
BBH is my go-to coffee shop in Maynard. Staff is friendly, coffee is consistently good and the food is solidly delicious. This place is not mind-blowing, just a good ole local coffee shop with hard-working folks who offer good value for your dollar. BBH has my loyalty and I notice LOTS of regulars. A good sign.
This place is perfect for a small meeting or to grab a coffee/meal with a loved one.
Atmosphere: 4
Food: 5
Service: 5
Great espresso drinks. Very friendly and efficient service.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mexican Wrap, Bagel, Breakfast blt
Spacious interior, good location for locals to hangout.
Atmosphere: 4
Food: 4
Service: 4
Got the grilled cheese and tomato soup. The cheese wasn’t even melted and the soup was incredibly salty. You have such a great space, it’s a shame that the chatter behind the counter meant more than clean tables and emptying over-flowing trash.
Atmosphere: 2
Food: 2
Service: 2
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