Chipotle Mexican Grill
616 Fellsway, Medford
(781) 393-6871
Recent Reviews
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They were very busy.However no tables were clean. And the woman that was taking our order didn't understand english. The food was tasting great, and the music was fine.But it was something that could use some improvements
Atmosphere: 3
Food: 4
Service: 3
Went in today cause they had their bogo deal going. It was a mad house , line around the store and the workers were just going off. All in all with how busy it was they got it done well, definitely took some time to get to the front but they were going nonstop the whole time i was there. Also the women who made the second half of my burrito is the best perfect roll and portions every time . Obvs chipotle can be a hit or miss, it is still one of my favorite foods.
Food: 5
Pro tip: If you hold out your phone at chest level and point your camera at the food being prepared, the staff will give you double portions
Atmosphere: 5
Food: 5
Service: 5
Came here for lunch today around 2:30pm and the staff all had attitudes. The guac that I paid for tastes like avocados weren’t properly ripe (confirmed by the person I came with) and the tomatoes were clearly not fresh. The lobby was dirty and this was overall such a poor experience for me. Please do better chipotle. It takes nothing to for workers to smile.
Atmosphere: 2
Food: 2
Service: 1
Was doing Uber eats waiting a while at the window to pick up the order. Big girl making the food didn't even acknowledge me. All of a sudden a latina girl with red hair and glasses comes up behind me saying excuse me really obnoxiously over and over. She then preceded to say I need to sign in go wait out in the dining area which made no sense and she didn't even sign into anything. She the. Walked to bathroom saying your all pissing me off. This was November 12th around 330 pm. Really rude, I still waited by the window to finally pick up my order.
Atmosphere: 3
Food: 3
Service: 1
They need to upgrade the bowl quality, it leaks after like 15mins and make big mess.
Atmosphere: 4
Food: 4
Service: 4
Very bad service, the people they attend look angry and very serious and they also cannot wrap a burrito, nor do they change their gloves.
It seems to me that they should be a little kinder when charging the cashier.
And they should clean up their work area as well.
Atmosphere: 1
Food: 3
Service: 1
At the Chipotle front counter, there was obvious unequal treatment. The Mexican customer before me asked for a regular chicken portion and received a lot, but when it was my turn, I was given a very, very small amount. It felt like racial discrimination. I won’t be coming back again.
Atmosphere: 1
Food: 1
Service: 1
Got what I came for
Atmosphere: 3
Food: 4
Service: 4
Small store but I had pretty quick service.
Atmosphere: 4
Food: 5
Service: 5
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Would def give -0 stars if I could! I feel sorry for the managers that have such a bad staff, people work there like they don’t want to be there. I have to deal with their impolite attitude everyday. I go to this place because it is next to my gym. Besides the shitty customer service, mobile order sucks… I ordered 4 times a bowl and it all came wrong. They don’t add the extra portion that you pay for, and yesterday they didn’t do it again… this places needs help asap.
Atmosphere: 1
Food: 1
Service: 1
So this happened today. I asked for napkins and the boy with the dreds and hat looked at me like I asked him to solve a rubix cube. His lady friend next to him looked confused as well from my question and continued to stare like I'm an alien with an out of the world question. They continued to make me wait for 6 min for the napkins. the place is ran by entitled teenagers that think they deserve to work in a better place. But no you're at chipotle. Right where you belong so get a better attitude.
Atmosphere: 1
Food: 1
Service: 1
Dirty tables . Floors . Bad food
Atmosphere: 1
Food: 1
Service: 2
Your average place
Gross food.
Atmosphere: 2
Food: 1
Service: 1
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