Dunkin'
2 And 4 Salem St Medford Square, Medford
(781) 396-5532
Recent Reviews
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Only one person working on Saturday line was long
Atmosphere: 3
Food: 3
Service: 2
Thank you for NOT helping me with my coffee Culotta this morning in the future, you should treat every customer as if they would be there every single day because we would’ve been there every single day
Atmosphere: 1
Food: 1
Service: 1
I love it from my friend work
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Munchkins Donut Hole Treats
The worst location. They keeping missing my orders and they work really slow.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Same experience as most other dunkin donuts. However- this location is not accessible to those who utilize wheelchairs or any other device for walking assistance. The entrance has a huge step at the doorway with no alternative entrance for those who may need it. Avoid this location if this pertains to you. And to this Dunkin location- do better. The staff isn't friendly and drinks take 5-10 minutes despite no one else being in there.
The people there were funny and the atmosphere was the type I want in a Dunkin and the food was just as good as other Dunkin’
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
This Dunkin’ Donuts shouldn’t even be a thing they take mad long to make some food and they take they’re sweet time making there orders and like ignoring customers when they’re in line and overall don’t know how to work with customers and work at a very slow pace by far the worst dunkins in the city can’t do anything right but hate there job.
Service: 1
The older Indian man was screaming at a woman because he messed up her order. Totally uncalled for, totally unprofessional.. it's coffee.. not quantum physics. I honestly don't understand how anyone could be so crude to a customer..
Same experience as most other dunkin donuts. However- this location is not accessible to those who utilize wheelchairs or any other device for walking assistance. The entrance has a huge step at the doorway with no alternative entrance for those who may need it. Avoid this location if this pertains to you. And to this Dunkin location- do better. The staff isn't friendly and drinks take 5-10 minutes despite no one else being in there.
Really avoid this one. You see the name tag Valbona you run. The service isn't so much terrible as abusive. They'll get your order wrong then cuss you out for it. Or they'll just forget your order and tell you to leave cause you've "not ordered anything". Yikes!
Restaurantji Recommends
Worst Dunkin Donuts experience I've ever had. It's supposed to close at 7. Showed up at 6:24 (on Wednesday 1/18/2023) with a 3 year old that loves dunkin donuts and was excited for one. But the punk kid behind the counter locked it early and mouthed "we're closed" through the window at us, and then went back to looking at his phone. We could see from the window that there were still donuts and the lights were still on. Can't describe how angry I am at the punk and the location for hiring someone unwilling to sell us food more than a half hour before close. I used to work at a coffee shop and I knew terrible employees like this.
Worst dd service ive ever had. Put my order in AFTER cooking the person's food who ordered after me. When I finally got the food it was freezer burnt and tasted like straight soap.It wasn't busy, she wasn't flustered and she took her time even after making us all wait
Atmosphere: 1
Food: 1
Service: 1
It's a Dunks!
I come to this location and very often and have never had issues. The staff is always kind and as quick as they can be. They’re very organized and make sure to help customers in order. And this location definitely makes the best grilled cheese out of all the locations I’ve been to ??
I went in at 6:30 am after ordering on the app... part of my order was ready.. other part I told aldi that I was waiting for my ice coffe and had ordered on app.. #348.. She kept yelling it's not here and showing me the stickers for #350... she said maybe you order a diffrent dunkin... I said no cause I have part of order here... kept saying its normt here... finally she found it... then I told her cause I ordered on app I get a free medium drink hot or iced.. she told me no .. I then preceded to show her I ordered and the number of said order... she then kept saying stuff... I asked for managers name she kept giving hers and I told her tour not the manager. then she says I gave your stuff why do you need managers name... she finally gave me his name... there was an older gentlemen working w her he was doing the bacon and sandwiches.. he kept telling her to stop. I go in this Dunks alot.. this is the first time with this happening.. but if you getaldi, good luck she is rude and not good with customers.... I also called corporate because of this....
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