Dunkin'

154 Main St, Medford
(781) 395-9847

Recent Reviews

Michelle Hua

I ordered two coffee by mistake. I asked a guy who works there is ok to return or exchange he said ok, but when he went to ask a woman her name”Rekha” she said no we can’t because they already made it. I want to return one or exchange something else but still telling me no she also mentioned you call the app to get your money back. I just want to make it easy why I have go through all that.”how much does a coffee cost ???” Smh So I took one coffee and they trash the 2nd one without a refund. When I got into my car the coffee spilled all over my pants and my seats because the lid not tight. I’m so upset I got charged for two coffees and I didn’t get to drink one.

Atmosphere: 1

Food: 1

Service: 1

Joseph Caratelli (Joey)

Not a bad place but they need to work on the mobile ordering. Slowest place I been to in mass

Cassandra Bonilla

If I could leave zero stars I would. I bought an iced coffee with milk that was sour and there were visible chunks. I asked one employee to remake it with cream and she brought back another coffee with the same chunky milk in it. I spoke with the manager, I said that I wanted it remade with cream because the milk was obviously bad. He looked me in the eyes and said there was nothing wrong with the milk. He “remade” the coffee which I found out to be the same coffee topped off with cream.

Service: 1

Victor Huang

The last time I came here, I was with my sister who I was dropping off at the airport. We needed a quick bite for breakfast and stopped by this Dunkin' location.The interior was like any other Dunkin' Donuts but smaller than the average. Nothing of note about it.The service was horrible. She ordered a sausage, egg and cheese on a croissant with a medium hot coffee but they forget the sandwich. Not only that but they refused to make it because they thought she didn't order it. Because they didn't give us our receipt but instead tossed them on to a receipt pile, they said they couldn't prove we ordered it and refused to make it. My sister even pulled up her bank app to show the charge and that it was more than just a medium coffee but they refused to recognize.If you're looking for your Dunkin' fix, I wouldn't come here. The service employees here were rude and inflexible and there are so many other Dunkin locations you can go to

Atmosphere: 1

Food: 2

Service: 1

Esat Gok

America runs on Dunkin. Coffee quality is not that great..

Atmosphere: 3

Food: 3

Service: 3

Guy Galloway

Coffee and food could have been a little better and

Atmosphere: 5

Food: 3

Service: 5

maryellen hussey

Quick , polite and easy

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Denise Garrett

Friendly and

Atmosphere: 5

Food: 5

Service: 5

Patrick Faliano

Great Nitro pour!

Atmosphere: 5

Food: 5

Service: 5

Steve Valentine

Best place to get my morning on the go

Atmosphere: 5

Food: 5

Service: 5

S ****

Everyone's great . All but the owner/manager who treats his workers awful. It's not right he's just a mean man. Cheer up buddy because without these hard workers you're nothing. Nobody is better than the next person and karma is very real. I've seen him physically push (not hard or violently) a woman at the register to the side and speak down to her. He took over the register while browbeating this woman. PEOPLE NOTICE MR.MANAGER. I believe if people read this they'll be watching for this behavior. Nobody can miss seeing you with all your gold rings,chain and overwhelming cologne. ??

Atmosphere: 4

Food: 3

Service: 5

SC7713

Everyone's great . All but the owner/manager who treats his workers awful. It's not right he's just a mean man. Cheer up buddy because without these hard workers you're nothing. Nobody is better than the next person and karma is very real. I've seen him physically push (not hard or violently) a woman at the register to the side and speak down to her. He took over the register while browbeating this woman. PEOPLE NOTICE MR.MANAGER. I believe if people read this they'll be watching for this behavior. Nobody can miss seeing you with all your gold rings,chain and overwhelming cologne. ??

Lisa Marcum

Great Dunkin location. Go here regularly. People running it are mature, good at their job and pleasant to deal with. Not a bunch of teenagers who don't care, don't listen and don't speak back to you. I'm not a coffee drinker but I love the breakfast sandwiches and home fries. Sausage egg and cheese croissant. They always have everything in stock and the place is clean and well organized. Around 6-8ish tables inside to sit at. Chase ATM directly next to it (attached actually), Exxon gas station next door and 7-11 directly across the street. Good sized parking lot with free parking. No drive thru unfortunately, but definitely worth going to. One of the best locations I've been to service wise and that's important to me. Feel lucky it's so close to my house.Parking: About 15-18ish spaces available for free parking in lot.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Donuts

David Prestipino

The drive thru is faster after the upgrades...

Atmosphere: 5

Food: 5

Service: 5

John Doherty

Quick, tasty food, & better coffee!

Atmosphere: 4

Food: 4

Service: 4

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