Dunkin'
430 Salem St, Medford
(781) 395-9302
Recent Reviews
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Love this location. Always have my mobile order ready.
Atmosphere: 5
Food: 5
Service: 5
I've been going to this Dunkin for years now and they've gone extremely down hill, every single time I've ordered in the past 2 months something about my order has been wrong and I've had to go back in. And literally only 2 employees in there ACTUALLY wear gloves when preparing food and most others get offended when you ask them to put on gloves.
Atmosphere: 1
Food: 2
Service: 1
Don't ask for "light ice". Only fills the $5 drink cup 1/2 full. ?
Really pushed back when I asked for a full cup. Refused to fill up the 3 oz.
Staff finally offered a refund, THEN, asked for the cup back. When I asked, I was allowed to keep my drink.
Atmosphere: 3
Food: 3
Service: 2
Bad service
Atmosphere: 2
Food: 1
Service: 1
shoutout to the employee with the red hair genuinely the nicest dunkin worker i’ve ever met and they make fire drinks?
Atmosphere: 4
Food: 4
Service: 4
Wonderful
If I’m being honest, I feel like the Morning staff are not as friendly as the afternoon staff, So I would say one star for the morning staff, and five star for the afternoon staff, because they always know my order and the afternoon without issue but the morning staff on the other hand, want to sit there and speak their own language and just kind of not be sanitary
Atmosphere: 1
Amazing customer service, they remember my order every time I get there and I'm always treated like
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Hey Dunks, USE ORDER NUMBERS!! For the love of God, it would make your job easier. Calling out specific items gets confusing as hell during busy times. "Hot coffee w/cream and sugar!" - what if 3 people ordered that? It makes absolutely 0 sense to not call out the order number on the receipt. I truly believe half the time people got the wrong order it was simply the case that someone else grabbed their order because they have no organization whatsoever. Managers you need to change this
Classic coffee.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I come here almost everyday. They are incredibly busy but I never have to wait long. They churn out the orders so fast and they've never messed up any of my orders. 5
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Bagels
Parking: There a parking lot and a rear entrance to dunks in back, take the first turn before or after dunks and turn in to lot
The workers are super nice , and make you feel welcome, the coffee tastes different from other DD coffee, I love a good cup of coffee, and I love thairsGreg.
Atmosphere: 5
Food: 4
Service: 5
Great friendly service. Great location in town with lots of little shops.
Atmosphere: 4
Food: 4
Service: 4
Ladies working here provided great customer service with a smile!!
Atmosphere: 5
Food: 3
Service: 5
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