Who's running that place? Rude drive thru employees.... Pull up pull up ...drive thru and park car wait for order? But they took my money real quick.
K C
If I could rate this place a 0 I would the service there is horrible I have never felt disrespected and rushed by the staff they wouldn’t even let me order my food without jumping in my throat all this resulted my order being wrong. Sad thing is it’s the ones doing drive thru when I asked for a manager they ignored me and rushed me out the guy didn’t even give me my change nor receipt back and told me to leave. But told me to come in and speak to a manager so I did he then yelled at me in front of all the customers when I asked for their names and said that the manager is not there? I will never come to this Dunkin’s again very poor customer service and lack of communication. I wasn’t even able to enjoy my food. Never felt in such distress manager here need to improve and train better at this location. I would like this resolved as soon as possible.Wouldn’t recommend this Dunkin’s to anybody
Service: 1
Kay-girl
Horrible service, we never got our food we ordered and staff were so rude. They tried throwing a drink at us, don’t come here.
Atmosphere: 1
Food: 1
Service: 1
VT
The worst service, ordered online, waited more than 30minutes. Don't event have my coffee.End up going to another location
Atmosphere: 1
Food: 1
Service: 1
Ernesto Puffer
Food quality and service need to be improved
Atmosphere: 4
Food: 3
Service: 3
Crystal Miranda
HANDS DOWN the worst Dunkin in the area. They try to expedite their drive through by asking you to pull to the front to help their numbers look good. Mind you pulling to the front results parking towards oncoming traffic and having loop around the entire lot to exit. It’s not safe at all, and they even have you do it when there is no one else in line. Guaranteed they will mess up your order every single time, even if you specify you have an allergy. I was breastfeeding my daughter who had a dairy allergy and every time I asked them for no cheese and dairy free, they made sure to add cheese. TERRIBLE. I’d love for management to reach out to me as well regarding an interaction with SAMIR. He should not be working in the service industry at any capacity, terrible. It’s a shame because I live a block away from this store, and now have to drive an extra mile, and give my business to a different store.
Charlotte Croft
Quick and easy
Atmosphere: 5
Food: 5
Service: 5
Saed Sadeddin
I ordered 2 small black coffee and few other items. When I got home one of black coffee’s had cream in it. That wasn’t the first time they screw my order and I always expected it. So this time I decided to drive back and let them know about the mistake. When I arrived and told them what happened they ignored me for 5 minutes like I don’t exist. And finally I spoke up and it’s like they are doing me a favor for changing my coffee. I spend almost every day between $10-12. They lost a good customer.
Service: 1
Britney D
This dunkin never makes any of the drinks or food correctly . They never mix the drinks either. I always have to bring it to a new dunkin to get it remade. Get new workers!
Atmosphere: 1
Food: 1
Service: 1
Theo Henry
I just want to let you know that more than once I’ve bought donuts and bagels from your store early in the morning, and they were very hard and not fresh — almost impossible to eat. (05/09/2025)
Terrible service, my order was only $6 through the drive through and they charged me for multiple people’s orders and then continued to not give me my meal saying that I didn’t pay. I showed them on my app that they overcharged me and they refused to give me my food even though I paid $10 already for my $6 meal! If I could give 0 stars I would.
Atmosphere: 1
Food: 1
Service: 1
Cristhian Melgar
Terrible spot, the food is always burnt and old, Recommend not coming here to save you guys from getting ripped off they’re constantly reheating their food from previous days and serving it to us. Super slow when it comes to preparing your food.
Atmosphere: 1
Food: 1
Service: 1
ezzddin ray
Nice clean place workers there always smiling and clean
Atmosphere: 5
Food: 5
Service: 5
Maninder Kaur
Super cool
Atmosphere: 5
Food: 5
Service: 5
vaibhav rairikar
Worst location of Dunkin in Massachusetts! The guy who takes the drive through orders has absolutely no idea what he is doing. We tired to order a hot mocha latte he said do want cream in it? Worst experience.
Who's running that place?
Rude drive thru employees....
Pull up pull up ...drive thru and park car wait for order? But they took my money real quick.
If I could rate this place a 0 I would the service there is horrible I have never felt disrespected and rushed by the staff they wouldn’t even let me order my food without jumping in my throat all this resulted my order being wrong. Sad thing is it’s the ones doing drive thru when I asked for a manager they ignored me and rushed me out the guy didn’t even give me my change nor receipt back and told me to leave. But told me to come in and speak to a manager so I did he then yelled at me in front of all the customers when I asked for their names and said that the manager is not there? I will never come to this Dunkin’s again very poor customer service and lack of communication. I wasn’t even able to enjoy my food. Never felt in such distress manager here need to improve and train better at this location. I would like this resolved as soon as possible.Wouldn’t recommend this Dunkin’s to anybody
Service: 1
Horrible service, we never got our food we ordered and staff were so rude. They tried throwing a drink at us, don’t come here.
Atmosphere: 1
Food: 1
Service: 1
The worst service, ordered online, waited more than 30minutes. Don't event have my coffee.End up going to another location
Atmosphere: 1
Food: 1
Service: 1
Food quality and service need to be improved
Atmosphere: 4
Food: 3
Service: 3
HANDS DOWN the worst Dunkin in the area. They try to expedite their drive through by asking you to pull to the front to help their numbers look good. Mind you pulling to the front results parking towards oncoming traffic and having loop around the entire lot to exit. It’s not safe at all, and they even have you do it when there is no one else in line. Guaranteed they will mess up your order every single time, even if you specify you have an allergy. I was breastfeeding my daughter who had a dairy allergy and every time I asked them for no cheese and dairy free, they made sure to add cheese. TERRIBLE. I’d love for management to reach out to me as well regarding an interaction with SAMIR. He should not be working in the service industry at any capacity, terrible. It’s a shame because I live a block away from this store, and now have to drive an extra mile, and give my business to a different store.
Quick and easy
Atmosphere: 5
Food: 5
Service: 5
I ordered 2 small black coffee and few other items. When I got home one of black coffee’s had cream in it. That wasn’t the first time they screw my order and I always expected it. So this time I decided to drive back and let them know about the mistake. When I arrived and told them what happened they ignored me for 5 minutes like I don’t exist. And finally I spoke up and it’s like they are doing me a favor for changing my coffee. I spend almost every day between $10-12. They lost a good customer.
Service: 1
This dunkin never makes any of the drinks or food correctly . They never mix the drinks either. I always have to bring it to a new dunkin to get it remade. Get new workers!
Atmosphere: 1
Food: 1
Service: 1
I just want to let you know that more than once I’ve bought donuts and bagels from your store early in the morning, and they were very hard and not fresh — almost impossible to eat. (05/09/2025)
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Terrible service, my order was only $6 through the drive through and they charged me for multiple people’s orders and then continued to not give me my meal saying that I didn’t pay. I showed them on my app that they overcharged me and they refused to give me my food even though I paid $10 already for my $6 meal! If I could give 0 stars I would.
Atmosphere: 1
Food: 1
Service: 1
Terrible spot, the food is always burnt and old, Recommend not coming here to save you guys from getting ripped off they’re constantly reheating their food from previous days and serving it to us. Super slow when it comes to preparing your food.
Atmosphere: 1
Food: 1
Service: 1
Nice clean place workers there always smiling and clean
Atmosphere: 5
Food: 5
Service: 5
Super cool
Atmosphere: 5
Food: 5
Service: 5
Worst location of Dunkin in Massachusetts!
The guy who takes the drive through orders has absolutely no idea what he is doing.
We tired to order a hot mocha latte he said do want cream in it?
Worst experience.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Oatmilk Latte
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