Just got a sandwich in their drive through and they didn’t heat it or even put the ingredients on top of the bread. My worst experience ever at a Panera, currently making my own sandwich with the ingredients they gave me since they didn’t bother to smh.
Atmosphere: 1
Food: 1
Service: 1
Lev Neyman
This is what $9 worth of soup looks like. Confirmed with manager.
Atmosphere: 5
Food: 2
Service: 5
Chuck Marino
ordered an orange drink from the sip club. i went to pick it up, they didn't have it. so i took the cup and got something else. the next day i went in and ordered a large drink picked up the cup from the front area. as i was filling the cup a manager in the kitchen was heckeling me in front of the prep employees saying the drinks are not free. i should subscribe to the sip club. he was trying to embarrass me in front of his subordinates. i ignored him and he started getting louder repeating so that other customers started looking towards him and the drink area where i was filling my cup. i didn't say anything and walked out after i got my beverage. none of the employees that were there that see me daily said anything probably in fear of losing their job. that manager is an embarrassment to the establishment because he is usually there and he has seen me go in to pick up my online sip club order. for him to be that out of tune with regular customers would be a concern for his boss to be grounds for discipline action. he was out of line and was trying to treat me as if i was trying to steal a beverage that i got thru the sip club subscription. i looked back b4 i left and he was acting as if he was "the man" in front of his subs. very immature for a guy in a manager roll. usually when i go there i say hello to the employees that i know and to the staff that give me my order and they're friendly. that guy was out of touch not sure why he was like that on that day, drugs maybe? seemed like it cus of the way he was acting. even if someone was trying to get a freebie, the store motto at one time was pay what u want, or it take it for free. i don't know why his manner was so strange. I'm assuming drugs most likely.
Lisa Tripodi
Panera forgot how to make a sandwich. Missing the meat……. & everything that goes on it. They forgot to deliver my smoothie too. This is the second time this has happened to me. Do not go to this location!!!!!!!!!!!!!!
Food: 1
Monalisa Sapperstein
The tables are a mess and always sticky when clean. The interior needs modernization desperately.
The soup was thick and jello like. The sandwich barely had anything in it. It was all bread. Definitely won’t be going back to this location.
Food: 1
Service: 4
Diana Byomuhangi
My only complaint is that the food was quite expensive. It was good but expensive. The place was clean, and the servers were helpful. I thought it was a good place.
This is my go-to Panera when meeting with friends from my old stomping grounds. While I haven't used it, I think it's pretty cool that this one has the drive-through option.
Atmosphere: 4
Food: 4
Service: 4
Pea H
The new Tropical green smoothie has a bad after taste. I truly miss the old ingredients much better. Disappointing when you feel like you wasted money on food!
Atmosphere: 4
Food: 2
Service: 4
Name First
Panera... Girl ... This is Massachusetts, New England, you know, Land of The Lobstah.... Stick to making fresh bread! I only eat Seafood and some Poultry, for the past 13 years... Worst Loster that I've had in years! The Mac and cheese was overcooked and the meal was more bread crumbs than anything. To add insult to injury, they tasted STALE! Friggin gross. Seriously.. what a waste of my coin! This was supposed to be my weekend splurge, so mad-
Atmosphere: 2
Food: 2
Service: 2
Ryan Birch
Panera in general is going downhill, including this location. This location’s service and staffing is spotty. I’ve had some average or decent food here before so keeping at 2 stars instead of 1 but todays avocado egg white sandwich was bad avocado was rotten! Going to find a local spot if I’m running errands nearby again and directing others to that as well!
Atmosphere: 3
Food: 2
Service: 2
Laura Plad
Always a great time here! Workers are always very nice, especially Kaitlyn who is always happy and greets us when we come in :) Food is good and consistent.
Just got a sandwich in their drive through and they didn’t heat it or even put the ingredients on top of the bread. My worst experience ever at a Panera, currently making my own sandwich with the ingredients they gave me since they didn’t bother to smh.
Atmosphere: 1
Food: 1
Service: 1
This is what $9 worth of soup looks like. Confirmed with manager.
Atmosphere: 5
Food: 2
Service: 5
ordered an orange drink from the sip club. i went to pick it up, they didn't have it. so i took the cup and got something else. the next day i went in and ordered a large drink picked up the cup from the front area. as i was filling the cup a manager in the kitchen was heckeling me in front of the prep employees saying the drinks are not free. i should subscribe to the sip club. he was trying to embarrass me in front of his subordinates. i ignored him and he started getting louder repeating so that other customers started looking towards him and the drink area where i was filling my cup. i didn't say anything and walked out after i got my beverage. none of the employees that were there that see me daily said anything probably in fear of losing their job. that manager is an embarrassment to the establishment because he is usually there and he has seen me go in to pick up my online sip club order. for him to be that out of tune with regular customers would be a concern for his boss to be grounds for discipline action. he was out of line and was trying to treat me as if i was trying to steal a beverage that i got thru the sip club subscription. i looked back b4 i left and he was acting as if he was "the man" in front of his subs. very immature for a guy in a manager roll. usually when i go there i say hello to the employees that i know and to the staff that give me my order and they're friendly. that guy was out of touch not sure why he was like that on that day, drugs maybe? seemed like it cus of the way he was acting. even if someone was trying to get a freebie, the store motto at one time was pay what u want, or it take it for free. i don't know why his manner was so strange. I'm assuming drugs most likely.
Panera forgot how to make a sandwich. Missing the meat……. & everything that goes on it. They forgot to deliver my smoothie too. This is the second time this has happened to me. Do not go to this location!!!!!!!!!!!!!!
Food: 1
The tables are a mess and always sticky when clean. The interior needs modernization desperately.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Broccoli and Cheese Soup, Cinnamon Crunch Bagel, Brownie, Everything Bagel, Broccoli Cheddar Soup
Family atmosphere and good service
Vegetarian options: good
Atmosphere: 5
Food: 5
Service: 5
The tables are a mess and always sticky when clean. The interior needs modernization desperately.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Broccoli and Cheese Soup, Cinnamon Crunch Bagel, Brownie, Everything Bagel, Broccoli Cheddar Soup
The soup was thick and jello like. The sandwich barely had anything in it. It was all bread. Definitely won’t be going back to this location.
Food: 1
Service: 4
My only complaint is that the food was quite expensive. It was good but expensive.
The place was clean, and the servers were helpful. I thought it was a good place.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Smokehouse BBQ Chicken Sandwich, Chicken Bacon Rancher
Horrible location, gave me no fork, unripe avocado, old brown lettuce
Restaurantji Recommends
This is my go-to Panera when meeting with friends from my old stomping grounds. While I haven't used it, I think it's pretty cool that this one has the drive-through option.
Atmosphere: 4
Food: 4
Service: 4
The new Tropical green smoothie has a bad after taste. I truly miss the old ingredients much better. Disappointing when you feel like you wasted money on food!
Atmosphere: 4
Food: 2
Service: 4
Panera... Girl ... This is Massachusetts, New England, you know, Land of The Lobstah.... Stick to making fresh bread! I only eat Seafood and some Poultry, for the past 13 years... Worst Loster that I've had in years! The Mac and cheese was overcooked and the meal was more bread crumbs than anything. To add insult to injury, they tasted STALE! Friggin gross. Seriously.. what a waste of my coin! This was supposed to be my weekend splurge, so mad-
Atmosphere: 2
Food: 2
Service: 2
Panera in general is going downhill, including this location. This location’s service and staffing is spotty. I’ve had some average or decent food here before so keeping at 2 stars instead of 1 but todays avocado egg white sandwich was bad avocado was rotten! Going to find a local spot if I’m running errands nearby again and directing others to that as well!
Atmosphere: 3
Food: 2
Service: 2
Always a great time here! Workers are always very nice, especially Kaitlyn who is always happy and greets us when we come in :) Food is good and consistent.
Atmosphere: 5
Food: 5
Service: 5
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