We’ve been ordering coffee from here almost everyday. Lately, the service has been so unpleasant. We ordered the drink online, but they always make it not as we order. So once I picked up the drink, and I tried to ask for the correct one. The staff have been giving me the non pleasant reaction and not even saying sorry. Not only once, but it’s been like this so many time already. We just feel really disappointed. Hopefully you try to improve your service soon. Thank you
Service: 1
Ryan Jaayfer
The lady manager over there is not nice , she is very rude.
Atmosphere: 1
Food: 1
Service: 1
Marissa Freedman
The manger created a hostile environment. I walked into store with my scrubs on as a professional RN working in the community. I stood to order something. There were 3 customers in front of me. I walked to the other end of the counter and asked if I could have the code to the bathroom because I really needed to go to the bathroom and I was planning to order after using the bathroom. I was told I had to order something first. I implied I really needed to use the bathroom and would Oder something after I came out. I asked for the manger and the woman who denied me the code to the bathroom responded she was the manger. She told me if I do not like their rules I could leave the store. I was shocked by her inhumane and unprofessional response, I stood in line and ordered a cookie, then I was given the code to the bathroom. As I coming out I informed a couple of customers who were trying to tailgate into the restroom I gave them a head up they may need to order before using the bathroom. The manger walked from behind the counter and shouted at me not to speak to her customers and I should leave the store and I am not longer welcome there. . I was stunned and in disbelief. I literally cried when I got to my car. I have never been so humiliated and belittled for asking to use the restroom. I have been a customer for Starbucks for as long as I could remember. I will no longer be purchasing anything from the Starbucks franchise, and the many companies that I am associated with will give the business during the holiday season to alternative coffee shop. I will only go places were I am respected and seen as a valued customer, unfortunately Starbucks is no longer that place for me. Have a blessed day❤️❤️❤️
Atmosphere: 1
Service: 1
Alondra Morales
This goes for hospitality, and for be the first Starbucks to have my name right!!
Vincent Wong
Just one person working on drink orders at 7pm. Ridiculous.
Service: 1
Jane Avery
Does not give out water to people….
Alisa Vita
i try to be polite to the staff but honestly i have no words
jhanavi raman
Been here before multiple times. I’ve usually got good service. Had the worst experience today. Was given milk in the name of coffee. Had to go back to get a shot of espresso thrown in without any mixing.
Terrible!!! I had a disappointing experience at this coffee shop. The service was lacking, and Teresa, in particular, could benefit from serious customer service training. Very disappointing!!!
Atmosphere: 1
Food: 1
Service: 1
Abdelaziz Al Mulla
A nice location. The coffee is good, and the spot is nice for a quick break or getting some work done. Friendly staff and a clean atmosphere.
Virdina L Wilson
They shouldn't allow dogs, that are not service dogs. Due to health codes such as animal fur which will travel to foods left uncovered. Service animals are different from emotional support dogs. Service dogs are trained not to react to other animals or people. Unless their person is having a medical emergency. They are trained to bark in order to bring attention and help to the patient.
Pegah Hashemifard
Staff is very nice and sweet! they also do a very good job keeping the shop clean.
As usual, Best Coffee with customized drink.
Atmosphere: 5
Food: 5
Service: 5
We’ve been ordering coffee from here almost everyday. Lately, the service has been so unpleasant. We ordered the drink online, but they always make it not as we order. So once I picked up the drink, and I tried to ask for the correct one. The staff have been giving me the non pleasant reaction and not even saying sorry. Not only once, but it’s been like this so many time already. We just feel really disappointed. Hopefully you try to improve your service soon. Thank you
Service: 1
The lady manager over there is not nice , she is very rude.
Atmosphere: 1
Food: 1
Service: 1
The manger created a hostile environment. I walked into store with my scrubs on as a professional RN working in the community. I stood to order something. There were 3 customers in front of me. I walked to the other end of the counter and asked if I could have the code to the bathroom because I really needed to go to the bathroom and I was planning to order after using the bathroom. I was told I had to order something first. I implied I really needed to use the bathroom and would Oder something after I came out. I asked for the manger and the woman who denied me the code to the bathroom responded she was the manger. She told me if I do not like their rules I could leave the store. I was shocked by her inhumane and unprofessional response, I stood in line and ordered a cookie, then I was given the code to the bathroom. As I coming out I informed a couple of customers who were trying to tailgate into the restroom I gave them a head up they may need to order before using the bathroom. The manger walked from behind the counter and shouted at me not to speak to her customers and I should leave the store and I am not longer welcome there. . I was stunned and in disbelief. I literally cried when I got to my car. I have never been so humiliated and belittled for asking to use the restroom. I have been a customer for Starbucks for as long as I could remember. I will no longer be purchasing anything from the Starbucks franchise, and the many companies that I am associated with will give the business during the holiday season to alternative coffee shop. I will only go places were I am respected and seen as a valued customer, unfortunately Starbucks is no longer that place for me. Have a blessed day❤️❤️❤️
Atmosphere: 1
Service: 1
This goes for hospitality, and for be the first Starbucks to have my name right!!
Just one person working on drink orders at 7pm. Ridiculous.
Service: 1
Does not give out water to people….
i try to be polite to the staff but honestly i have no words
Been here before multiple times. I’ve usually got good service. Had the worst experience today. Was given milk in the name of coffee. Had to go back to get a shot of espresso thrown in without any mixing.
Food: 1
Service: 1
Relaxt place, descent seats and open character
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
got food poisoning
Atmosphere: 4
Food: 1
Service: 4
Terrible!!!
I had a disappointing experience at this coffee shop. The service was lacking, and Teresa, in particular, could benefit from serious customer service training. Very disappointing!!!
Atmosphere: 1
Food: 1
Service: 1
A nice location. The coffee is good, and the spot is nice for a quick break or getting some work done. Friendly staff and a clean atmosphere.
They shouldn't allow dogs, that are not service dogs. Due to health codes such as animal fur which will travel to foods left uncovered.
Service animals are different from emotional support dogs. Service dogs are trained not to react to other animals or people. Unless their person is having a medical emergency. They are trained to bark in order to bring attention and help to the patient.
Staff is very nice and sweet! they also do a very good job keeping the shop clean.
Atmosphere: 5
Food: 5
Service: 5
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