The best coffee in the world!!! Very friendly staff. Working hard to get everyone’s coffee ready!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
pat T
I waited 30 minutes for a food order that never came. I was a walk-in food order and ordered at the counter. I was order 3845. They were understaffed and they could not keep up with the demand and it showed. Other customers I was standing next to were also complaining that their orders were taking 2030 minutes and their drive-through line wasn’t moving either. It was a sad day at Dunkin’ Donuts.
Atmosphere: 1
Food: 1
Service: 1
Jennine Stevens
I'm having the worst experiences with Dunkin lately. Three times in melrose, I have got pumpkin shots instead of butter pecan. It must be where they keep the flavor shots because it happened in saugus too. Also,I ordered a hot coffee and was given iced. They looked at me like I was crazy when I asked for the correct order. Mistakes happen....a simple acknowledgment would be great rather than 2 employees looking at me like I'm putting them out.
Atmosphere: 5
Food: 3
Service: 4
Palaci Abdellazize
Large space to have breakfast. Calm and serene. Service a little messy: you have to repeat the order twice, cleaning is not done up to standard.
Atmosphere: 4
Food: 4
Service: 3
Brianna Knight
The croissant I ordered had hard bits it that made my tooth ache
Food: 1
Wenrui Huang
I ordered avocado toast with bacon they charged extra but no bacon was provided.
Atmosphere: 1
Food: 1
Service: 1
Guy Galloway
Good service and food and beverages
Atmosphere: 5
Food: 5
Service: 5
jamie o'neil
Paper straws not good
Atmosphere: 4
Food: 3
Service: 4
Nicole Restrepo
This location recently underwent renovations and pretty much removed 60% of the seating. They no longer want customers to come inside and sit. So guess I'll go to the other 200 Dunkins in walking distance.
Kinda dirty, loud and always messing up your order.
Atmosphere: 2
Food: 3
Service: 1
Steven Laliberte
Redeem my points for 2 donuts
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Olivia Chen
Employees are really nice.
Atmosphere: 5
Food: 4
Service: 5
Larry Gamst
For some reason Dunks has adopted a system where you order the coffee and pay then wait in a long long line while the staff makes mobile orders and sandwiches. It's a terrible system.
Service: 1
donna faxon
It's kind of sad they only give senior discounts on coffee and donuts and coffee and muffins it should be standard across the
I got coffee that I didn‘t order.
Atmosphere: 1
Food: 1
Service: 1
The best coffee in the world!!! Very friendly staff. Working hard to get everyone’s coffee ready!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
I waited 30 minutes for a food order that never came. I was a walk-in food order and ordered at the counter. I was order 3845. They were understaffed and they could not keep up with the demand and it showed. Other customers I was standing next to were also complaining that their orders were taking 2030 minutes and their drive-through line wasn’t moving either. It was a sad day at Dunkin’ Donuts.
Atmosphere: 1
Food: 1
Service: 1
I'm having the worst experiences with Dunkin lately. Three times in melrose, I have got pumpkin shots instead of butter pecan. It must be where they keep the flavor shots because it happened in saugus too. Also,I ordered a hot coffee and was given iced. They looked at me like I was crazy when I asked for the correct order. Mistakes happen....a simple acknowledgment would be great rather than 2 employees looking at me like I'm putting them out.
Atmosphere: 5
Food: 3
Service: 4
Large space to have breakfast. Calm and serene.
Service a little messy: you have to repeat the order twice, cleaning is not done up to standard.
Atmosphere: 4
Food: 4
Service: 3
The croissant I ordered had hard bits it that made my tooth ache
Food: 1
I ordered avocado toast with bacon they charged extra but no bacon was provided.
Atmosphere: 1
Food: 1
Service: 1
Good service and food and beverages
Atmosphere: 5
Food: 5
Service: 5
Paper straws not good
Atmosphere: 4
Food: 3
Service: 4
This location recently underwent renovations and pretty much removed 60% of the seating. They no longer want customers to come inside and sit. So guess I'll go to the other 200 Dunkins in walking distance.
Atmosphere: 1
Food: 3
Service: 3
Restaurantji Recommends
Kinda dirty, loud and always messing up your order.
Atmosphere: 2
Food: 3
Service: 1
Redeem my points for 2 donuts
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Employees are really nice.
Atmosphere: 5
Food: 4
Service: 5
For some reason Dunks has adopted a system where you order the coffee and pay then wait in a long long line while the staff makes mobile orders and sandwiches. It's a terrible system.
Service: 1
It's kind of sad they only give senior discounts on coffee and donuts and coffee and muffins it should be standard across the
Atmosphere: 4
Food: 4
Service: 4
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