Jitters Cafe Inc
Oak Grove Village, 24 Main St, Melrose
(781) 605-2578
Recent Reviews
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Been a long time customer of the amazing ambience and great customer service and the food quality is always top par. Sad that I don’t live as close as I used to and only get out here when I get the chance once in a blue moon.
Atmosphere: 5
Food: 5
Service: 5
A bit pricey for an iced latte, but it’s my favorite latte around… so worth it!
While the food here is consistently excellent, the service frequently falls short. In particular, my interactions with sever Gabrielle has been disappointing; she often comes across as dismissive, making us feel like our presence is an inconvenience to her.
Atmosphere: 4
Food: 5
Service: 1
The food and drinks are very good... making you're own breakfast sandwich is a game-changer.. all of the food is great. The only downfall that keeps me from going more frequently is they don't have regular iced coffee. They have regular hot coffee, flavored iced coffee (decaf, hazelnut, french vanilla), and they have cold brew.. no regular iced coffee, which seems like a very simple thing to just not have when you have like 100 types of lattes lol... I get the cold brew when I do go, but its a once in a while thing, can't do cold brew all the time.
I have been a regular here for while and while I love the food and coffee, there has been one issue that is keeping me from coming back. The ceiling tiles above the food station look very unclean, disgusting even. I cannot see myself coming back while the ceiling is in such a state, as I am worry about what will have fallen into my food. Am I the only one seeing this? Please clean the ceiling as I love this place!
Atmosphere: 1
Food: 4
Service: 4
This cute little cozy coffee ☕️ shop was cool. Wish I had more time to stay longer. Service was fast and polite. No Matcha Lattes tho 😕 that takes you down a few pegs. Still giving you 5 stars 🌟 tho. Cappuccino was good.
Atmosphere: 5
Food: 5
Service: 5
I have loved Jitter’s for years, but recently the lattes haven’t been very good like they once were. I ordered a latte with whole milk… there was way too much milk - I don’t even taste the coffee or the added flavor. This has been the case three times now. Love the breakfast sandwiches, but I’ll be going elsewhere for my latte :(
Relaxing place for coffee and treats after s trip into Boston.
Atmosphere: 5
Food: 5
Service: 5
Been here a handful of times and it always ends up being very average. Sandwiches are a bit disappointing - bland, and the avocado toast is fake guac. Desserts are good though and service/vibe is fine.
Atmosphere: 4
Food: 3
Service: 4
Food is always awesome. Service is getting lax. Younger servers Seeming to care less.
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
This place is trying too hard to be Panera, after this experience I would’ve rather drove the extra distance to go there instead. Food is mid, but the prices are the same as Panera for some reason. Ordered a chicken pesto sandwich which doesn’t come with onions, so I specifically asked if they could add them, and they told me yes, they can add it on… which they never did, and I’m guessing they still charged me for adding them too. After about 15-20 minutes of waiting (and getting chocolate on my sleeve from the dirty counter that wasn’t cleaned) I finally got my sandwich and decided to get a coffee too, which also was mid. Again could find better elsewhere, and for cheaper, at that point just go to Dunks or Panera, don’t bother coming here…
Where are my onions?
Atmosphere: 2
Food: 1
Service: 2
fabulous place! their largest table is juuust big enough for some boardgames <3. no, they dont have their own selection of games, we bring our own :).
They give you more ice than coffee and still charge a premium. Stop cutting costs and raising prices, and train your employees on customer service
Atmosphere: 2
Food: 1
Service: 1
I found this place by walking up from my sister's house. I just thought it was a regular coffee shop with some sandwiches as a side hustle.
I was wrong. This was one of the best sandwiches I've ever tasted. Stunning. Every ingredient was fresh and tasty. It was a simple ham and cheese sandwich but it was stunning.
I will most definitely be back again
Atmosphere: 5
Food: 5
Service: 5
We’ve been working on a project nearby for a few months and this has become our go-to coffee break spot. Happy to see they carry Atomic coffee, and the sandwiches are fantastic!
I hear they are opening another location in ski country up in VT, we will definitely stop in next time we are up there.
Atmosphere: 5
Food: 5
Service: 5
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