Dunkin'
4 Uxbridge Rd, Mendon
(508) 482-1990
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I go there after work around 600 pm like I’d do a few times a week tonight I went there to order a frozen coffee and the tall skinny kid told me he can’t make it cause he’s in the cleaning process!! I was actually so aggravated at this comment cause they close at 7 !!! How unbelievably LAZY this kid could not be bothered to do his JOB !!! I love entitled kids this isn’t the first incident I’ve had there. They’re all lazy and don’t wanna do their jobs. You should get rid of all of them and start over.
$6.00 meal deal.....yum
I asked if they had everything bagels as I did not see any bagels displayed and the person working the front told me, “yes, we have all the bagels we should have,” so I ordered one and a medium hot vanilla oat milk latte. What I paid for was a medium hot vanilla oat milk latte. What I got was a medium hot oat milk latte, no vanilla, despite being labeled 3 pumps of vanilla. Won’t be returning. Gave 4 stars for atmosphere because there was a group of old men enjoying their morning together and I thought that was very wholesome.
Horrible customer service. I ordered a drink and a muffin through the drive-through and realized it was free donut Wednesday on the app and when I asked for the free donut, he said it wasn’t free donut day so when I pulled up the app on my phone, he said I can’t order a donut because I have to tell him when I placed my order on the speaker even though he has a whole rack of donuts behind him. I go to this Dunkin's almost every single day. Don’t advertise for something and make it impossible to get!!! So now I will be taking my daily Dunkin run to Milford.
Atmosphere: 1
Food: 1
Service: 1
Best great workers I'm getting what you need
Atmosphere: 4
Service: 4
Forgot my loaded hash browns I paid for and there was literally 4 sips in my latte cause it was just ice (more the the typical for Dunkins) your better off going into Milford to those
Atmosphere: 1
Food: 1
Service: 1
Just ordered a strawberry refresher and med French vanilla hot coffee. Nice to know the kids who work there cannot make anything right. Coffee was watered down, luke warm garbage. Tea was weak. Should not have to pay 6+ dollars only to throw it away. Get your acts together or lose your job to automated machines that do not screw up.
Atmosphere: 2
Food: 1
Service: 2
Horrible customer service. The guy was very rude and trying to be smarty pants.
Atmosphere: 1
Service: 1
No line but still extremely slow drive up
Food: 3
Service: 3
Absolutely TERRIBLE! if I could give zero stars, I would. Waited 10 minutes for a medium frozen vanilla bean coolata. My other large frozen came out quick. Everyone kept walking by the window, and my drink was left on the counter as everyone kept looking at me and the drink. Four people did this for 10 mins till I finally knocked on the window and said something. They said sorry, thought one of the four people that kept walking by would have handed it to you. It was not busy, and we were the only ones in the drive-thru and maybe 1-2 people inside. Also, my drink was ice with milk in it. They forgot to add the vanilla bean syrup.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Absolutely TERRIBLE! if I could give zero stars, I would. Waited 10 minutes for a medium frozen vanilla bean coolata. My other large frozen came out quick. Everyone kept walking by the window, and my drink was left on the counter as everyone kept looking at me and the drink. Four people did this for 10 mins till I finally knocked on the window and said something. They said sorry, thought one of the four people that kept walking by would have handed it to you. It was not busy, and we were the only ones in the drive-thru and maybe 1-2 people inside. Also, my drink was ice with milk in it. They forgot to add the vanilla bean syrup.
At 5:50 I went to the drive-thru and ordered an egg and cheese wrap they're not doing any more food they've already closed their food station. When I asked what time they closed they told me 7:00. Where is Management in this place? Been working outside in 85° humid heat all day feel like I'm going to pass out and now I can't even eat
Service: 1
If I could give negative stars I would. Wasn’t a long wait but the manager was rude at the window because they gave me the wrong item. Got my wrap and it was burnt past the point of being able to eat it. waste of time and money- the owners of this franchise need to do better. i cant get one thing right no matter if i go here, hopedale, any where. over priced burnt microwave food
Atmosphere: 1
Food: 1
Service: 1
Dunkin donuts
If I could give negative stars I would. Wasn’t a long wait but the manager was rude at the window because they gave me the wrong item. Got my wrap and it was burnt past the point of being able to eat it. waste of time and money- the owners of this franchise need to do better. i cant get one thing right no matter if i go here, hopedale, any where. over priced burnt microwave food
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