Dunkin'

147 Pelham St, Methuen
(978) 688-1199

Recent Reviews

Barbara Cavallaro

My bagels were stale.

Atmosphere: 2

Food: 1

Service: 3

Nicole Gatta

At 5:30 AM I sat in drive thru line for 15 minutes just to reach the order screen and be told” WE ARE NO LONGER TAKING DRIVE THRU ORDERS , YOU HAVE TO COME IN”If your employee can’t handle the s in the drive thru , perhaps you should pull him off customer service.”I am disgusted at the lack of courtesy , class and work ethic in this location . I wasted my time to be treated that way .

Atmosphere: 1

Food: 1

Service: 1

Joe Scalise

Smaller servings than in the past. Drinks were just syrup. Service was meh. If it were cheaper maybe it would be fine but lately it's also as expensive as

Atmosphere: 2

Food: 2

Service: 3

Bigfoot Iscain

Staff is mentally challenged. Can’t make coffee right. Takes 5 minutes per car. Half the time the coffee is like warm. Cream was expired, and I could taste it. Never going back.

Caroline Delfino

Never the right order.Even if I have to call, the phone never gets picked up. Then suddenly it will say the number is out of order.Drive through is decent by way of flow, ordering and service.

Food: 2

Service: 2

Gerard Donahue

Didn't get drinks correctly. Very

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Iced Macchiato

Bradley Bernard

Love this

Atmosphere: 5

Food: 5

Service: 5

Aaron Lospennato

Wasn't busy but it took 15 min for 2 identical ice coffees 2 blueberry muffins. Both coffee tasted horrible worst DD ever been

Atmosphere: 4

Food: 4

Service: 2

Chelsea Moore

This is the best dunks in the state. Every single employee is kind, welcoming & always there to make sure your order is PERFECT. I will NEVER go to another Dunkin’s unless these wonderful humans aren’t there. I mean look at the photo I posted ?

Atmosphere: 5

Food: 5

Service: 5

DawnMarie D

Went through there last night with my girlfriend. I don't know what it is about the night time crew at this Dunkin' Donuts but they don't know what the hell they're doing. I mean we had our entire order screwed up. I think the guy that was taking the orders was as high as a kite.

Service: 1

Allan H.

Quick, speedy and accurate

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese, English Muffin, Turkey Sausage Egg and Cheese

Michael J

Rude and slow employees not slow as in speed slow as in lack of common sense and manners. Employees at cashier better watch out how they speak to people some young little Dominican girl thought it was okay to be rude and talk slick to my mother.

Atmosphere: 1

Food: 1

Service: 1

Christine Rutkiewicz

Your staff are rude and they don’t know how to do there job for one get older worker you have all these young people that don’t know how to do there job it was the worse

Atmosphere: 1

Food: 1

Service: 1

Ray Toomey

We took a walk to the Dunkin near our home and stopped in for breakfast. The bagel sandwich was very good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Mayra Garcia

I have the best coffee and donuts everytime I go to my favorite Dunkin ☕️?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese, Croissant, Muffins, Bacon Egg and Cheese, Coffee Roll, Turkey Sausage Egg and Cheese, Sourdough Breakfast Sandwich, Plain Stuffed Bagel Minis, Munchkins Donut Hole Treats, Dunkin' Coconut Refreshers, Donuts

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