Dunkin'

40 Jackson St, Methuen
(978) 688-5552

Recent Reviews

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Emma Wilson

Probably the rudest staff of people I have ever encountered. Terrible customer service and I will never go back. They got my order wrong and I kindly asked them to fix it and they gave me the worse attitude. I wish I could give 0 stars.

Atmosphere: 1

Food: 1

Service: 1

Erick DeChane

Food was overcooked and cold, staff is rude and the floors and bathrooms were dirty

Atmosphere: 1

Food: 1

Service: 1

Sarah

Worst Dunkin in the area. Doesn’t have any hustle and makes me wait 30 minutes in a damn drive through to get food. This is ridiculous

Atmosphere: 1

Food: 3

Service: 1

PATEL SHIVANG

I wanna do -10 if I can… worse customer service and rude staff. Never coming back

Atmosphere: 1

Food: 1

Service: 1

Anthony Colangeli

Waited over 10 minutes no one else in line got no service left did not buy anything restroom stil locked broken

Atmosphere: 1

Service: 1

Brandon Urbanek

I don't understand why it's so hard to follow a mobile order And putting any of the correct stuff in a coffee, make it make sense pure laziness

Atmosphere: 1

Food: 1

Service: 1

Mason Litchmore

If can do 0 i will!!!!! Tell me why I ordered 2 bacon and didn’t get any and also ordered bagel minis didn’t get that ether! They only gave us half an order an I got his 5 dollar meal thats all i got but I ordered more than that. Don’t bother wasting time and MONEY on this dunking doughnuts just go somewhere else

Atmosphere: 1

Food: 2

Service: 1

Brailyn Perez

Was okay

Atmosphere: 3

Food: 3

Service: 3

Elieser Aponte Barbosa

Pretty clean

Atmosphere: 5

Food: 5

Service: 5

DaruynV

this place has been so un profesional after they lost their old manager 🤦‍♂️, wonder why he’s gone

Atmosphere: 1

Food: 1

Service: 1

Maria Hiraldo

Employees work as if they were unpaid and tell customers to cancel the order if they can't wait for them to stop wasting time on everything except placing their orders.

Service: 1

Carla Bomfin

Missing order
I order 3 bagels
1 croissant
1 hash browns
To be pick up at drive through
When I got my order was missing
1 g
Bagel with cream cheese
And
The croissant
How can I get my money back for the items that was missing??

Wheelchair accessibility: Good

Atmosphere: 4

Food: 4

Service: 4

Kate Hill

They love to pretend they're not open and keep the lights off until 5:30-6 o'clock.

Chris Rivera

Absolutely disgusting,HORRIBLE SERVICE,HORRIBLE FOOD. Went through the Drive through on a Saturday afternoon, took like 20 Minutes, The Gangster thug wearing a Rag in his head, didn’t even try to be professional, Food was ice Cold, items where missing, No napkins,No receipt, My Family was horrified. Corporate needs to take action immediately.

Atmosphere: 1

Food: 1

Service: 1

Herman Rivera

Order iced coffee and was good

Atmosphere: 4

Food: 4

Service: 4

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