Evening staff has poor work ethic. Rude customer service and nasty food.
Atmosphere: 1
Food: 1
Service: 1
Kelsey Kasten
Got bagels two days in a row, first time they didn’t do cream cheese but made me pay for it, and then today they are sloppy with it and Barely put any on. if ur gonna make me pay just put it on the bagel 👍😀
Atmosphere: 5
Food: 2
Service: 5
Abdoulaye Diallo
Best of the best
Atmosphere: 5
Food: 5
Service: 5
Ky K
The service is absolutely amazing every time, but the food is absolutely always barely hot and often has cold spots all over the egg and cheese, it’s been like this consistently for months. Not only this, but the coffee is very inconsistent with flavor despite being the same prep every time, sometimes it’s delicious, but most of the time it tastes extremely burnt and doesn’t get drank at all. I just wish it was more consistent with quality, but as I said the service and atmosphere are top knotch
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, English Muffin, Muffins, Croissant
Pricida Castillos
I am very picky about taste but when it comes to savoring a good Dunkin coffee, I loved it. .
King Zero
I didn’t realize the time and I accidentally came through before they closed and I didn’t end up ordering anything so I drove through and the lady at the window threw paper at me and yelled swears just for coming through.
Service: 1
Jacob m
Best Dunkin' in the area. Friendly staff, outstanding service.
Atmosphere: 5
Food: 5
Service: 5
Diana Prince
Waited long for an online order despite the facts that no one was inside and only two cars in the drive thru. They always closing one hour early @7pm despite the website saying they close at 8pm.
Always quick and accurate with my order in the morning. When I go in the employees are always friendly! By far the best Dunkins I've visited in the Methuen, Lawerence and Haverhill locations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese
Lauren Byam
Just went for my coffee with my sister. She always gets the toasted white chocolate syrup in her iced coffee. Unfortunately, they were out of it so she promptly changed her order. I then went to go order my iced coffee with the white hazelnut bark (completely not knowing that it used that same syrup) I was then rudely interrupted by the white male with a bun in his hair “I just told you we don’t have that” then someone took over as I rudely replied back that how was I supposed to know that it used the same syrup? Only reason I left any stars at all is the lady who took care of us at the actual window. Also didn’t appreciate the 15 year old blonde laughing in our face as she was making our coffee. Don’t worry hun we saw you here’s your 5 seconds of fame
Atmosphere: 1
Service: 1
Doing it Hard
The drive-through is always backed up during daytime hours. I hate this because I feel like it creates air pollution for the entire neighborhood! But if you take the energy to actually get out of your car and go to the counter, I’ve always had great service at this location!
Michael Walsh
Went through drive through. Server gave me the wrong order and it wasn't even close! Wrapped napkins around my drink so I was unable to view the contents until after I took the first sip. The line wasn't even long, just laziness!
Atmosphere: 3
Food: 3
Service: 1
David Horrigan
The crew were quick and accurate with my order. I ordered a frozen drink ahead off the app and donuts at the counter. They were dressed for the holiday and looked very festive .
Evening staff has poor work ethic. Rude customer service and nasty food.
Atmosphere: 1
Food: 1
Service: 1
Got bagels two days in a row, first time they didn’t do cream cheese but made me pay for it, and then today they are sloppy with it and Barely put any on. if ur gonna make me pay just put it on the bagel 👍😀
Atmosphere: 5
Food: 2
Service: 5
Best of the best
Atmosphere: 5
Food: 5
Service: 5
The service is absolutely amazing every time, but the food is absolutely always barely hot and often has cold spots all over the egg and cheese, it’s been like this consistently for months. Not only this, but the coffee is very inconsistent with flavor despite being the same prep every time, sometimes it’s delicious, but most of the time it tastes extremely burnt and doesn’t get drank at all. I just wish it was more consistent with quality, but as I said the service and atmosphere are top knotch
Atmosphere: 3
Food: 2
Service: 5
i love dunkins so
mucb i go rherr almost everyday
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, Grilled Cheese, Bagel
Good for a quick morning go, for coffee or food.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, English Muffin, Muffins, Croissant
I am very picky about taste but when it comes to savoring a good Dunkin coffee, I loved it.
.
I didn’t realize the time and I accidentally came through before they closed and I didn’t end up ordering anything so I drove through and the lady at the window threw paper at me and yelled swears just for coming through.
Service: 1
Best Dunkin' in the area. Friendly staff, outstanding service.
Atmosphere: 5
Food: 5
Service: 5
Waited long for an online order despite the facts that no one was inside and only two cars in the drive thru. They always closing one hour early @7pm despite the website saying they close at 8pm.
Parking: Location closes at 7pm not 8pm.
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, Hazelnut Iced Coffee
Restaurantji Recommends
Always quick and accurate with my order in the morning. When I go in the employees are always friendly! By far the best Dunkins I've visited in the Methuen, Lawerence and Haverhill locations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese
Just went for my coffee with my sister. She always gets the toasted white chocolate syrup in her iced coffee. Unfortunately, they were out of it so she promptly changed her order. I then went to go order my iced coffee with the white hazelnut bark (completely not knowing that it used that same syrup) I was then rudely interrupted by the white male with a bun in his hair “I just told you we don’t have that” then someone took over as I rudely replied back that how was I supposed to know that it used the same syrup? Only reason I left any stars at all is the lady who took care of us at the actual window. Also didn’t appreciate the 15 year old blonde laughing in our face as she was making our coffee. Don’t worry hun we saw you here’s your 5 seconds of fame
Atmosphere: 1
Service: 1
The drive-through is always backed up during daytime hours. I hate this because I feel like it creates air pollution for the entire neighborhood! But if you take the energy to actually get out of your car and go to the counter, I’ve always had great service at this location!
Went through drive through. Server gave me the wrong order and it wasn't even close! Wrapped napkins around my drink so I was unable to view the contents until after I took the first sip. The line wasn't even long, just laziness!
Atmosphere: 3
Food: 3
Service: 1
The crew were quick and accurate with my order. I ordered a frozen drink ahead off the app and donuts at the counter. They were dressed for the holiday and looked very festive .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
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