Gong Cha
90 Pleasant Valley St Unit 130, Methuen
(978) 655-7013
Recent Reviews
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They said strawberry milk was popular so i ordered it, it tasted like sour milk and the strawberry wasnt mixed in, and didnt mix after stirring. They refused to help me or switch drinks. It was $7 for a crappy drink that wasnt even mixed, the boba didnt taste fully cooked either, very crunchy.
Poor service. I ended up throwing it away and wasting my money, didnt even walk out with any drink im hand. The workers were not great about and didnt help the experience.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Strawberry
This is my favorite boba . I love this place ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Milk Foam Dirty
I tried the strawberry milk tea and taro Boba, and both were delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Milk
Hate having to do this but this location used to be good and I frequently came here; they regularly got their drink orders right....but now its consistent that they have been messing up drinks. I would like to have my drink sealed to enjoy when I get back home instead of having to try it when I order it to make sure the order was done right. Occasional mistakes happen, but this is 3, 4, 5 times in a row. Even after mentioning that my previous order was done wrong when ordering, it got messed up AGAIN. The boba now is always flavorless, cooked without any sugar, the drinks, whether I ask for 30% sweet, 50% sweet, normal 100% sweet, ALL GETS MADE UNSWEETENED.The enthusiasm of the workers is still there, the staff are very nice, but someone making drinks and making the boba is messing up everything EACH time a drink is made. Please bring back the consistency when drinks were made right. This place would have been a 4 star location but now I wouldn't even give them 0 stars for how often the drinks are made badly. I spend here too often to have to feel like I'm wasting my money on nasty tasting drinks and to feel like I need to find a new store further away from me.
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: good
Wheelchair accessibility: very nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Milk, Milk Foam Dirty, Milk Foam Peach Slush w Star Jelly, Passion Fruit, Yogurt Drink, Milk Foam, Milk Foam Green Tea, Grapefruit Strawberry, Oreo Crumbs, Creme Brulee Strawberry Latte, Strawberry, Pudding, Creme Brulee Brown Sugar Milk Tea, Strawberry Matcha Latte w Tapioca, Chocolate Bubble Waffle, Strawberry Creme Brulee, Coconut Jelly, Basil Seeds, Mango Milk, W Coconut Jelly
Had a large order and the girls knocked it out 1,2,3 they all worked together and out in a
Atmosphere: 5
Food: 5
Service: 5
Ordered a milk tea with 50% less sugar, but it's disappointingly too sweet, and the flavor doesn't compare to other Gongcha franchises. The $7 price for a medium boba milk tea feels excessively high. Although the server is speedy, the preparation seems careless. The flavors come across as artificial and odd. I wouldn't recommend this place or consider going back.
Atmosphere: 2
Food: 1
Service: 2
Very clean inside. Nicest girls working middle of the day on a Wednesday. Fast and everything was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Bubble Waffle
Use to come here a good amount but have to give my honest opinion after having some bad visits recently. Music is always super loud inside here and it just makes it difficult to order as its hard to hear your employees. Sometimes they give you less boba ive notice when they are very busy as employees forget or something. It gives me that feeling. Sorry but i had to write this out this time as the store has changed abit
Overpriced and the milk tea tastes funny, like powdered milk. The service is always very good but the tea itself is way too pricey for what it is.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Another place is better than this location. Not recommend here.
Atmosphere: 3
Food: 1
Service: 3
Their boba drinks are absolutely amazing! 10/10 will come again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Creme Brulee Brown Sugar Milk Tea
They’re very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Passion Fruit
They’re very nice
Use to come here a good amount but have to give my honest opinion after having some bad visits recently. Music is always super loud inside here and it just makes it difficult to order as its hard to hear your employees. Sometimes they give you less boba ive notice when they are very busy as employees forget or something. It gives me that feeling. Sorry but i had to write this out this time as the store has changed abit
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