They advertise 24/7 but the kids that work overnight are too scared to talk to people or something. Went by around 4am after work and they had the drive thru lights all shut off and the doors locked lol pay these people LESS
Maximilian Salischev
Ordered 3 times through the drive thru and always received the wrong order, with wrong items or missing items, bad customer service and overall the worst McDonalds in the area to go.
Atmosphere: 1
Food: 1
Service: 1
miguel perez
1 macdouble 1 medion fries 1 small soda 11 dolar. Nooo
Food: 1
Service: 5
Kristy
Excellent customer service. Super hot food and fresh coffee. Fast service. Perfecto
Atmosphere: 5
Food: 5
Service: 5
Harry Guo
took over an hour to get food
bill davis
The lady at the register was very friendly
Atmosphere: 5
Food: 4
Service: 5
Austin Allocco
If you like waiting forever for someone to take your order. Multiple employees looked at me and didn’t acknowledge me. Then serve you borderline raw chicken. This is the place for you.
Atmosphere: 1
Food: 1
Service: 1
Rano Designs
Asked to substitute bacon on a sausage egg and cheese and they gave me an English muffin with nothing but cheese and bacon on it. Big yikes.
Food: 1
Stephen Priest
Download the McDonald's app. It will save you $ if you frequent McDonald's. I chose this McDonald's because: A) We were on our way to an event nearby B) My kids wanted McDonald's french fries 🍟 C) This McDonald's had the better Google Maps reviews out of the three McDonald's in Methuen. The food is, well, McDonald's. My kids love 💗 the french fries 🍟. I will only eat at a McDonald's if I am really hungry, which I was. I ordered online and the wait for our food was reasonable. They got most of the orders correct. My issue with the drink order was minor. They did include ketchup and napkins in the orders. I asked politely for our table to be wiped down because the previous customers were a little messy. An associate did and it was appreciated. Another associate came out later and wiped down the other tables. Not all of the associates speak 🗣️ English which can make communication a little challenging. The outside parking 🅿️ area was in good condition. This McDonald's was better than I expected.
Atmosphere: 4
Food: 3
Service: 4
Otero Steven
Parapapa lol Good food I can never wrong I always enjoy their menus and food
The fries were really cold cold, I understand when come a little xoxo but I couldn’t eat it, also the sandwich I put not cut pickles and there were pickles and the person was allegic to pickles next time please kitchen be carefully when food have some specific stuff and not cheese when I put cheese
S B (SB76)
Went through the drive-thru on my last visit. New staff, I noticed, so customer service is getting better. Glad they're adding napkins in the bags for drive- thru customers. Looks like no more, no napkin trips lol. But prices for me are still an issue for this franchise. 2 drive thru lanes available. Breakfast, Lunch and dinner peak hours are typically visit busy. Not noticing much usage for the number pickup spots. Inside is usually clean. Table, booth seating. Handicap accessible. I have also not noticed a sign for the deaf regarding picture menu's. I hope that changes!
Food: 3
Service: 4
Lizbeth Maldonado
Every time I order on the drive thru they’re always forgetting an item. Today marks the straw with me. I ordered for delivery and they forgot the 10 peace nuggets that was in a meal and they forgot the juice box from the kids meal. The staff gotta check the orders twice before they send anything out!
Atmosphere: 3
Food: 3
Service: 1
TJ Tiberii
20 piece chicken nugget with only 16 nuggets in it.... fries were fresh and well salted. Customer service was great very friendly and quick.
Atmosphere: 4
Food: 2
Service: 5
Luz G Rodriguez
Shout out to Nicole rocking some nice cornrows at McDonald's on Merrimack Plaza but mostly her amazing customer service skills 👌 as a person with allergies,she really went above and beyond!gosh, we don't see that, nowadays! Nicole you rock! Yes, I told her! 🤛🫶👏👏
They advertise 24/7 but the kids that work overnight are too scared to talk to people or something. Went by around 4am after work and they had the drive thru lights all shut off and the doors locked lol pay these people LESS
Ordered 3 times through the drive thru and always received the wrong order, with wrong items or missing items, bad customer service and overall the worst McDonalds in the area to go.
Atmosphere: 1
Food: 1
Service: 1
1 macdouble 1 medion fries 1 small soda 11 dolar. Nooo
Food: 1
Service: 5
Excellent customer service. Super hot food and fresh coffee. Fast service. Perfecto
Atmosphere: 5
Food: 5
Service: 5
took over an hour to get food
The lady at the register was very friendly
Atmosphere: 5
Food: 4
Service: 5
If you like waiting forever for someone to take your order. Multiple employees looked at me and didn’t acknowledge me. Then serve you borderline raw chicken. This is the place for you.
Atmosphere: 1
Food: 1
Service: 1
Asked to substitute bacon on a sausage egg and cheese and they gave me an English muffin with nothing but cheese and bacon on it. Big yikes.
Food: 1
Download the McDonald's app. It will save you $ if you frequent McDonald's.
I chose this McDonald's because:
A) We were on our way to an event nearby
B) My kids wanted McDonald's french fries 🍟
C) This McDonald's had the better Google Maps reviews out of the three McDonald's in Methuen.
The food is, well, McDonald's. My kids love 💗 the french fries 🍟. I will only eat at a McDonald's if I am really hungry, which I was.
I ordered online and the wait for our food was reasonable. They got most of the orders correct. My issue with the drink order was minor. They did include ketchup and napkins in the orders.
I asked politely for our table to be wiped down because the previous customers were a little messy. An associate did and it was appreciated. Another associate came out later and wiped down the other tables.
Not all of the associates speak 🗣️ English which can make communication a little challenging.
The outside parking 🅿️ area was in good condition.
This McDonald's was better than I expected.
Atmosphere: 4
Food: 3
Service: 4
Parapapa lol Good food I can never wrong I always enjoy their menus and food
Food: 5
Restaurantji Recommends
The fries were really cold cold, I understand when come a little xoxo but I couldn’t eat it, also the sandwich I put not cut pickles and there were pickles and the person was allegic to pickles next time please kitchen be carefully when food have some specific stuff and not cheese when I put cheese
Went through the drive-thru on my last visit. New staff, I noticed, so customer service is getting better. Glad they're adding napkins in the bags for drive- thru customers. Looks like no more, no napkin trips lol. But prices for me are still an issue for this franchise.
2 drive thru lanes available. Breakfast, Lunch and dinner peak hours are typically visit busy. Not noticing much usage for the number pickup spots.
Inside is usually clean. Table, booth seating. Handicap accessible. I have also not noticed a sign for the deaf regarding picture menu's. I hope that changes!
Food: 3
Service: 4
Every time I order on the drive thru they’re always forgetting an item. Today marks the straw with me. I ordered for delivery and they forgot the 10 peace nuggets that was in a meal and they forgot the juice box from the kids meal. The staff gotta check the orders twice before they send anything out!
Atmosphere: 3
Food: 3
Service: 1
20 piece chicken nugget with only 16 nuggets in it.... fries were fresh and well salted. Customer service was great very friendly and quick.
Atmosphere: 4
Food: 2
Service: 5
Shout out to Nicole rocking some nice cornrows at McDonald's on Merrimack Plaza but mostly her amazing customer service skills 👌 as a person with allergies,she really went above and beyond!gosh, we don't see that, nowadays! Nicole you rock! Yes, I told her! 🤛🫶👏👏
Atmosphere: 5
Food: 5
Service: 5
Loading...