Pizza Hut Express

67 Pleasant Valley St, Methuen
(800) 948-8488

Recent Reviews

Mia A.

I ordered three 8 piece nuggets. Each box had less than 6.5 pieces. ......................

J G.

Soggy pizza, order, not correct, both 2 L drinks not correct. Tried to call the store multiple times, and every time they realized it was me they hung up the phone and refuse to make the order, right!Very Rude!

April R.

This place is TERRIBLE! Whenever I order a pizza for delivery, it either comes cold in 2 hours, or it doesn't come at all! And I love Pizza Hut! The last time I even bothered to order, my pizza hadn't came in 50 minutes, and I called. I told the person my problem, and they just brushed me off and "transferred me to their manager". I sat on that line for 10 minutes. Afterwards, I called again, same person. I tell them my problem, again, and and guess what? They hung up on me! The instant I stopped talking, they just hung up. I couldn't believe it. After being angry for a little, I just up and left. I drove to an actually good restaurant, with actually good customer service. Olive Garden. I have wholeheartedly decided that I will never go to or order a pizza from here ever again. I'll either go to a different place, or go to little caesers. All in all, this is the absolute worst customer service I've had in a while, which says a lot. Please never go here, and never order from this place.

Iphone 8.

the service is very slow, didn't know people had to wait over an hour for food which is ridiculous.

Michelle Montemorra

Good nearby location, but very limited menu. It was closed when I went there, anyway. Closed on a Saturday (early evening)??? They must not operate that location anymore. At least, that is my guess.

Michael B.

Very disappointed in this store. Drink options are sparse, bathrooms haven't been cleaned in months, or so you would think. Used feminine pads on floor in ladies room, and mens room was disgusting too. One toilet in ladies room was plugged and no sign of repair. Haven't gotten our food yet, but I don't think there's much hope. Kinda worried about it to be honest...Well... No plates. 1 out of three pizzas was barely cooked. To be fair, kitchen looks clean. Overall, the food didn't really raise the bar here.

Nyley T.

You place an order for delivery and the restaurant says with 25-35 min for delivery and it's been over an hour and YET the delivery has NOT ARRIVED!!!Unfortunately you have to use 1 star to leave a review. Let see how the pizza arrives if it even arrive!!! It arrived an hour later!!

Kane S.

I don't think this is the fault of the employees. they are working with what ingredients they have, but the pizza was honestly the worst I've ever had, flaky with no flavor, I think it was a dough issue.

Tom C.

Ordered a dinner box with no cinnamon sticks (I have a bad allergy to cinnamon). I was told that they would not leave them out of the order. Normally, I'd just say ok and not eat what I can't have. But IM ALLERGIC! I've never in my life, been to a resteraunt that refuses to accomidate a food allergy. Management should be embarassed!

Sue T. M.

Always Delicious!! Very Reasonable Prices!! SERIOUSLY,...$5.00 Personal Pan!! The Staff is IS USUALLY Very Kind, Quick!! Lately, the way Service people are treated, by VERY RUDE PEOPLE,...but this Staff Keeps their Cool!!!! JUST MY OPINION: Do Yourselves a Favor,...IF You can get To "Pizza Hut" within 10 mins., Don't have it Delivered Dudes,...Just Do A Pick-Up!!

Matthew S.

I am giving this Pizza Hut a review after multiple negative experiences with this particular location. Everyone knows this Pizza Hut is a joke, and for reasons that are too obvious . The service for starts has been horrible for years. They take 3 minutes minimum to pick up a call if they do at all, they close 30 min early most of the time, and they have completely ditched my order on two occasions. Im crazy for ordering from here again, and again. and I'm done. Received a raw pizza multiple times , waited 1h 30min multiple times also. There's just no winning. Today I called and never revived my order. They'll never receive my money again. local spots need the money anyways.

Valerie Vernon

QUICK DELIVERY

N

Have ordered 3x dinning in once and delivery twice . Delivery was super fast less less than 30mins ( despite the high estimated timeand opposite side of town food was delivered hot and friendly. Dine in was ok had trouble with menu no English version available

Misty C.

This place is terrible . Terribly rude inconsiderate and unprofessional staff, I made an online order for pick up and when I got there I had to wait for 45 minutes. I understand if they were running behind schedule but I've watched people who've walked in received their food before me who had not only ordered online but have been waiting and watch them order and receive their food to the point where I had to cancel my order and the lady up front was so unbothered about it.

Natalie Quadros

Have ordered 3x dinning in once and delivery twice . Delivery was super fast less less than 30mins ( despite the high estimated timeand opposite side of town food was delivered hot and friendly. Dine in was ok had trouble with menu no English version available

Load More