Starbucks
90 Pleasant Valley St, Methuen
(978) 314-8239
Recent Reviews
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Service was horrible, waiting $40 minutes
Atmosphere: 5
Service: 1
On October 13th 2024 at 5:30 PM, I drove to this Starbucks to get a drink, only to find the drive-thru blocked by a 2012 white Honda Accord.
When I approached the speaker, I experienced poor customer service. I informed the employee that I was unable to access the drive-thru due to the blocked vehicle, the employee said, “Yeah, I took your order ONLY because I’m being nice to you, and the car was there because you shouldn’t pass”. But there were no signs indicating that the drive-thru was closed.
Starbucks, please monitor your employees and your drive thru camera at this location, as blocking the drive-thru with a vehicle is not an appropriate way to provide notice and will cause traffic hazards.
Atmosphere: 1
Food: 1
Service: 1
Very rude cashier .. I said hi … I was the only customer in line ! She just looked at me .. I asked : do you talk ? She said : yes ! Totally rude .. no customer service skills ! I paid .. she threw all my change in pennies .. never go back again !
Such a great experience everytime and such a nice and friendly staff!:)
Atmosphere: 5
Food: 5
Service: 5
Sloooooooooowwwwwwwwwwwwwwwwwww I’ve been here for 15 minutes never again
Service: 1
1st time there accidentally ordered from different location but they offered to make for me if I showed them my reciept latte was ok. The protein box was good place is pricey as anyone is aware but it was good
Atmosphere: 4
Food: 4
Service: 5
Went there with my friend after the gym and got my drink in 5 mins and my friend had to wait 45 mins to get his what a disaster
Atmosphere: 1
Food: 1
Service: 1
I waited 10 mins to be served while being the only customer in line and there being 6 employees at the counter .They were out of caramel crunch’s and the summer skies drink at 9am when they are both being advertised above the counter .
Atmosphere: 1
Food: 1
Service: 1
It's a busy location in the middle of the loop in between two towns, of course it's going to be busy and you might have to wait longer than other starbucks, but they always make my drink perfect and that's what counts and matters most.
Takes so long to get my order everytime I go here. Drinks are fine though
Restaurantji Recommends
They even don’t bother themselves to get an order through walk-in.The staff are just hanging and talking each other.
Service: 1
When I walked in there was nobody waiting in line and the drive thru line had maybe 2-3 cars in it max .. yet I still stood at the counter for almost 5 minutes just waiting for any of the 7 or 8 "barista's" to even acknowledge that I was there. Once one did everything was fine the girl was polite and apologized for the wait.
Wait time for drink was pretty much the usual 5-8 minutes for Starbucks when they aren't busy. that's basically the same way every Starbucks location is really so I'd just kind of plan ahead that you might be standing there waiting for awhile...especially if they're busy! If they're busy I'd suggest ordering ahead on the app so it's ready when you get there if you have limited time.
Iced white chocolate mocha cappuccino is my go-to favorite drink! It was delicious as always. And the pink birthday cake pops are amazing(not just for kids)... My boyfriend and I love them! Quite pricey tho .
Atmosphere: 4
Food: 5
Service: 4
They even don’t bother themselves to get an order through walk-in.The staff are just hanging and talking each other.
Service: 1
They even don’t bother themselves to get an order through walk-in.The staff are just hanging and talking each other.
Service: 1
Always add 15 to 20 minutes past whatever your pick up time is before the drinks will be ready...unless of course you do drive through they prioritize that above everything
Atmosphere: 1
Food: 3
Service: 1
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