Went through the drive through last night. Ordered #2. Drive up to window #1 to pay. The girl is just standing there looking at me so I ask her how much do I owe her. She says huh? So I ask again how much do I owe you. I get an "oh". Never mind I'll go somewhere else, which i did.
Atmosphere: 3
Food: 3
Service: 1
LyNN Carroll
Best fast food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Jr Cheeseburger
Michel Laflower
The girls were rude and I'm a grown man. They were too busy playing on phones and messed up the order and refused to fix it. Place is going downhill in
Can never get mobile orders accurate - any of their restaurants. And mobile order customer service is slow and ineffectual.
Atmosphere: 3
Food: 2
Service: 4
Bortt
Can never get mobile orders accurate - any of their restaurants. And mobile order customer service is slow and ineffectual.
Atmosphere: 3
Food: 2
Service: 4
Alan Carrier
Ordered 2 sandwiches and coffee. Got home order was 2 sandwiches that was not what I ordered.
Atmosphere: 3
Food: 2
Service: 1
Yasmeen A
My son had to use the bathroom and there were a bunch of flies. The were also some flying in the main dining area
Atmosphere: 1
Food: 3
Service: 3
Dan Edens
places breakfast order at 10 o'clock, get there at 1010, they refuse to make my breakfast because theyre behind. makes me sit in line for 20 minutes while they "cancel" my order, no other options given, charged me anyway, refuse to retry the refund. Manager was rude, dismissive, and tried literally nothing to fix it. I offered to wait for them to cook more I was as accommodating as I possibly could be, ive worked dry through and this was absolutely unnecessary treatment. She acted like she was no stranger to treating customers like this. grumpy old manager lady 0/10. order #9030005
Atmosphere: 1
Food: 1
Service: 1
John Ouellette
It was ok, trending to blah... My son likes their hamburgers, so we went. I had the chicken ranch wrap... it was okay... I found it to be not a lot of chicken and some of the chicken was cooked too much and hard... Staff was friendly
They did not have chocolate frosties... That was odd... But they tried to replace it.
I found the baked potato to be very tasty although the cheese was very congealed.
Atmosphere: 3
Food: 3
Service: 4
Thomas Chouinard
Cold food in center. No meat on sandwich. Took long time to receive meal.
During daytime hours the service is superlatives this is usually seven days a week up until 4 PM. After that it seems like the entire operation goes downhill. After 4 PM at this location every aspect about the service is a disaster please be prepared to wait a long time for your food during the dinner shift. I give a lot of credit to the lunchtime staff for always keeping the store running smoothly it’s not the same at night.
Chris Casassa
Solid dependable and Frostys. What else do you need?
Atmosphere: 3
Food: 4
Service: 3
Rachael Murphy
I just went through the drive thru at Wendy's st the the loop! Which I do often late night! The MANAGER who was taking our order was extremely rude! My husband said his order. And after each item she said is that all. Then we ordered the pull apart Cinnabon. And we asked for extra frosting letting her know we know it's extra! She preceeded to talk over us and yell that she wants to make it clear that she will charge it extra! We agreed. THEN my husband repeated that we wanted the extra frosting on both of the Cinnabon. She then reply with "ya you said that already." All I'm saying is she is the Manager and her attitude was very poor! I understand everyone has bad days however as a manager you should have a little higher standards for service! She basically made us paying customers feel like we are bothering her!. Not good Wendy's do better!
Atmosphere: 1
Food: 3
Service: 1
Camilo Monsalve Zapata
Bad service, they always pack the wrong orders and want to hit you when you reject the order, they didn't give me straws for my drinks and their bad attitude when delivering the straws, Mirelys is a bad host, you should hire staff who want to give good service.
Atmosphere: 1
Food: 2
Service: 1
Larry Donhoffner
My son Larry likes going here and the food is definitely better than the other places.
Went through the drive through last night. Ordered #2. Drive up to window #1 to pay. The girl is just standing there looking at me so I ask her how much do I owe her. She says huh? So I ask again how much do I owe you. I get an "oh". Never mind I'll go somewhere else, which i did.
Atmosphere: 3
Food: 3
Service: 1
Best fast food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Jr Cheeseburger
The girls were rude and I'm a grown man. They were too busy playing on phones and messed up the order and refused to fix it. Place is going downhill in
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Double Stack, Hamburger, Spicy Chicken Sandwich, Chili, Wendy's Hot & Crispy Fries, Bacon Double Stack, Crispy Chicken Sandwich
Can never get mobile orders accurate - any of their restaurants. And mobile order customer service is slow and ineffectual.
Atmosphere: 3
Food: 2
Service: 4
Can never get mobile orders accurate - any of their restaurants. And mobile order customer service is slow and ineffectual.
Atmosphere: 3
Food: 2
Service: 4
Ordered 2 sandwiches and coffee. Got home order was 2 sandwiches that was not what I ordered.
Atmosphere: 3
Food: 2
Service: 1
My son had to use the bathroom and there were a bunch of flies. The were also some flying in the main dining area
Atmosphere: 1
Food: 3
Service: 3
places breakfast order at 10 o'clock, get there at 1010, they refuse to make my breakfast because theyre behind. makes me sit in line for 20 minutes while they "cancel" my order, no other options given, charged me anyway, refuse to retry the refund. Manager was rude, dismissive, and tried literally nothing to fix it. I offered to wait for them to cook more I was as accommodating as I possibly could be, ive worked dry through and this was absolutely unnecessary treatment. She acted like she was no stranger to treating customers like this. grumpy old manager lady 0/10. order #9030005
Atmosphere: 1
Food: 1
Service: 1
It was ok, trending to blah... My son likes their hamburgers, so we went. I had the chicken ranch wrap... it was okay... I found it to be not a lot of chicken and some of the chicken was cooked too much and hard... Staff was friendly
They did not have chocolate frosties... That was odd... But they tried to replace it.
I found the baked potato to be very tasty although the cheese was very congealed.
Atmosphere: 3
Food: 3
Service: 4
Cold food in center. No meat on sandwich. Took long time to receive meal.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
During daytime hours the service is superlatives this is usually seven days a week up until 4 PM. After that it seems like the entire operation goes downhill. After 4 PM at this location every aspect about the service is a disaster please be prepared to wait a long time for your food during the dinner shift. I give a lot of credit to the lunchtime staff for always keeping the store running smoothly it’s not the same at night.
Solid dependable and Frostys. What else do you need?
Atmosphere: 3
Food: 4
Service: 3
I just went through the drive thru at Wendy's st the the loop! Which I do often late night! The MANAGER who was taking our order was extremely rude! My husband said his order. And after each item she said is that all. Then we ordered the pull apart Cinnabon. And we asked for extra frosting letting her know we know it's extra! She preceeded to talk over us and yell that she wants to make it clear that she will charge it extra! We agreed. THEN my husband repeated that we wanted the extra frosting on both of the Cinnabon. She then reply with "ya you said that already." All I'm saying is she is the Manager and her attitude was very poor! I understand everyone has bad days however as a manager you should have a little higher standards for service! She basically made us paying customers feel like we are bothering her!. Not good Wendy's do better!
Atmosphere: 1
Food: 3
Service: 1
Bad service, they always pack the wrong orders and want to hit you when you reject the order, they didn't give me straws for my drinks and their bad attitude when delivering the straws, Mirelys is a bad host, you should hire staff who want to give good service.
Atmosphere: 1
Food: 2
Service: 1
My son Larry likes going here and the food is definitely better than the other places.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
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