Dunkin'
260 S Main St, Middleton
(978) 750-4649
Recent Reviews
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Yet another Dunkins that IMHO does it RIGHT ! Everything was perfect. The coffee and donuts and pastries were delicious and fresh. And the counter staff was really friendly.
Atmosphere: 5
Food: 5
Service: 5
They made my coffee wrong and the manager was very rude when I complained
⭐⭐⭐⭐⭐ Dunkin' Donuts: A Morning Miracle on Main Street! ⭐⭐⭐⭐⭐
Let me tell you, this Dunkin' - super easy is a shining beacon of breakfast bliss. I'm a regular, and they consistently knock it out of the park.
Service: The absolute HIGHLIGHT of this location is the incredible team. Seriously, every single employee I've encountered has been friendly, efficient, and genuinely cheerful, even during the morning rush. They remember my order and they always greet me with a smile. This morning went above and beyond by suggesting a new donut flavor I hadn’t tried. Their positive energy is contagious and it truly starts my day off right. Huge shoutout and congratulations to the entire team for their outstanding service! You guys are rockstars! 🌟
Food: You know what you're getting at Dunkin' - consistently good coffee and tasty treats. My go-to, the iced coffee, is always perfectly brewed and the blueberry muffins are moist and bursting with flavor. I've also tried their breakfast sandwiches, and they're a great quick and satisfying option. Everything is always fresh and prepared with care. No complaints here! ☕🍩
Location: This Dunkin' is perfectly situated making it super convenient for commuters and locals alike. There's ample parking, and the drive-thru moves quickly even during peak hours. The interior is clean and well-maintained, with comfortable seating if you want to stay and enjoy your coffee. It's a great spot to grab a quick breakfast or afternoon pick-me-up. 🚗
Overall: This Dunkin' Donuts is a true gem. The exceptional service, consistently good food, and convenient location make it my absolute favorite. If you're in the area, do yourself a favor and stop by. You won't be disappointed!
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Excellent location very personable people and they take great care of their customers
Atmosphere: 5
Food: 5
Service: 5
Their donuts are always dry, have no glaze in them and they always forget stuff that you ordered or mess up your order. That is the glazed donut i just got
Atmosphere: 5
Food: 1
Service: 1
ANTS IN THE
Food: 1
Service: 2
I love this dunks! I live 45 minutes from my job and I legit drive by five different locations so I can go to this one. They all know my name and my order as soon as I drive up to the speaker. I mostly see Debbie and Patty. They are the best! I'm going to apologize to the manager because it's gone too long for me to ask his name ? but he is great too! I've never had a mess up with my order and the coffee is never burnt. They start my day off right with their friendliness and of course the coffee!
Atmosphere: 5
Food: 5
Service: 5
This DD is amazing 5 stars all the
Atmosphere: 5
Food: 5
Service: 5
Placed a mobile order and the store closed 15 minutes before they were supposed to.
Atmosphere: 1
Food: 3
Service: 1
The manager is great! I placed a mobile order for this store location thinking my app was open for a different location. Plus the Dunks App ended up placing a duplicate order. I explained this to the manager and she was very understanding and issued me a full refund.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: English Muffin, Iced Latte, Bacon Egg and Cheese, Hash Browns, Coolatta, Doughnut, Egg and Cheese, Bottled Water, Bagels, Donuts, Munchkins Donut Hole Treats
Restaurantji Recommends
Best dunks around. Manager with the tatts is great. Everyone friendly. Women shift manager (with glasses, I feel terrible for not knowing her name but I have anxiety and have been afraid to ask after so long) is an absolute angel and deserves more than she is getting paid.
I’m at a loss. I went through the drive through. Ordered 2 bacon egg and cheese wake up wraps. Get to the window. Give a GFC tell her I don’t know how much is on the card. She said she had no way of looking. I said no problem if it doesn’t go through I have my debit card. I hand her my card, she handed my sandwiches. She then asked if I ordered an ice coffee. I said no just the food. She asked if the car in front of me left. Um obviously yes. She then ask confused if I got 2 iced coffees. I said Nop just the food. She then tells me, as I’m holding the sandwiches, that she doesn’t have my order gave me back the card took the sandwich and sent me in my way. Never asked a manager for help. Didn’t just let me pay for the food and she could figure it out later. Nop sent me on my merry way. Train your staff. It’s obvious she added my order to the person in-front of me. Because I saw the screen and thought when I pull away from the order box she was then ringing in my order! So yet another dunks I will never go to! I hate this company! This is my breakfast!
It's always worth it
I was there today (I work next door, so I’m here 7 days a week between 2-3x a day) & the Hispanic older man who claims to be the manager put my order in wrong & because it was $3 more I said you must of put in wrong & he literally handed me my money back & told me to go somewhere else & would not allow me to pay the real price as posted on the app & on the menu but he entered…..But the woman that is there is the sweetest woman who is there everyday & never gets it wrong , I’m so disappointed with this man, bad choice my friend! I will gladly stop at the dunks before yours from now on
Very poor customer service from a woman named Brianna who said that she was the manager of the store. She was rude. Took my order the wrong way. Didn’t find that out until I got myself back to my house. I’m allergic to what was put on the thing I ordered and all she did was yell at me. She literally threw my sandwich at me. I will never ever go back to this place again.
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