went through drive thru & was met with rude service from the get go. I’ve never had an encounter like that before. making rude comments because she couldn’t get the code right or the order right.
Debbie “Debbie” Salie
Food was terrible. I was afraid to finish the chicken I’m not sure how old it was
Noel Aguilar
Messed up our Order twice
Osama Tahat
one of the worst McDonald's in the North shore area for sure, food and service both
Atmosphere: 1
Food: 1
Service: 1
K Smith
I double down on what others have said —you will never get your order as you verbalized it. Today’s wrong order was too much though. The screen changes fast enough you can’t confirm your written order on the display before they are telling you to move forward. So forget about accommodating for any language/hearing barrier. When they gave me coke instead of rootbeer they replaced it with more coke. When they gave me a double cheeseburger instead of a regular cheeseburger they corrected the food order but kept the $ difference. 1 happy meal instead of 2. Both missing the sauce requested. Paid full price for both.
Staff was friendly enough about the mistakes saying “sorry for the inconvenience” however no compensation for the mistake was made. I ended up with a drink that I wasn’t going to drink because it was wrong, paid for a beef patty I never wanted, and kids disappointed they had nuggets but no sauce. Location is very convenient, the staff is clearly doing their best to move things quickly but there is a major flaw in this location’s ability to execute. Hopefully they can figure it out! Would love to have this as an option but as it stands, I can’t waste my time or money.
Atmosphere: 2
Food: 3
Service: 1
Erik Harris
A few employees on Saturday night 10/19 began pointing, laughing and talking about me when in Spanish I entered the store because of the clothes I was wearing. It made me and my partner uncomfortable so we took our food to go instead of eating in the dining room like we had planned to do. Teach your employees manners
Atmosphere: 1
Food: 3
Service: 1
Jason Ott
Food was ok
Atmosphere: 4
Food: 4
Service: 4
T
one of the worst McDonald's in the North shore area for sure, food and service both awful.
Atmosphere: 1
Food: 1
Service: 1
David
I go here after work between 5 and 6. Mcdouble always taste delicious
Atmosphere: 4
Food: 4
Service: 4
Tim McLaughlin
Went to this McDonald’s and placed an order in the drive thru. I asked for a medium frozen Coke and then paid for it along with the rest of my order.
Pulled up to the window to pick up my food and the girl there asked what my order was. When I started to tell her (odd because there was only one car in front of me..) she told me they didn’t have frozen Coke. Asked if I wanted another drink. I declined and asked for my money back on that item. She took my debit card and asked me to pull around front. I did so and ~5 mins. later she came out with my debit card wrapped in a receipt and said I was refunded. With no food I assumed she just refunded my order so I shrugged and left.
Headed home, then checked the receipt. She only refunded me for the Coke - so they had about $17 of my money and gave me no food. I drove back and went inside and presented both receipts. After waiting several mins. she asked if I still wanted my food. At this point I was more than a little annoyed and asked to be refunded the rest of my order.
At that point she said she couldn’t do that and offered something ‘free’ instead as well as my food. I declined extras, took the food I’d paid for (and which they’d allowed me to leave earlier without) and left. Taken aback by the level of incompetence / lack of concern + the fact that I couldn’t get a refund for food I hadn’t even received yet. Will not return to this location anytime soon..
My order was taken by someone else. I ended up waiting for my meal for over 20 minutes. I had to ask many times to receive an explanation WHY? Fries were saggy and overall didn't taste well.
Atmosphere: 3
Food: 2
Service: 1
Mark Myers
8:30 at night eating my food in the parking lot I see about 30 rats going in and out of the dumpster could hear them too they were happy, I sure hope they're not inside McDonald's that's absolutely disgusting
went through drive thru & was met with rude service from the get go. I’ve never had an encounter like that before. making rude comments because she couldn’t get the code right or the order right.
Food was terrible. I was afraid to finish the chicken I’m not sure how old it was
Messed up our Order twice
one of the worst McDonald's in the North shore area for sure, food and service both
Atmosphere: 1
Food: 1
Service: 1
I double down on what others have said —you will never get your order as you verbalized it. Today’s wrong order was too much though. The screen changes fast enough you can’t confirm your written order on the display before they are telling you to move forward. So forget about accommodating for any language/hearing barrier.
When they gave me coke instead of rootbeer they replaced it with more coke.
When they gave me a double cheeseburger instead of a regular cheeseburger they corrected the food order but kept the $ difference.
1 happy meal instead of 2. Both missing the sauce requested. Paid full price for both.
Staff was friendly enough about the mistakes saying “sorry for the inconvenience” however no compensation for the mistake was made. I ended up with a drink that I wasn’t going to drink because it was wrong, paid for a beef patty I never wanted, and kids disappointed they had nuggets but no sauce.
Location is very convenient, the staff is clearly doing their best to move things quickly but there is a major flaw in this location’s ability to execute. Hopefully they can figure it out! Would love to have this as an option but as it stands, I can’t waste my time or money.
Atmosphere: 2
Food: 3
Service: 1
A few employees on Saturday night 10/19 began pointing, laughing and talking about me when in Spanish I entered the store because of the clothes I was wearing. It made me and my partner uncomfortable so we took our food to go instead of eating in the dining room like we had planned to do. Teach your employees manners
Atmosphere: 1
Food: 3
Service: 1
Food was ok
Atmosphere: 4
Food: 4
Service: 4
one of the worst McDonald's in the North shore area for sure, food and service both awful.
Atmosphere: 1
Food: 1
Service: 1
I go here after work between 5 and 6. Mcdouble always taste delicious
Atmosphere: 4
Food: 4
Service: 4
Went to this McDonald’s and placed an order in the drive thru. I asked for a medium frozen Coke and then paid for it along with the rest of my order.
Pulled up to the window to pick up my food and the girl there asked what my order was. When I started to tell her (odd because there was only one car in front of me..) she told me they didn’t have frozen Coke. Asked if I wanted another drink. I declined and asked for my money back on that item. She took my debit card and asked me to pull around front. I did so and ~5 mins. later she came out with my debit card wrapped in a receipt and said I was refunded. With no food I assumed she just refunded my order so I shrugged and left.
Headed home, then checked the receipt. She only refunded me for the Coke - so they had about $17 of my money and gave me no food. I drove back and went inside and presented both receipts. After waiting several mins. she asked if I still wanted my food. At this point I was more than a little annoyed and asked to be refunded the rest of my order.
At that point she said she couldn’t do that and offered something ‘free’ instead as well as my food. I declined extras, took the food I’d paid for (and which they’d allowed me to leave earlier without) and left. Taken aback by the level of incompetence / lack of concern + the fact that I couldn’t get a refund for food I hadn’t even received yet. Will not return to this location anytime soon..
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
My order was taken by someone else. I ended up waiting for my meal for over 20 minutes. I had to ask many times to receive an explanation WHY? Fries were saggy and overall didn't taste well.
Atmosphere: 3
Food: 2
Service: 1
8:30 at night eating my food in the parking lot I see about 30 rats going in and out of the dumpster could hear them too they were happy, I sure hope they're not inside McDonald's that's absolutely disgusting
Nice, clean with good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Everything was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Bad service good food inflated prices
Atmosphere: 2
Food: 4
Service: 1
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