Panera Bread

I will forever regret this visit. Ordered a chicken bacon ranch on black pepper bread. Upon opening the sandwich, I noticed the bread was not bread. It was 2 blueberry bagels carefully crafted into a figure 8. Initially I was impressed with the joining of the two, the taste on the other hand. I can no longer eat anything with blueberries in it and it is safe to say I am scarred forever. I ate most of it. My stomach was NOT happy. Please, do not do this to anybody else. One full week later, I am still haunted.

Atmosphere: 4

Food: 1

Service: 2

The lack of receipts is very annoying. Food is okay, service is slow of course.

Atmosphere: 3

Food: 4

Service: 1

Does not accept cash
This is America
Get with the program

Atmosphere: 1

Food: 1

Service: 1

I have been a regular at Millbury Panera Bread for many years and always was very impressed with the service, in particular Amanda Mills. She has been an outstanding attribute to Panera bread and we, as customers absolutely loved her, she was so accommodating and friendly to all. However, unfortunately, she has been mistreated by the management and was put in a position in which she was forced to quit due to a challenging situation. I would hope all employees, especially outstanding would be treated with the respect they are due to in the future~ Thank you!

Atmosphere: 5

Food: 5

Service: 5

My wife was here ten years and no longer with you the stress and bs y'all put people through is inhumane rude management and Hr work over the work like they’re nothing she’s so much happier knowing she no longer have to deal with y'all she got hurt there at work and y’all walked on her but god is good and karma is a mf!!

Atmosphere: 1

Food: 1

Service: 1

Good food for lunch. Fast service.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Variety of Panera Sandwiches

Yummy soups and fast service. A nice meal

Atmosphere: 4

Food: 5

Service: 5

Passed by early afternoon, bakery products nearly sold out, just some simple donuts available.

Atmosphere: 2

Food: 1

Service: 2

Terrible customer service. They made a mistake on my order so i called them up to have them fix it. They kept calling me, 4 calls within the hour. Asked me for pictures to prove my order was incorrect and gave me attitude and no help at all. Worst staff

I usually go to Panera Bread 2-3 times a week with my family. When I made the order, the employee gave it to me to go. I told h that I wanted to dine-in. He told me that he wrapped the order up to-go already, so I asked him to put it in plates for me so I could eat in the restaurant with my family. He refused with a bad attitude and told me rudely that he couldn’t help me. So he refused to help me and threw it away, as well as doing a refund in order to not help me. I believe his name was Pryce. This was on Sunday at 6:00 PM.

I had terrible experience at Panera Millbury. I ordered 2 full chipotle avocado melt sandwiches in Millbury Panera, and the order was taken by manager Kyle. Also, the receipt is not clear and I can barely see the order I placed (receipt added to photo). First, i was given bacon chicken sandwiches instead of chipotle avocado sandwiches. I then spoke to the manager Kyle and told him that I cannot eat Bacon, as it’s against our religion. He said that they can reprepare, but gave grilled chicken sandwiches instead of chipotle avacado melt the second time. When I spoke to the manager again, he was rude and not helpful and said that he couldn’t do anything. I returned the sandwiches back to him not having a single bite and didn’t receive any refund. If the receipt was clear I would have verified my order. It was the mangers fault for taking incorrect order and giving an unclear receipt, and still he was not helpful. I wouldn’t recommend going to this place.

I got half Caprese sandwich and half chicken noodle soup. About 20 min after my belly started hurting I get home and I have FOOD POISONING!!!!!!!!!!!! I will never ever ever eat here again. I have never felt like this in my life. I am so so sick. I’m sharing this on my fathers page but this is his daughter

Food: 1

Placed online order for lunch. Left work to pick it up once the app stated it was ready. It still wasn't ready yet. Took a total of 52 minutes from order placed to receive my sandwich. The taste was not worth it. Plus the employee said he has to help the people actually there first! My time & money has been wasted.

Food: 1

Service: 1

Great food and environment

Atmosphere: 5

Food: 5

Service: 5

Kept gettin edged with my order bruh

Atmosphere: 5

Food: 5

Service: 1