First time we go and they messed up the berry burst Dunkin energy when it days on the little sticker they put on your drink yet they somehow still messed up and gave us peach, like how the hell do you mess up that bad
Kaktoz Trash
They remodeled, it looks terrible. That aside? The people making coffee should learn to use their ears.
Autumn Kusek
This is the only dunkin I know who makes a cold brew taste burnt I go here every Sunday like clockwork and every single time they mess up the coffees, they never stir the sweeteners into the drink so when you order cold foam there’s no point because you Have to Stir everything up yourself. when they freshly got remodeled I was excited because their coffees started to taste like actual coffee but a couple months into the new set up they’re back to being absolute river water again better off going to palmer dunkin not to mention the food you get is always burnt or undercook never right
Anthony T
Gone down hill recently - coffee is almost always made incorrectly (not enough cream/sugar), sandwiches/bagels always burnt, etc.
Johnee Blakey
They never make my Strawberry Dragonfruit Refresher correctly. They don’t use enough concentrate, which makes it taste like plain tea. The bread on my sourdough sandwich is always burnt, too. The Dunkin’ in Palmer is better!
Morgan Yeske
They made the place look nice but didn't hire any better staff.. My husband and I come here almost every morning for coffee and occasionally food. This dunkin used to be amazing, my husband worked here years ago and said it was always the best around, and it still was for awhile after he left. But the last year or 2 it's gone downhill so much. The last 5-6 times we've gotten coffee it's NEVER sweetened, and we're one of those people who liked our coffee extra sweet. It used to be good, now it's almost always bitter even if we remind them a second time of how much cream/sugar we want. We've never fussed over it or given them crap, so I don't think they're spiting us or anything. Hash browns are almost always soggy but the rest of the food is good, it's mainly the coffee. So we'd go to Stafford or Somers dunkin to get it fixed and they're no better, Dunkin is just dying out as a whole but this location is currently the worst of all of them around here, in my opinion
Elieniss Rodríguez
I buy my regular hot coffe and I want to pay for extra cold foam and the girl told me nooo , why not is extra money for the company and is mine cooffe,
Linda Roe
Great spot to stop for a treat. Very nice people work here. I always enjoying stopping by.
Atmosphere: 5
Food: 5
Service: 5
Dan Hamel
Entered a hot coffee on a mobile app 20 min ago with food. Food was ready coffee wasn’t. Long line and cashier couldn’t help. Left without the coffee.
Atmosphere: 1
Food: 3
Service: 1
Travis Smith
Pretty sure the guy giving us our food was under the influence of something. He seemed completely out of it, forgetting first the extra napkins I asked for, then the donuts we ordered… and later, we noticed, our avocado toast as well. Even when ordering our food, it was like pulling teeth getting it done with him. Safe to say it’ll be another decade or so until my next Dunkin’ trip after this one.
In the past I loved this place. Most employees are genuine sweethearts. But a few weeks back one girl ruined my experience. She wasn’t wearing her full uniform like everyone else and looked intoxicated. I could even see her marijuana vape in her back pocket! She was very rude to me and rushed me. This is unacceptable and is not the service I’m used to. Incredibly disappointed!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Sausage Egg and Cheese, K-Cup Pods
Austin Kirby
Best Dunkin around
Atmosphere: 5
Food: 5
Service: 5
MaHailey Butler
Usually I like going here there user super nice and friendly but it's Christmas eve 2023 and got nothing but bad attitude casher had a eye rolling issues and no patience and laziness order food and drink they complained while making the food and just threw it all
Atmosphere: 5
Food: 5
Service: 3
James Griffin
Worst Dunkin location around, never get my whole order, drinks are never right, they are always out of what I want. I avoid this location like the plague. They've shorted my orders and ripped me off so many times it ought to be criminal.
First time we go and they messed up the berry burst Dunkin energy when it days on the little sticker they put on your drink yet they somehow still messed up and gave us peach, like how the hell do you mess up that bad
They remodeled, it looks terrible. That aside? The people making coffee should learn to use their ears.
This is the only dunkin I know who makes a cold brew taste burnt I go here every Sunday like clockwork and every single time they mess up the coffees, they never stir the sweeteners into the drink so when you order cold foam there’s no point because you Have to Stir everything up yourself. when they freshly got remodeled I was excited because their coffees started to taste like actual coffee but a couple months into the new set up they’re back to being absolute river water again better off going to palmer dunkin not to mention the food you get is always burnt or undercook never right
Gone down hill recently - coffee is almost always made incorrectly (not enough cream/sugar), sandwiches/bagels always burnt, etc.
They never make my Strawberry Dragonfruit Refresher correctly. They don’t use enough concentrate, which makes it taste like plain tea. The bread on my sourdough sandwich is always burnt, too. The Dunkin’ in Palmer is better!
They made the place look nice but didn't hire any better staff.. My husband and I come here almost every morning for coffee and occasionally food. This dunkin used to be amazing, my husband worked here years ago and said it was always the best around, and it still was for awhile after he left. But the last year or 2 it's gone downhill so much. The last 5-6 times we've gotten coffee it's NEVER sweetened, and we're one of those people who liked our coffee extra sweet. It used to be good, now it's almost always bitter even if we remind them a second time of how much cream/sugar we want. We've never fussed over it or given them crap, so I don't think they're spiting us or anything. Hash browns are almost always soggy but the rest of the food is good, it's mainly the coffee. So we'd go to Stafford or Somers dunkin to get it fixed and they're no better, Dunkin is just dying out as a whole but this location is currently the worst of all of them around here, in my opinion
I buy my regular hot coffe and I want to pay for extra cold foam and the girl told me nooo , why not is extra money for the company and is mine cooffe,
Great spot to stop for a treat. Very nice people work here. I always enjoying stopping by.
Atmosphere: 5
Food: 5
Service: 5
Entered a hot coffee on a mobile app 20 min ago with food. Food was ready coffee wasn’t. Long line and cashier couldn’t help. Left without the coffee.
Atmosphere: 1
Food: 3
Service: 1
Pretty sure the guy giving us our food was under the influence of something. He seemed completely out of it, forgetting first the extra napkins I asked for, then the donuts we ordered… and later, we noticed, our avocado toast as well. Even when ordering our food, it was like pulling teeth getting it done with him. Safe to say it’ll be another decade or so until my next Dunkin’ trip after this one.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Great
Atmosphere: 5
Food: 5
Service: 5
In the past I loved this place. Most employees are genuine sweethearts. But a few weeks back one girl ruined my experience. She wasn’t wearing her full uniform like everyone else and looked intoxicated. I could even see her marijuana vape in her back pocket! She was very rude to me and rushed me. This is unacceptable and is not the service I’m used to. Incredibly disappointed!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Sausage Egg and Cheese, K-Cup Pods
Best Dunkin around
Atmosphere: 5
Food: 5
Service: 5
Usually I like going here there user super nice and friendly but it's Christmas eve 2023 and got nothing but bad attitude casher had a eye rolling issues and no patience and laziness order food and drink they complained while making the food and just threw it all
Atmosphere: 5
Food: 5
Service: 3
Worst Dunkin location around, never get my whole order, drinks are never right, they are always out of what I want. I avoid this location like the plague. They've shorted my orders and ripped me off so many times it ought to be criminal.
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