Turners Falls Pizza House

Best pizza in the area

Best pizza in the Greenfield area

Atmosphere: 5

Food: 5

Service: 5

Pizza was great but only if they had better size the large in my area is actually a medium size and the tiny it's actually a personal size had to buy 2 large to feed my party of 6 but overall was great

Atmosphere: 5

Food: 5

Service: 5

We called in for a delivery order of a small Hawaiian pizza, cheeseburger with fries and a order of mozzarella sticks. The pizza had no sauce. The cheeseburger was overcooked and awfully dry. The bun was stale and the fries were hard as a rock. I asked for extra ketchup and a side of vinegar and didn't get either one. The mozzarella sticks were horrible and the marinara sauce was less than half full.

Atmosphere: 2

Food: 1

Service: 3

We ordered food last night, I got the cheeseburger, French fries, mozzarella sticks and small Hawaiian pizza, the pizza was ok, the mozzarella sticks were disgusting, my burger was so hard and dry I couldn't even eat it there was also supposed to be mayo on it but none, the letua and tomato was disgustingly soggy, my fries were so hard from being over cooked , I use to get food here all the time when I was younger never had a problem so we are very disappointed ?

Atmosphere: 3

Food: 1

Service: 3

Most places without prices get on my nerves but this place feels like an institution where you just go in, get some cracking slices, pay what they tell you then shut up and eat. I can dig. There were two people at the counter - one of them was doing everything and that was enough for us.

Atmosphere: 3

Food: 5

Service: 4

Banger specialty pizzas. Teriyaki chicken pizza and chicken bacon ranch pizza are on another level.
I haven't tried many other types, but every specialty pizza I've tried have been very, very good so far. I've been there a handful of times for takeout.
Prices are reasonable for the taste of the pizza, I don't mind spending $22 on a large pizza if it's going to last a few days and also taste delicious.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Special Pizza

Called and placed an order for pick up. They asked my name and told me how much. 40 minutes later I show up to pick up the order and they said I never called!
Then they said it would be another 40 minutes so they could make the order. Walked out. Not waiting over an hour for subpar pizza.

Atmosphere: 3

Food: 2

Service: 1

Cold cut (essentially Italian) sub was great, just what I was looking for!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Italian Grinder

They were friendly and good food

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Special Pizza, Buffalo Chicken Pizza

When we first moved to the area I thought that the pizza was really good!! Within the past year and a half or so I noticed the pizza started to get a lot greasier. Though that was a little disappointing, the pizza still tasted good. But my true issue with this place is that they are not consistent, and very unprofessional when it comes to taking their orders. There has been several occasions where I’ve called, and the phones stay busy forever, and eventually go to the voicemail instantly after calling many many times in a row. The past Halloween, we were trying to order food on our way back from trick or treating, it was 7pm, and that night they closed at 9pm. Well the phone was busy for a full 45 min, (which…okay, it’s a holiday that a lot of people don’t want to cook, makes sense that it’s busy). But at about 8 o’clock the phone was going to their voicemail, every call after that!! Now when you close at 9pm, and you stop answering the phone at 8pm… that is a issue, absolutely unacceptable and unprofessional.. I worked at a pizza place for 10 years, and my boss would have flipped if he ever called and our phone was busy longer than a few minutes..(I know it sucks when it’s busy and your overwhelmed, but that’s the job, never mind the fact you close earlier than any pizza place I’ve ever heard of, especially on the weekend!! Fri and Sat we closed at 3am! So come on.. really)?? Now, for Tonight, A Saturday night..a night you think would be a busy money making night, once again..phone was busy for 10 minutes, and after that went straight to voicemail over and over!!!! Mind you, this was at 7:15, and the close at 9pm!!! I’m sorry, but that is not good business, and even though they are the only restaurant that delivers to this area, I will never order from them again until the know how to be an actual business!!! I hope that others will fall suite, and agree that this is unacceptable!!!

Atmosphere: 1

Food: 3

Service: 1

Best veggie pizza around - loaded w veggies!!

Should go with a frozen pizza. Cheaper better and not

Food: 1

Our large group was well accommodated. They were easy, pleasant, and so delicious! Thanks for helping make our event great!

Atmosphere: 5

Food: 5

Service: 5

Had grinders tuna and sausage! Delicious and plenty of food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tuna Salad