Turners Falls Pizza House

My grinder was the worst I’ve ever had. After sitting and waiting longer than necessary it was cold, there was 1 pickle per half of large grinder, no cheese, no onions as requested. The steak was dry and cold with no flavor. It was not busy at all and there is no reason for this poor quality. I won’t be back for grinders that I used to love from your shop

Atmosphere: 1

We ordered a total of four items. Our three grinders were made correctly, the issue came with the salad. While ordering it was stated that there was a gluten allergy and to not put croutons on it. Guess what happened, it had croutons on it. After calling to complain the staff said to come back and get a new one. This time the salad did not have half of the ingredients that the first one did even though it was supposed to be the exact same minus the croutons. After having it made wrong a twice we have made the decision to go elsewhere in the future. A note to possible customers: if you want your order made correctly go somewhere that can actually do it.

Food: 2

Service: 1

There really should be a law against advertised online menu prices being very different than the actual price.
Otherwise, great pizza.

I ordered a small cheese pizza 2 weeks ago and it was the greasiest thing I've ever eaten I could have used an entire roll of paper towels because it was swimming.

I have enjoyed a pizza a here few years ago. I returned and was not as good, been back again ordered the wings. Once great, another not so good. Small over cooked w broken leg wing bones.
3 out 5 times poor quality food. Pizza was lacking in toppings sauce.
I no longer order there. Maybe one day I'll go back if I hear things improve.

Atmosphere: 2

Food: 2

Service: 4

Horrible delivery experience. Took two hours for a pizza delivery. Multiple calls to the shop and got a new excuse each time.

Atmosphere: 1

Food: 4

Service: 1

The pizza was crazy good...really good....I was up working in the area from Virginia..... we don't have pizza like this....ever

Atmosphere: 5

Food: 5

Service: 5

Best steak and Cheese grinders I've had!
Great Place!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Pizza, Philly Cheese Steak, Bacon and Broccoli, Cheeseburger Grinder with French Fries

Best pizza in the area

Best pizza in the Greenfield area

Atmosphere: 5

Food: 5

Service: 5

Pizza was great but only if they had better size the large in my area is actually a medium size and the tiny it's actually a personal size had to buy 2 large to feed my party of 6 but overall was great

Atmosphere: 5

Food: 5

Service: 5

We called in for a delivery order of a small Hawaiian pizza, cheeseburger with fries and a order of mozzarella sticks. The pizza had no sauce. The cheeseburger was overcooked and awfully dry. The bun was stale and the fries were hard as a rock. I asked for extra ketchup and a side of vinegar and didn't get either one. The mozzarella sticks were horrible and the marinara sauce was less than half full.

Atmosphere: 2

Food: 1

Service: 3

We ordered food last night, I got the cheeseburger, French fries, mozzarella sticks and small Hawaiian pizza, the pizza was ok, the mozzarella sticks were disgusting, my burger was so hard and dry I couldn't even eat it there was also supposed to be mayo on it but none, the letua and tomato was disgustingly soggy, my fries were so hard from being over cooked , I use to get food here all the time when I was younger never had a problem so we are very disappointed ?

Atmosphere: 3

Food: 1

Service: 3

Most places without prices get on my nerves but this place feels like an institution where you just go in, get some cracking slices, pay what they tell you then shut up and eat. I can dig. There were two people at the counter - one of them was doing everything and that was enough for us.

Atmosphere: 3

Food: 5

Service: 4

Banger specialty pizzas. Teriyaki chicken pizza and chicken bacon ranch pizza are on another level.
I haven't tried many other types, but every specialty pizza I've tried have been very, very good so far. I've been there a handful of times for takeout.
Prices are reasonable for the taste of the pizza, I don't mind spending $22 on a large pizza if it's going to last a few days and also taste delicious.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Special Pizza