Cheapskates! I paid $7.86 for an ice cream cone the other day, a single scoop. The kid working there didn’t even scoop any ice cream into the cone, just placed a single scoop on top. First of all, that’s not structurally sound and is just gonna fall off. Second of all, I’ve never ever EVER been to an ice cream shop where a single scoop of ice cream does not include filling up the cone with a single scoop on top. The employee was saying it’s “too hard” to scoop ice cream into the cone. Literally a half scoop to fill the cone is simple. He ended up just chucking it in a cup, not the point of getting a cone. Charging that much money for so little ice cream and not even getting a structurally sound cone full cone is outrageous. Stop being so cheap, your profit margin is already massive.
Vincent Criscenzo
Delicious ice cream with friendly and accommodating staff
Mollianne Cunniff
Awesome ice cream!
Jeannine Galloway
$8.00 for two scoops. My mother loved it, all that mattered.
Phi Do MD
Good sized cones and excellent ice cream
Food Eat
Good collection of ice creams, plenty of vegan and non dairy options to choose from. We tried the maachiato and strawberry swirl in the vegan options and we absolutely loved it! We were pleasantly surprised as it tasted just like any dairy icecream. Would definitely visit once again!
S E
Great service and great ice cream
Jennifer Bombard
Alexis was so amazing! She made me such a yummy bday cone. Definitely coming back, had a great experience
Very nice tasty ice cream, good customer service, but prices are out of control ($10+ for a small ice cream and a waffle cone). I can see why this place was empty during my recent visit. There are local ice cream shops that are more affordable. I would suggest the corporate to reconsider their prices, otherwise I would not be surprised if this place will be closed.
znookworm znookworm
Excellent ice cream!! The texture is nice and thick. I always get the Chocolate Therapy — it is delicious and not too sweet!
Arsalan Khan
My visit to Ben & Jerry’s reminded me of Chris Stapleton’s song called you should probably leave. We got our ice cream and left asap! The girl who served us must be really going through it. I have received better customer service at an RMV in the morning..
Suresh Nallu
One of worst ice cream, don’t have taste and leads options.
Mackenzie O'Shea
Hello! I was just here for free cone day and witnessed the worst costumer service I’ve ever seen. A mother and three young children walked in 5 minutes too late and were denied service. This was not the issue. What was the issue was the random coworker butting into the conversation the gentleman was having with the mother who was being very polite, kind, and understanding about getting denied service. This worker said “we literally opened at 11 you've had all day to get here” in an extremely rude and condescending tone and proceeded to mumble other rude comments under her breath. I will definitely not be coming back to this location especially after seeing the other posts about workers here and their attitude. Being in the service industry I understand the difficulty however blatantly being rude is uncalled for and unprofessional. I hope they can use this as a learning experience.
Delicious and consistent!
Cheapskates! I paid $7.86 for an ice cream cone the other day, a single scoop. The kid working there didn’t even scoop any ice cream into the cone, just placed a single scoop on top. First of all, that’s not structurally sound and is just gonna fall off. Second of all, I’ve never ever EVER been to an ice cream shop where a single scoop of ice cream does not include filling up the cone with a single scoop on top. The employee was saying it’s “too hard” to scoop ice cream into the cone. Literally a half scoop to fill the cone is simple. He ended up just chucking it in a cup, not the point of getting a cone. Charging that much money for so little ice cream and not even getting a structurally sound cone full cone is outrageous. Stop being so cheap, your profit margin is already massive.
Delicious ice cream with friendly and accommodating staff
Awesome ice cream!
$8.00 for two scoops. My mother loved it, all that mattered.
Good sized cones and excellent ice cream
Good collection of ice creams, plenty of vegan and non dairy options to choose from. We tried the maachiato and strawberry swirl in the vegan options and we absolutely loved it! We were pleasantly surprised as it tasted just like any dairy icecream. Would definitely visit once again!
Great service and great ice cream
Alexis was so amazing! She made me such a yummy bday cone. Definitely coming back, had a great experience
Tasty ice cream, convenient location
Restaurantji Recommends
Very nice tasty ice cream, good customer service, but prices are out of control ($10+ for a small ice cream and a waffle cone). I can see why this place was empty during my recent visit. There are local ice cream shops that are more affordable. I would suggest the corporate to reconsider their prices, otherwise I would not be surprised if this place will be closed.
Excellent ice cream!! The texture is nice and thick. I always get the Chocolate Therapy — it is delicious and not too sweet!
My visit to Ben & Jerry’s reminded me of Chris Stapleton’s song called you should probably leave. We got our ice cream and left asap! The girl who served us must be really going through it. I have received better customer service at an RMV in the morning..
One of worst ice cream, don’t have taste and leads options.
Hello! I was just here for free cone day and witnessed the worst costumer service I’ve ever seen. A mother and three young children walked in 5 minutes too late and were denied service. This was not the issue. What was the issue was the random coworker butting into the conversation the gentleman was having with the mother who was being very polite, kind, and understanding about getting denied service. This worker said “we literally opened at 11 you've had all day to get here” in an extremely rude and condescending tone and proceeded to mumble other rude comments under her breath. I will definitely not be coming back to this location especially after seeing the other posts about workers here and their attitude. Being in the service industry I understand the difficulty however blatantly being rude is uncalled for and unprofessional. I hope they can use this as a learning experience.
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