Brilla Coffee - Natick
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I buy the coffee from Brilla everyday, as it is far superior to any other coffee in this mall.
Lucas makes my coffee most days. Knows exactly what I want before I order and serves up the best cup of coffee with a smile always! The great tasting coffee and the wonderful service is why I only go to Brilla now! Thank you Lucas😄
Atmosphere: 5
Service: 5
Very disappointing experience.
This café is misleading its customers. I was charged $6.50 for a small cappuccino, which is completely unreasonable — especially considering it was made by an automatic machine, not a proper espresso machine. What makes it worse is that the café actually has real coffee machines, but chooses not to use them.
This is the most disgusting coffee product I’ve ever had. It tasted burnt and bitter like it was filtered through a sock. The women working here had a poor attitude that was as equally if not more worthless than the coffee.
Atmosphere: 1
Food: 1
Service: 1
Great Coffee, kind service
Atmosphere: 5
Food: 5
Service: 5
Be CAUTIOUS if you have ALLERGIES. I bought smoothies for my children yesterday and explained very clearly that one had a dairy allergy. He was given a smoothie without the whipped cream on top due to this allergy and we thought all was well. Expect that the smoothie had been made with milk. When I questioned the barista, she didn't know that milk was dairy too. Ughhhh. So the kid got an epi pen and sat in the ER for 5 hours instead of meeting Santa yesterday. I'm pretty bullshit over this TBH. It's unacceptable.
Service: 1
Mediocre overpriced coffee, charge .99 cents for a splash of oat milk, should be criminal.
Atmosphere: 1
Food: 1
Service: 1
the best place !!!
Atmosphere: 5
Food: 5
Service: 5
Best options for seasonal flavors! Super cute decorations and nice atmosphere
Atmosphere: 5
Food: 5
Service: 5
Super soft and tasty muffin, and they have the best coffee
Atmosphere: 5
Food: 5
Service: 5
Good job
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Clean place, and it was definitely the best coffee I've ever had.
Atmosphere: 5
Food: 5
Service: 5
I just ordered a coffee for my friend and they didn’t make it the way he wanted it. He was very specific when he ordered it. The barista did not offer to fix it. We ended up throwing it out and getting another one from a different place.
My go-to coffee spot & fantastic latte with oat milk
Atmosphere: 5
Food: 5
Service: 5
Great coffee, cute environment.
Rude cashier today. I asked for a pumpkin spiced coffee, then I noticed that they were using the cheap flavorings. I tried the coffee when it was given to me and I told the woman I really did not like it and if I could just get a black coffee since their flavors were bad. She said no. She was not willing to give me another coffee when I didn’t like the one I got. Every other store/restaurant will always redo an order.
Atmosphere: 1
Food: 1
Service: 1
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