Charleys Philly Steaks

food poisoning on a basic cheesesteak

Atmosphere: 2

Food: 1

Service: 2

I was supposed that other reviews also complained about the cashier lady's bad attitudes. today we stopped by and ordered. food is fine buy her attitue/behavior was worst.

Atmosphere: 1

Food: 2

Service: 1

Normally this brand is my favorite hot subs. We always like to have it for either lunch or dinner in Chicago. Today we traveled to Marlborough, MA, so glad we found this branch.
But the service was bad, the cashier didn’t seem to want to work. We asked for chili sauce that every branch in Chicago always provides in front of the stall. She didn’t understand what chili sauce was. Keep saying no no, don’t have. The food was so salty that I can’t even finish. We ordered Philly cheese steak and chicken teriyaki.

Atmosphere: 1

Food: 1

Service: 1

The asiatic old men in the front was very disrespectful with me and other people, I think he was having a bad day, but I’ll never come back because him.

Atmosphere: 2

Food: 5

Service: 1

Great spot in the mall. Fast and delicious food. One of my favorite spots to eat!

Kid-friendliness: Yes, large tables for families and kids.

Wheelchair accessibility: Yes, in foodcourt.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Teriyaki Chicken Sandwich Combo

Good Philly steak!

Parking: 100+

Atmosphere: 5

Food: 5

Service: 5

perfect

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Philly No Bun, Philly Cheesesteak with Bacon, Cheese Fries

We had food here long time ago and had no issue but today I had steak and my wife had chicken but chicken was not cooked and steak was smelling like fishWhen we complained about the chicken they didn’t want accept they said if we do it over it is going to be like this again so we said to change it to steak and after so much argument they charged us the difference and gave my wife steak instead chickenAs soon as she ate the steak she said it smells so we threw them in the garbage and left

Atmosphere: 3

Food: 1

Service: 1

Chicken is like cardboard, dry and tasteless.?

SCAMMERSThe cashier told us that they offer combos and we can choose any size we want, but they do not offer a combo of a meal. It was very misleading as they apparently consider the drink and fries as the "combo" and not the cheesesteak, which means we ended up paying more than 44 dollars for 2 meals. That's outrageous and borderline theft. The cashier should have been more up front with us about the combo pricing and definitions. Don't call it a combo if it doesn't include the sub. Highway robbery. Very disappointed

Atmosphere: 1

Food: 1

Service: 1

Trying to call them no one's picking up the phone been trying for a massage and a half so I called PayPal to freeze the payment because they haven't got back to me for my food

Service: 1

I was incredibly surprised how good this place was, typically mall food is below average but this was quite delicious! Bread was phenomenal, roast beef was great! Oh and that strawberry lemonade they have is a MUST try!

Atmosphere: 4

Food: 4

Service: 4

Not bad for a mall, but you can get much better authentic Philly cheesesteaks at restaurants that specialize in this. The meat quality isn’t the best, it’s more akin to gyro meat.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Chicken Philly No Bun

Meat quality is very poor.

Meat quality is very poor.