My go-to for a quick lunch. I love the fresh ingredients and the portions are generous. Bonus points for the fresh lemonade and watermelon limeade, both are delicious.
Atmosphere: 4
Food: 5
Service: 5
Alexandra Quilty
Went in at 7:30pm (wasn’t busy) and I asked the employee to change his gloves as I have a gluten allergy. He seemed annoyed by the request. He proceeds to start my bowl and I received a tiny scoop of rice in my bowl. I got small scoops of everything and my adult sized bowl looks like a child size and I still had to pay full price. I was in a rush and was starving. I always try and give this location another chance and it continues to disappoint.
Food: 1
Service: 1
Meliodas
I go to Chipotle all the time. But this location they stingy with food portions. Bought a bowl and it only had 60-70% of what typically get at Chipotle. Never coming back.
Atmosphere: 1
Food: 1
Service: 1
Ethan Gaudet
I’m in disbelief currently with the portions I got today. I was about to walk out and leave my bowl on the counter. Do not come to natick chipotle today I repeat don’t not come!
Atmosphere: 1
Food: 1
Service: 1
Ijaz Shuja
I ordered to pick up I went after 45 minutes my order wasn’t ready very poor service at natick MA service is very poor and food quality is very bad and getting bad every time I go there don’t waste your money go somewhere else
Atmosphere: 2
Food: 2
Service: 1
Jac G
Would rate 0 stars if I could. Ordered delivery from this location, forgot the rice, chicken, beans, and lettuce. Re-ordered again, same thing happened. Was told they would re-deliver, but it was never delivered. There is also no phone service to this store, only robots.
Atmosphere: 1
Food: 1
Service: 1
Allisson Centeras
Never get a burrito here, even the managers cant get it done and you’ll just end up with a pile of slop in your bag while paying full price. I could confidently say after working in past food establishments that this process requires half a braincell which apparently the workers here lack. I suggest a bowl, and even then it’ll be mediocre, i’ve been to countless other locations and this one is a special kind of sucky. Just to prove a point i attached a photo of what chipotle provided me VS what i managed to do at home with the use of basic brain power. To sum things up, if you love chipotle come anywhere but this location.
Atmosphere: 1
Food: 1
Service: 1
Ryan Carey
decent enough
Atmosphere: 4
Food: 4
Service: 4
Jack Kleekamp
Guy named Dakota was super nice and food was gas
Atmosphere: 5
Food: 5
Service: 5
Isaac Chiu
Guy working August 20 at 8 pm is the man. Walked in their bald (brain cancer) and he blessed me with a bowl on the house. Man deserves a raise. Great guy
Extreme amount of salt in the burrito. Burned my tongue and stomach. This is potentially food poisoning.
With the amount of trash on the floor. You can really tell how is this location doing or caring about its customers. Thank you for doing such a great job!
Atmosphere: 1
Food: 1
Service: 1
lowkey
Pretty much what you’d expect from a Chipotle- food was fresh and tasted the way it always does. Place was clean, but the setup feels a little cramped when it’s busy. One of the staff seemed a bit annoyed while taking my order, which made things a little awkward, but otherwise it was quick and easy.
Atmosphere: 3
Food: 5
Service: 4
Pedro Coelho
Very slow! even with scheduled time!
Sayali Jadhav
The ladies were rude and gave me half the quantity for a usual order. Told them to give me as per the value and they laughed and rudely said no. Bad service. Service Not valued for even one star
Atmosphere: 1
Food: 1
chris dodd
Ordered 2 burritos a kids Quesadilla, 2 bowls , chips and queso and chips and salsa. Thought the amount was high but was a big order. When sat down and looked at the receipt saw charges for 2 extra bags of chips and 3x burritos instead of 2. Bad part is the cashier who has to give you the chips only gave us 2 bags of chips 1 for the queso and 1 for the salsa. She never even gave use the 2 EXTRA BAGS SHE CHARGED US AND WAS RESPONSIBLE FOR GIVING US. it took 5 minutes for the manager to come and correct it all while my food was getting cold. Really bad service! AND CHECK YOUR RECEIPTS!! THEY SEE (ATTHE TIME OF THIS POST A 3.1 RATING) customers not going there and trying to charge extra items to make up for lost profits due to bad service! THIS STORE NEEDS CLOSED DEFINITELY GIVING THE CHIPOTLE NAME A DISGRACE!
My go-to for a quick lunch. I love the fresh ingredients and the portions are generous. Bonus points for the fresh lemonade and watermelon limeade, both are delicious.
Atmosphere: 4
Food: 5
Service: 5
Went in at 7:30pm (wasn’t busy) and I asked the employee to change his gloves as I have a gluten allergy. He seemed annoyed by the request. He proceeds to start my bowl and I received a tiny scoop of rice in my bowl. I got small scoops of everything and my adult sized bowl looks like a child size and I still had to pay full price. I was in a rush and was starving. I always try and give this location another chance and it continues to disappoint.
Food: 1
Service: 1
I go to Chipotle all the time. But this location they stingy with food portions. Bought a bowl and it only had 60-70% of what typically get at Chipotle. Never coming back.
Atmosphere: 1
Food: 1
Service: 1
I’m in disbelief currently with the portions I got today. I was about to walk out and leave my bowl on the counter. Do not come to natick chipotle today I repeat don’t not come!
Atmosphere: 1
Food: 1
Service: 1
I ordered to pick up I went after 45 minutes my order wasn’t ready very poor service at natick MA service is very poor and food quality is very bad and getting bad every time I go there don’t waste your money go somewhere else
Atmosphere: 2
Food: 2
Service: 1
Would rate 0 stars if I could. Ordered delivery from this location, forgot the rice, chicken, beans, and lettuce. Re-ordered again, same thing happened. Was told they would re-deliver, but it was never delivered. There is also no phone service to this store, only robots.
Atmosphere: 1
Food: 1
Service: 1
Never get a burrito here, even the managers cant get it done and you’ll just end up with a pile of slop in your bag while paying full price. I could confidently say after working in past food establishments that this process requires half a braincell which apparently the workers here lack. I suggest a bowl, and even then it’ll be mediocre, i’ve been to countless other locations and this one is a special kind of sucky. Just to prove a point i attached a photo of what chipotle provided me VS what i managed to do at home with the use of basic brain power. To sum things up, if you love chipotle come anywhere but this location.
Atmosphere: 1
Food: 1
Service: 1
decent enough
Atmosphere: 4
Food: 4
Service: 4
Guy named Dakota was super nice and food was gas
Atmosphere: 5
Food: 5
Service: 5
Guy working August 20 at 8 pm is the man. Walked in their bald (brain cancer) and he blessed me with a bowl on the house. Man deserves a raise. Great guy
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Extreme amount of salt in the burrito. Burned my tongue and stomach. This is potentially food poisoning.
With the amount of trash on the floor. You can really tell how is this location doing or caring about its customers. Thank you for doing such a great job!
Atmosphere: 1
Food: 1
Service: 1
Pretty much what you’d expect from a Chipotle- food was fresh and tasted the way it always does. Place was clean, but the setup feels a little cramped when it’s busy. One of the staff seemed a bit annoyed while taking my order, which made things a little awkward, but otherwise it was quick and easy.
Atmosphere: 3
Food: 5
Service: 4
Very slow! even with scheduled time!
The ladies were rude and gave me half the quantity for a usual order. Told them to give me as per the value and they laughed and rudely said no. Bad service. Service Not valued for even one star
Atmosphere: 1
Food: 1
Ordered 2 burritos a kids Quesadilla, 2 bowls , chips and queso and chips and salsa. Thought the amount was high but was a big order. When sat down and looked at the receipt saw charges for 2 extra bags of chips and 3x burritos instead of 2. Bad part is the cashier who has to give you the chips only gave us 2 bags of chips 1 for the queso and 1 for the salsa. She never even gave use the 2 EXTRA BAGS SHE CHARGED US AND WAS RESPONSIBLE FOR GIVING US. it took 5 minutes for the manager to come and correct it all while my food was getting cold. Really bad service! AND CHECK YOUR RECEIPTS!! THEY SEE (ATTHE TIME OF THIS POST A 3.1 RATING) customers not going there and trying to charge extra items to make up for lost profits due to bad service! THIS STORE NEEDS CLOSED DEFINITELY GIVING THE CHIPOTLE NAME A DISGRACE!
Atmosphere: 1
Food: 1
Service: 1
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