Chipotle Mexican Grill
219 N Main St, Natick
(508) 653-1007
Recent Reviews
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Pretty much what you’d expect from a Chipotle- food was fresh and tasted the way it always does. Place was clean, but the setup feels a little cramped when it’s busy. One of the staff seemed a bit annoyed while taking my order, which made things a little awkward, but otherwise it was quick and easy.
Atmosphere: 3
Food: 5
Service: 4
Very slow! even with scheduled time!
The ladies were rude and gave me half the quantity for a usual order. Told them to give me as per the value and they laughed and rudely said no. Bad service. Service Not valued for even one star
Atmosphere: 1
Food: 1
Ordered 2 burritos a kids Quesadilla, 2 bowls , chips and queso and chips and salsa. Thought the amount was high but was a big order. When sat down and looked at the receipt saw charges for 2 extra bags of chips and 3x burritos instead of 2. Bad part is the cashier who has to give you the chips only gave us 2 bags of chips 1 for the queso and 1 for the salsa. She never even gave use the 2 EXTRA BAGS SHE CHARGED US AND WAS RESPONSIBLE FOR GIVING US. it took 5 minutes for the manager to come and correct it all while my food was getting cold. Really bad service! AND CHECK YOUR RECEIPTS!! THEY SEE (ATTHE TIME OF THIS POST A 3.1 RATING) customers not going there and trying to charge extra items to make up for lost profits due to bad service! THIS STORE NEEDS CLOSED DEFINITELY GIVING THE CHIPOTLE NAME A DISGRACE!
Atmosphere: 1
Food: 1
Service: 1
Food delivered cold and tasteless. I would not recommend takeout. I tried for a refund and was denied $23 refund. Won't go there there
Food is great. Google maps gave odd directions
Atmosphere: 3
Food: 5
Service: 4
Good but the chipotle in shoppers world down the street is better.
Food: 4
Service: 4
Dakota deserves a raise, he was the best employee I’ve ever run into in any fast food restaurant
Atmosphere: 5
Food: 5
Service: 5
Filthy tables and chairs. Garbage overflowing. Music uncomfortably loud. Straws/silverware/cups station is a mess and gross. Food was so-so even for a Chipotle. Paid extra for chips and got a tiny baggy with 10 stale chips. Horrible value and everything just felt gross.
Atmosphere: 1
Food: 2
Service: 1
Just got takeout for lunch today. Food is so good I almost teared up. :,) THANKS FAM
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Customer service is freaking atrocious, asked “can I please have a little bit more chicken “ after half a scoop and shawty gave me one piece of chicken and gave me attitude.
#ADDMORECHICKEN #ONECHICKEN
Atmosphere: 1
Food: 5
Service: 1
bad food !! and prople here are too lazy to work specifically saturday mornings don’t know about resthad to wait 40mima to pick 2 rice bowls with chicken and it was baaaaaad real bad !! and this girl is totally clueless who works in online puckup section
Atmosphere: 1
Food: 1
Service: 1
One of the workers kept meowing very loud while prepping food and was looking at my wife dead in the eyes half the time doing it. Very weird.
Atmosphere: 1
Food: 1
Service: 1
I came here because a friend said he preferred this chipotle over the one in Framingham. As far as portions go I do believe that this place might give a bit more so you get better bang for your buck, but besides that a normal chipotle experience
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Burrito Bowl, Side of Queso Blanco
Abysmal service and the soda machine doesn’t even have ice
Atmosphere: 1
Service: 1
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