The men's restroom was completely filthy, covered in feces and urine.
S Ros
Do not buy here, W.Central is way better!. This location its horrible, the employees need better training as well as the managers. The orders are never right, always missing something or not properly made. I just received an order with the completely wrong sandwich and coffee once again (which prompted me to leaving this comment). Please check your order before leaving the store, taste the coffee to make sure it was made properly. And Don't even try calling the store because the number is not even working. If you show up while they are switching shifts be ready to wait to even get acknowledged. I used to manage this store under S.F management it was never like this. We were proud of our service, customer care and it was such a welcoming environment that made you feel just like home. **Do better*!
Atmosphere: 1
Food: 1
Service: 1
Angel
Everything is good here.
Farhan Kazi
I had a great experience at Dunkin’. The iced coffee prepared by Sai was excellent — just the right balance and taste. Sometimes my order can be tricky, but Sai got it right away in the frst try and really made my day. Appreciate his attention to detail and great service
Atmosphere: 2
Service: 5
Jimmy Jackson
Total disaster. Avoid it like the plague.
Atmosphere: 1
Food: 1
Service: 1
Bagira Maugli
Rude employees, awful slow service
Atmosphere: 1
Food: 1
Service: 1
Sandra
Got poison food, very bad rotation on production
Atmosphere: 1
Food: 1
Service: 1
Colin McElearney
For some reason this location continues to only offer paper straws that dissolve when attempting to drink an iced coffee.
Atmosphere: 1
Food: 1
Service: 1
Fabio Brandao Jr
I went in to buy an iced coffee and I was told that the store does not except 100 dollar bill The bold white guy that waited on me was very rude about it. How can a busy store like that not except 100 dollar bill.
Atmosphere: 1
Food: 1
Service: 1
personal info
Totally a waste and disappointing experience at the Dunkin' Donuts in Natick. On two separate visits, I was unable to order any food. Yesterday, I was denied the $6 deal offer due to their system error, and then today I was rejected for the $2 drink offer and told to order by myself via mobile app. The staff, particularly two women, were arrogant and not helping. It seems they prefer customers to order through the app rather than in-store.
I was unable to order twice. I was denied the 1st visit due to their system error, and then I was rejected for using the offers and told to order via mobile app. The staff are arrogant and not helping
Financial
Cow worshipping baljeets
Zofia Bianchi
Honestly the nicest staff ever. I came in half asleep and the person taking care of me was so sweet and amazing. Not to mention the bacon was perfectly cooked on my sandwich. The name was Kanth on the recipe so I really hope that was her! I will definitely be going here for now on.
Atmosphere: 5
Food: 5
Service: 5
Williams Perez 33
Excellent service...
Atmosphere: 5
Food: 5
Service: 5
Paulo Cesar
Here’s a revised version of your review:
I don’t enjoy leaving negative reviews, but I feel it’s necessary in this case. The cashier was incredibly disrespectful during my visit. I ordered a hot chocolate and a sandwich. While the sandwich was prepared quickly, several other customers came in, ordered drinks, and left before I even received my drink. When I politely asked the cashier about my hot chocolate, she rudely responded with “sooo?” in a loud voice and pointed to another employee in the back, saying it was her responsibility. The drink was then made immediately. The staff overall seemed very slow, which I could overlook, but the cashier’s attitude toward customers was unacceptable.
The men's restroom was completely filthy, covered in feces and urine.
Do not buy here, W.Central is way better!. This location its horrible, the employees need better training as well as the managers. The orders are never right, always missing something or not properly made. I just received an order with the completely wrong sandwich and coffee once again (which prompted me to leaving this comment). Please check your order before leaving the store, taste the coffee to make sure it was made properly. And Don't even try calling the store because the number is not even working. If you show up while they are switching shifts be ready to wait to even get acknowledged. I used to manage this store under S.F management it was never like this. We were proud of our service, customer care and it was such a welcoming environment that made you feel just like home. **Do better*!
Atmosphere: 1
Food: 1
Service: 1
Everything is good here.
I had a great experience at Dunkin’. The iced coffee prepared by Sai was excellent — just the right balance and taste. Sometimes my order can be tricky, but Sai got it right away in the frst try and really made my day. Appreciate his attention to detail and great service
Atmosphere: 2
Service: 5
Total disaster. Avoid it like the plague.
Atmosphere: 1
Food: 1
Service: 1
Rude employees, awful slow service
Atmosphere: 1
Food: 1
Service: 1
Got poison food, very bad rotation on production
Atmosphere: 1
Food: 1
Service: 1
For some reason this location continues to only offer paper straws that dissolve when attempting to drink an iced coffee.
Atmosphere: 1
Food: 1
Service: 1
I went in to buy an iced coffee and I was told that the store does not except 100 dollar bill The bold white guy that waited on me was very rude about it. How can a busy store like that not except 100 dollar bill.
Atmosphere: 1
Food: 1
Service: 1
Totally a waste and disappointing experience at the Dunkin' Donuts in Natick. On two separate visits, I was unable to order any food. Yesterday, I was denied the $6 deal offer due to their system error, and then today I was rejected for the $2 drink offer and told to order by myself via mobile app. The staff, particularly two women, were arrogant and not helping. It seems they prefer customers to order through the app rather than in-store.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I was unable to order twice. I was denied the 1st visit due to their system error, and then I was rejected for using the offers and told to order via mobile app. The staff are arrogant and not helping
Cow worshipping baljeets
Honestly the nicest staff ever. I came in half asleep and the person taking care of me was so sweet and amazing. Not to mention the bacon was perfectly cooked on my sandwich. The name was Kanth on the recipe so I really hope that was her! I will definitely be going here for now on.
Atmosphere: 5
Food: 5
Service: 5
Excellent service...
Atmosphere: 5
Food: 5
Service: 5
Here’s a revised version of your review:
I don’t enjoy leaving negative reviews, but I feel it’s necessary in this case. The cashier was incredibly disrespectful during my visit. I ordered a hot chocolate and a sandwich. While the sandwich was prepared quickly, several other customers came in, ordered drinks, and left before I even received my drink. When I politely asked the cashier about my hot chocolate, she rudely responded with “sooo?” in a loud voice and pointed to another employee in the back, saying it was her responsibility. The drink was then made immediately. The staff overall seemed very slow, which I could overlook, but the cashier’s attitude toward customers was unacceptable.
Atmosphere: 1
Service: 1
Loading...