Dunkin'
Travel Plaza, 8 Massachusetts Ave, Massachusetts Tpke, Natick
(508) 647-1022
Recent Reviews
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Bad service and very bad coffee and coffee taste disgusting iced cold BAGEL
I Tell the guy he put to much ice on my coffee he said that’s how he supposed to make it very rood bad customer service
Atmosphere: 5
Food: 1
Service: 1
Traveling through the area and stopped for DD. The intercom was hard to hear but hey it is right at the highway rest area,,,the coffee...omg... on point!! Shaken iced espresso was the best I've had since DD 1st rolled it out. The food was great at well. Thank you to the crew working Sat. June 28 @11:58. Keep up the great work, and don't let rude, impatient people crush your vibe!
Food: 5
Service: 5
Wish there were more seating spots to stretch your legs and relax but it's a bare bones dd so you will have to drink your coffee in the car
Atmosphere: 3
Food: 4
Service: 5
The staff was unprofessional they cant take an order correctly and they refused to give a cup holder
The employees lacked patience and listening skills despite no other customers in line. The order was incorrect. They would not provide service recovery via phone.
Atmosphere: 1
Food: 1
Service: 1
Great Customer Service
Atmosphere: 5
Food: 5
Service: 5
We went thru the drive thru, we had three people in the car and had been deciding for about three minutes when the woman working said “she had a car behind us and we were taking a while to decide so we needed to decide faster or come inside”. Needless to say, we just left.
Service: 1
Dunkin' at Massachusetts Turnpike rest stops is a lifesaver for road trips! The convenience is unmatched – quick access right off the highway gets you back on the road fast. You can always count on the familiar Dunkin' menu, perfect for a caffeine boost and a quick bite. The speed and reliability are worth it. It's a much-needed stop for any traveler on the Mass Pike.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Avocado Toast with Bacon, Donuts, Sausage Egg and Cheese on a Croissant
coffee taste absolutely disgusting and made wrong and they forgot two of my food items. worst dunkin of my life will never go back
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Expensive for nothing
Paper straws
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
I was burned and threatened by the employees at this location. The franchisee owner nor dunkin seem to care. Over a week later and have yet to be contacted via phone by either party.
Atmosphere: 1
Food: 1
Service: 1
Had a pumpkin donut that was delicious!
Atmosphere: 4
Food: 5
Service: 5
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