Dunkin'

1245 Worcester St Natick Mall, Natick
(508) 650-3959

Recent Reviews

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samuel w

Suchar sigar everywhere. You get a lemoniadę but IT Has so much sigar you cant even finish IT ):

Atmosphere: 5

Food: 2

Service: 5

LuLu Bell

I like this location.. but it gets busy, and with only 2 people working, the one making the drinks that day was so overwhelmed that my hubby a pre-diabetic ( he can have SOME sugar, but he has to "tone it down") orders unsweetened the way it's made but only 1 pump of a flavored syrup.I watched the kid make our drink... But since there were multiple people waiting.. I wasn't sure if it was ours or not, so I didn't say anything because I couldn't see the sticker. But when he put it down, we checked the name and it was ours, start to finish. And it had 3 pumps of the pink velvet.This won't kill him of course, but it should be made known that our health is in their hands. They should REALLY have like 3 people working on busy weekends. It was still right after the holidays and the mall was packed. We waited for a bit too and there was a line( as usual). Great for business, but pay attention to scheduling, and the upper management should stop hording all the revenue. You guys are overworking your staff in EVERY location I visit. Including one of my manager friends in Lynn. She's even burned herself and had to keep going during call outs and such.

Atmosphere: 5

Food: 5

Service: 5

Chelsea

Don’t get a “croissant” anything from Dunkin. It’s either raw or looks like this.

Atmosphere: 1

Food: 1

Service: 1

Sarah Silva

The lady who served us was so rude. she was screaming at customers and her poor co worker. She yelled at me for mis saying a food. I then watched her yell at multiple other people. Completely unacceptable.

Atmosphere: 1

Food: 5

Service: 1

Carlos Toledo

I love my latte coffee

Atmosphere: 5

Food: 5

Service: 5

Mark Mark

I was there this morning and I had a very bad service from the tow ladies they didn’t care about customers with very bad attitude and nasty food (sandwich was cold and not fresh ) never go back again ??????

Eirwen Kamphorst

Horrible, lady scoffed at us once we got to the counter. She proceeded to get our order wrong(missing one donut). We told her and she THREW our bag of two donuts in the trash. She they got the correct amount of donuts all three…. And threw the bag at my mom. Literally threw it. Maybe it was because we are wearing masks? Maybe since my mom is using a walker. Maybe she had a bad day. No excuse. PERIOD.

Saul Cermeno

Good service

Ana Gomes

Terrible coffee!! I asked her to change she refused so rude

yobanis perez

Horrible experience!!!!! Manager was very rude how does dunkins run out of avocados,ketchup and mayonnaise alll at the same time SMH.......

ginnette diaco

Staff does not care about customer serviceLabels missing on display or just incorrectMy power breakfast sandwich was literally COLD in the middle just because I ordered an extra patty. My refresher was watery and I’ve never been so disappointed at a dunkins.

dwr phlip

Counter kid was super angry about something which he telegraphed with his every movement and sound. Very uncomfortable for customers, and then to top it off, he got our order wrong!

Edgardo Negron

Excellent place #1

Ryan Ko

Good service

Alex Shimberg

My wife and I got food poisoning yesterday after having bacon-egg-and-cheese on the croissant from this place at around 11:30AM. My NP wife suspects it wasn’t salmonella, but rather something like “dirty employee hands” or spoiled/expired ingredients.

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