I had a very unpleasant experience at this location. The cashier couldn’t understand what I was trying to order. We were speaking different languages, and English is a second language for both of us. I tried to explain what I needed, but she didn’t call anyone for help, even though it was clearly difficult for her to understand.
She eventually took my order with irritation, and the sprinkles were placed under the donut, so they spilled everywhere. When I tried to fix the donut, I said a word in Russian, and for some reason she assumed I called her stupid. She became very unfriendly and treated me with clear disrespect. I explained that I never insulted her, but her attitude remained unpleasant.
Atmosphere: 1
Service: 1
N “N\u0026H” H
People are very mean they don’t know nothing about they are doing I asked her to scan the code to get my rewards but she didn’t get that also I ordered cookie butter cloud latte drink what I used to like ,they put all the crumbs of all the cookies they still have even the colorful ones too and when I asked this really Butter cookies drink she gave me the look that’s I don’t know nothing she knows everything and turned her back ,if you don’t like your job that’s not my fault .Thank you Dunkin for this service
Atmosphere: 1
Food: 1
Service: 1
Michael Naguib
Horrible staff
Atmosphere: 1
Food: 1
Service: 1
Nick Long
Ordered a doordash for munckins for my child as a treat. They cant fill the order at 900am on a sunday. But instead of turning the item off or canceling the order, 7 different drivers have now cycled through to get the order only to cancel and give to a different driver.
This place sucks, bad. Read the reviews. Go to west central street location. Way better staff.
Atmosphere: 1
Food: 1
Service: 1
YoungSeok Oh
This place breaks my heart. I used to love this Dunkin’ location, especially in the fall. I’d enjoy coffee and donuts under the beautiful tree in front. Sadly, that tree has now been cut down.
Here are some things I noticed during my recent visit: 1. There were flies over the donuts. 2. I waited at the checkout counter for five minutes before anyone came, even though a few staff members were nearby cleaning the floors. 3. The environment was generally clean and nice. 4. Most disappointing of all, the lovely big tree in front of the shop is gone.
Atmosphere: 3
Food: 1
Service: 1
Sara Rivera
My coffee was perfect.
Atmosphere: 4
Food: 5
Service: 5
Mike Giurintano
Worst possible service, they mess up each time even when they ask you to repeat the order. If I had a dollar for every time they messed up my simple coffee order I'd be rich.
Went back another time just for them to totally forget the egg in my sandwich.
Atmosphere: 2
Food: 1
Service: 1
Betty Boop
BEWARE!!! I visited this location yesterday and I am pretty sure they put something in my coffee intentionally. I have been having problems with this location with missing items and one worker being extremely unfriendly and when you tell that certain individual something is missing or ask for a straw they give you a stare down. It’s extremely weird because why do they work there if they don’t enjoy their job. It’s like they are angry that they have to serve you. I was there yesterday and had 3 coffees in my order. I was the unlucky one to get what I believe was an intentionally tainted coffee. I sipped it a few times and it tasted sour and disgusting. I had ordered the cookie dough flavor and never tried that flavor before, so initially I thought the flavor was extremely disgusting. I got home and was going to attempt to try and fix the taste so that I didn’t just waste $4. When I opened the lid of my coffee I noticed stuff floating around and initially assumed maybe the cream was curdled. The more I thought about it, it just doesn’t make sense why only one of 3 coffees would be curdled as they were dispensing the same cream. I have attached pictures of the coffee and another strange thing was the texture on the inside of the lid. I will not return to this location and will be escalating this with management as I am very concerned with what was in my coffee. I wish I saved it, but dumped it when I initially thought it was just curdled. I can’t get that employees cold eye stare down out of my head, which makes me believe it was intentionally. Anyways, I suggest avoiding this location, I personally will be going to the one down the street. I suggest to always look in your cup before drinking it because you just can’t trust what might be in it.
Atmosphere: 1
Food: 1
Service: 1
David McKenzie
I go to a different Dunks everyday....I never have a problem.
Lately everytime I go to this location for whatever reason I end up with the worst tasting coffee by far. Today's coffee tasted like piss! Avoid this Dunks!!!!!!!!! 🤮☕🤮☕🤮☕🤮
S and S
I have gone to the Dunkin’ Donuts for years. I drink one cup of coffee every morning.. Consistently over the last couple months when I order my coffee has been wrong. It’s a simple order very simple but it’s been wrong.. Yet the people are nice very friendly. I blame this on the owners. I’ve never seen you in the store. Do you know how to work a cash register? Do you know how to do what they’re doing or do you just own the business and expect everybody to make it profitable for you? I will never come back here. I will go to Main Street or over by Roche Bros.. It has nothing to do with those that work there. I think you need to know how to do their job.
I’ve personally never had a bad experience here. Everything comes out quick and accurate with my order.
Atmosphere: 4
Food: 4
Service: 5
Fabiana Correa
There hasn’t been one time where i’ve visited this dunkin where my order has been correct. I wouldn’t recommend visiting them unless you are looking to waste your time and money. Worst dunkin ever
Atmosphere: 1
Food: 1
Service: 1
Amy Bissonnette
Is this a joke? This is frosting. I was under the impression a whoopie pie is whipped cream. Since when is a whoopie pie anything other than white and black? I didn't ask for piss yellow. Get it together.
james hunter
Good coffee
Atmosphere: 3
Food: 3
Service: 4
nusy h
Whatttt this place has one of the fastest drive thru I have ever known. And yes my food and coffee were hot and tasteful
I had a very unpleasant experience at this location. The cashier couldn’t understand what I was trying to order. We were speaking different languages, and English is a second language for both of us. I tried to explain what I needed, but she didn’t call anyone for help, even though it was clearly difficult for her to understand.
She eventually took my order with irritation, and the sprinkles were placed under the donut, so they spilled everywhere. When I tried to fix the donut, I said a word in Russian, and for some reason she assumed I called her stupid. She became very unfriendly and treated me with clear disrespect. I explained that I never insulted her, but her attitude remained unpleasant.
Atmosphere: 1
Service: 1
People are very mean they don’t know nothing about they are doing I asked her to scan the code to get my rewards but she didn’t get that also I ordered cookie butter cloud latte drink what I used to like ,they put all the crumbs of all the cookies they still have even the colorful ones too and when I asked this really Butter cookies drink she gave me the look that’s I don’t know nothing she knows everything and turned her back ,if you don’t like your job that’s not my fault .Thank you Dunkin for this service
Atmosphere: 1
Food: 1
Service: 1
Horrible staff
Atmosphere: 1
Food: 1
Service: 1
Ordered a doordash for munckins for my child as a treat. They cant fill the order at 900am on a sunday. But instead of turning the item off or canceling the order, 7 different drivers have now cycled through to get the order only to cancel and give to a different driver.
This place sucks, bad. Read the reviews. Go to west central street location. Way better staff.
Atmosphere: 1
Food: 1
Service: 1
This place breaks my heart. I used to love this Dunkin’ location, especially in the fall. I’d enjoy coffee and donuts under the beautiful tree in front. Sadly, that tree has now been cut down.
Here are some things I noticed during my recent visit:
1. There were flies over the donuts.
2. I waited at the checkout counter for five minutes before anyone came, even though a few staff members were nearby cleaning the floors.
3. The environment was generally clean and nice.
4. Most disappointing of all, the lovely big tree in front of the shop is gone.
Atmosphere: 3
Food: 1
Service: 1
My coffee was perfect.
Atmosphere: 4
Food: 5
Service: 5
Worst possible service, they mess up each time even when they ask you to repeat the order. If I had a dollar for every time they messed up my simple coffee order I'd be rich.
Went back another time just for them to totally forget the egg in my sandwich.
Atmosphere: 2
Food: 1
Service: 1
BEWARE!!! I visited this location yesterday and I am pretty sure they put something in my coffee intentionally. I have been having problems with this location with missing items and one worker being extremely unfriendly and when you tell that certain individual something is missing or ask for a straw they give you a stare down. It’s extremely weird because why do they work there if they don’t enjoy their job. It’s like they are angry that they have to serve you. I was there yesterday and had 3 coffees in my order. I was the unlucky one to get what I believe was an intentionally tainted coffee. I sipped it a few times and it tasted sour and disgusting. I had ordered the cookie dough flavor and never tried that flavor before, so initially I thought the flavor was extremely disgusting. I got home and was going to attempt to try and fix the taste so that I didn’t just waste $4. When I opened the lid of my coffee I noticed stuff floating around and initially assumed maybe the cream was curdled. The more I thought about it, it just doesn’t make sense why only one of 3 coffees would be curdled as they were dispensing the same cream. I have attached pictures of the coffee and another strange thing was the texture on the inside of the lid. I will not return to this location and will be escalating this with management as I am very concerned with what was in my coffee. I wish I saved it, but dumped it when I initially thought it was just curdled. I can’t get that employees cold eye stare down out of my head, which makes me believe it was intentionally. Anyways, I suggest avoiding this location, I personally will be going to the one down the street. I suggest to always look in your cup before drinking it because you just can’t trust what might be in it.
Atmosphere: 1
Food: 1
Service: 1
I go to a different Dunks everyday....I never have a problem.
Lately everytime I go to
this location for whatever reason I end up with the worst tasting coffee by far. Today's coffee tasted like piss!
Avoid this Dunks!!!!!!!!!
🤮☕🤮☕🤮☕🤮
I have gone to the Dunkin’ Donuts for years. I drink one cup of coffee every morning.. Consistently over the last couple months when I order my coffee has been wrong. It’s a simple order very simple but it’s been wrong.. Yet the people are nice very friendly. I blame this on the owners. I’ve never seen you in the store. Do you know how to work a cash register? Do you know how to do what they’re doing or do you just own the business and expect everybody to make it profitable for you? I will never come back here. I will go to Main Street or over by Roche Bros.. It has nothing to do with those that work there. I think you need to know how to do their job.
Atmosphere: 1
Service: 3
Restaurantji Recommends
I’ve personally never had a bad experience here. Everything comes out quick and accurate with my order.
Atmosphere: 4
Food: 4
Service: 5
There hasn’t been one time where i’ve visited this dunkin where my order has been correct. I wouldn’t recommend visiting them unless you are looking to waste your time and money. Worst dunkin ever
Atmosphere: 1
Food: 1
Service: 1
Is this a joke? This is frosting. I was under the impression a whoopie pie is whipped cream. Since when is a whoopie pie anything other than white and black? I didn't ask for piss yellow. Get it together.
Good coffee
Atmosphere: 3
Food: 3
Service: 4
Whatttt this place has one of the fastest drive thru I have ever known. And yes my food and coffee were hot and tasteful
Atmosphere: 5
Food: 5
Service: 5
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