awesome love it 2 years ago have the worst manager now this new one he is so nice help people out and the employees are fast and really happy all the time.
Worst Dunkin. Ever. Been multiple times and always unhappy.. but today I went and they had no strawberry donuts at 10am… also the employees are so unfriendly. Go to any other Dunkin.
Food: 1
Service: 1
Jeff Selig
Updated review, now from 3 stars to a definite 1 star rating!!!! The guy working here is the absolute worst manager I’ve ever met!!!!!! I yet again had a hot chocolate that literally tasted horrible, it tasted like hot water, and definitely not hot chocolate!!!! I waited at least 20 minutes to get help. I asked 2 employees multiple times to check the machine to see if it had any chocolate powder left in the machine. Instead, they just poured yet another hot chocolate into a new cup without checking to make sure the machine actually had chocolate in it. The manager, an absolute jerk, handed me the cup, and told me to taste it. Why would I taste something that is burning hot??? I’m not gonna burn my mouth just because he doesn’t feel like fixing my problem!!! I told him that it’s way too hot to taste it. He then went to grab yet another cup. That’s when I had had enough horrible service from him, and I walked out the door back to my truck to leave. As I left I yelled at him to say that this is getting another bad 1 star review, and that I’m gonna go dump this horrible drink out. I could hear him screaming at me to not leave another bad review, too late!!!! If he thinks I’m ever giving him even 1 star, he’s wrong, and this review should have zero stars!!! He then angrily followed me outside to my truck to not only say he fixed my order (which he absolutely did not do), but he was also yelling at me, pointing at the store to say he’s reporting me………. REALLY???!!!! Report me for WHAT?????? He thinks I was the one who broke his door, and he tried to get me to pay him for it. I literally did not break anything, and I absolutely am not giving him a single penny for anything!!!!!!!! This is beyond ridiculous, and he’s the rudest staff member I’ve ever met!!!!!!!! How about actually giving me a real hot chocolate instead of a cup of hot water!!!???? I absolutely should have been given a refund, but nnoooo, instead all I get is my money ripped off and that monster of a manager yelling at me!!!! You suck!!!!!!! Worst dunkin ever!!!!!!!My order got messed up 3 days in a row, and today alone, my order was wrong 3 TIMES!!!!Friday I went to the drive thru, and I’d placed a mobile order. I get to the window, and I got my hot chocolate, but they forgot my 2 donuts, so they asked me if there was more to my order. I got my 2 donuts, but, I should not have to tell them that. They should have been able to see my order I placed on their screen! Then, my hot chocolate tasted like water when I got to work.Saturday morning, I placed another mobile order at the drive thru, and the same thing happened. I got my hot chocolate, but they didn’t get my 2 donuts again! I eventually got the donuts, but again, they should have known already by looking at the order I already placed!! I also told the nice lady that my hot chocolate was too watered down when I was there yesterday. She then went to get another employee, a guy, who was rude at first to me. I told him what happened yesterday to my hot chocolate and he replied “you do know our hot chocolate is made with water, right “? And I said ya, I know. I was trying to tell him that the actual machine probably needs more hot chocolate powder cuz it runs out sometimes. He eventually offered me a second hot chocolate for free, and it tasted much better than the other one.Today was THE WORST!!! I did another mobile order at the drive thru. I ordered a plain bagel toasted with extra egg, and extra cheese.First time today I got my sandwich, it was missing the extra egg.Second time today after going back inside to tell them, they remade my sandwich, but it only had 1 slice of cheese, no extra cheese.Third time today, the nice lady personally remade my sandwich, and showed it to me, and it was perfect. 2 eggs, extra cheese. She also nicely apologized and gave me an extra bag of donuts.Screw you guys!!!! Absolutely the worst Dunkin location ever!!!!
Atmosphere: 1
Food: 1
Service: 1
Ian Russo
Don’t even waste your time it’s just Dunkin’ Donuts, this one will waste all your time and Dunkin food isn’t good enough to make up for
Atmosphere: 2
Food: 3
Service: 2
Thomas Langan
stop being lazy and spread cream cheese on both sides of a bagel dont clump it up on 1 half
Amanda Ligor
This is a drive- theu and walk-in in the parking lot of a strip mall at Route nine and 27I stop in there pretty much every time I go to the stores there, and they're always super fast and efficient. I tried the maple donut the other day and I have to say it was pretty good. The bacon egg "taco" tasted like literally nothing
Atmosphere: 3
Food: 3
Service: 5
William Roth
I don’t think these workers at this location get enough praise for their friendly and efficient service. Always polite and friendly!!!
Service: 5
Daoud Aboushosha
It is a messy Sunday morning every single order is delayed. There was not enough employees. Employees did their best but it wasn’t enough unfortunately. I will think twice before coming back to the store.
Dawn Glawson
Great Service no matter how busy. But it's now been multiple times that I've ordered food and it tastes like a chemical cleaning product. it's disgusting and the food is inedible. I hope the owner or employees read the reviews so they can fix this. I tried reaching out directly and haven't heard back because I didn't want to leave a public review until giving them a chance to respond and fix this. But its been 3 months now and nothing has changed
I must admit this. One of the best hash browns I had ever. It should be the same across stores but this location had the best of all. I wish I purchased two instead of one.Side note : They should fix the restroom.
Recommended dishes: Hash Browns
Amanda L.
This is a drive- theu and walk-in in the parking lot of a strip mall at Route nine and 27I stop in there pretty much every time I go to the stores there, and they're always super fast and efficient. I tried the maple donut the other day and I have to say it was pretty good
Paul Gillert
Went in nobody was in there.. two employees on the floor talking waited waited waited waited decided I didn't want to spend New Year's there so I left.. if I could give zero Stars I would.
Alexandra R
How many things can you get wrong. 30 dollars worth of garbage. Why did I customize my dozen donuts if you were just going to give me what you wanted to give me anyway? I ordered your signature latte exactly how you have it on your mobile app and it was missing everything that makes it even signature. Avocado toast was missing. Horrible place.
Awful service
Atmosphere: 1
Food: 1
Service: 1
awesome love it 2 years ago have the worst manager now this new one he is so nice help people out and the employees are fast and really happy all the time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Wake-Up Wrap - Turkey Sausage Egg and Cheese, Donuts
Worst Dunkin. Ever. Been multiple times and always unhappy.. but today I went and they had no strawberry donuts at 10am… also the employees are so unfriendly. Go to any other Dunkin.
Food: 1
Service: 1
Updated review, now from 3 stars to a definite 1 star rating!!!! The guy working here is the absolute worst manager I’ve ever met!!!!!! I yet again had a hot chocolate that literally tasted horrible, it tasted like hot water, and definitely not hot chocolate!!!! I waited at least 20 minutes to get help. I asked 2 employees multiple times to check the machine to see if it had any chocolate powder left in the machine. Instead, they just poured yet another hot chocolate into a new cup without checking to make sure the machine actually had chocolate in it. The manager, an absolute jerk, handed me the cup, and told me to taste it. Why would I taste something that is burning hot??? I’m not gonna burn my mouth just because he doesn’t feel like fixing my problem!!! I told him that it’s way too hot to taste it. He then went to grab yet another cup. That’s when I had had enough horrible service from him, and I walked out the door back to my truck to leave. As I left I yelled at him to say that this is getting another bad 1 star review, and that I’m gonna go dump this horrible drink out. I could hear him screaming at me to not leave another bad review, too late!!!! If he thinks I’m ever giving him even 1 star, he’s wrong, and this review should have zero stars!!! He then angrily followed me outside to my truck to not only say he fixed my order (which he absolutely did not do), but he was also yelling at me, pointing at the store to say he’s reporting me………. REALLY???!!!! Report me for WHAT?????? He thinks I was the one who broke his door, and he tried to get me to pay him for it. I literally did not break anything, and I absolutely am not giving him a single penny for anything!!!!!!!! This is beyond ridiculous, and he’s the rudest staff member I’ve ever met!!!!!!!! How about actually giving me a real hot chocolate instead of a cup of hot water!!!???? I absolutely should have been given a refund, but nnoooo, instead all I get is my money ripped off and that monster of a manager yelling at me!!!! You suck!!!!!!! Worst dunkin ever!!!!!!!My order got messed up 3 days in a row, and today alone, my order was wrong 3 TIMES!!!!Friday I went to the drive thru, and I’d placed a mobile order. I get to the window, and I got my hot chocolate, but they forgot my 2 donuts, so they asked me if there was more to my order. I got my 2 donuts, but, I should not have to tell them that. They should have been able to see my order I placed on their screen! Then, my hot chocolate tasted like water when I got to work.Saturday morning, I placed another mobile order at the drive thru, and the same thing happened. I got my hot chocolate, but they didn’t get my 2 donuts again! I eventually got the donuts, but again, they should have known already by looking at the order I already placed!! I also told the nice lady that my hot chocolate was too watered down when I was there yesterday. She then went to get another employee, a guy, who was rude at first to me. I told him what happened yesterday to my hot chocolate and he replied “you do know our hot chocolate is made with water, right “? And I said ya, I know. I was trying to tell him that the actual machine probably needs more hot chocolate powder cuz it runs out sometimes. He eventually offered me a second hot chocolate for free, and it tasted much better than the other one.Today was THE WORST!!! I did another mobile order at the drive thru. I ordered a plain bagel toasted with extra egg, and extra cheese.First time today I got my sandwich, it was missing the extra egg.Second time today after going back inside to tell them, they remade my sandwich, but it only had 1 slice of cheese, no extra cheese.Third time today, the nice lady personally remade my sandwich, and showed it to me, and it was perfect. 2 eggs, extra cheese. She also nicely apologized and gave me an extra bag of donuts.Screw you guys!!!! Absolutely the worst Dunkin location ever!!!!
Atmosphere: 1
Food: 1
Service: 1
Don’t even waste your time it’s just Dunkin’ Donuts, this one will waste all your time and Dunkin food isn’t good enough to make up for
Atmosphere: 2
Food: 3
Service: 2
stop being lazy and spread cream cheese on both sides of a bagel dont clump it up on 1 half
This is a drive- theu and walk-in in the parking lot of a strip mall at Route nine and 27I stop in there pretty much every time I go to the stores there, and they're always super fast and efficient. I tried the maple donut the other day and I have to say it was pretty good. The bacon egg "taco" tasted like literally nothing
Atmosphere: 3
Food: 3
Service: 5
I don’t think these workers at this location get enough praise for their friendly and efficient service. Always polite and friendly!!!
Service: 5
It is a messy Sunday morning every single order is delayed. There was not enough employees. Employees did their best but it wasn’t enough unfortunately. I will think twice before coming back to the store.
Great Service no matter how busy. But it's now been multiple times that I've ordered food and it tastes like a chemical cleaning product. it's disgusting and the food is inedible. I hope the owner or employees read the reviews so they can fix this. I tried reaching out directly and haven't heard back because I didn't want to leave a public review until giving them a chance to respond and fix this. But its been 3 months now and nothing has changed
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Nicest staff I have come across. Will be back
Atmosphere: 5
Food: 5
Service: 5
I must admit this. One of the best hash browns I had ever. It should be the same across stores but this location had the best of all. I wish I purchased two instead of one.Side note : They should fix the restroom.
Recommended dishes: Hash Browns
This is a drive- theu and walk-in in the parking lot of a strip mall at Route nine and 27I stop in there pretty much every time I go to the stores there, and they're always super fast and efficient. I tried the maple donut the other day and I have to say it was pretty good
Went in nobody was in there.. two employees on the floor talking waited waited waited waited decided I didn't want to spend New Year's there so I left.. if I could give zero Stars I would.
How many things can you get wrong. 30 dollars worth of garbage. Why did I customize my dozen donuts if you were just going to give me what you wanted to give me anyway? I ordered your signature latte exactly how you have it on your mobile app and it was missing everything that makes it even signature. Avocado toast was missing. Horrible place.