McDonald's
290 Worcester St, Natick
(508) 653-1809
Recent Reviews
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I ordered through the drive through on the app and when I got to the store they said the ice tea was unavailable even though I ordered it on the app, then they keep telling me to cancel the order because of one ice tea, I ask them to just make everything else and leave the ice tea but she keeps saying cancel the whole order because you need to reorder again. She then says can take my order on the computer through the drive though. I go cancel my order and then she says I have to go park and go inside and order. I think the person was the manager on duty, she should be FIRED with her type of behavior and work ethic. If you ever see this woman just know she is not experienced enough and is super rude.
Atmosphere: 1
Food: 1
Service: 1
I want to acknowledge Estuardo Galvez as he was very attentive, friendly and very helpful. We gotta praise our fellow personnel that go above nd beyond. Very kind hearted nd with a smile. Thank you so very much. He needs to be acknowledge by management.
Atmosphere: 5
Food: 5
Service: 5
Paper straws
Food: 1
My order was a horrible experience. I waited over an hour without any response, no one responded. In the end, my order was simply canceled, with no explanation or solution offered. Total disregard for the customer and a lack of professionalism.
They make fast food become inconvenience. Always long lines because the employees don't want to work and be lazy.
Atmosphere: 1
Service: 1
Staff was good and fast. There were no issues with the order, and it has a big parking lot.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: French Fries
My cheeseburger had no burger
Food: 1
Service: 1
Hair in the sandwich and was very cold. My son waited 20 minutes to get the order. Very discussed to find the hair while biting my sandwich. Teach your employees to cover their hair
This is definitely one of the best McDonald’s. I always have very good and pleasant interactions with them.
Atmosphere: 5
Food: 5
Service: 5
Excellent 👌 service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Quick service. Real value when you the app. Inside seating is nice and clean. Was pretty quiet.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcmuffin
Placed one order on DoorDash and they forgot the burger, got a refund ordered it again and they forgot the fries and gave me the wrong drink. Honesty amazing you can mess up the same order for the same person twice in a row.
Service: 1
I'm a frequent goer of this establishment. Always gets my order right and speedy!
Atmosphere: 5
Food: 5
Service: 5
The place is dirty there are no napkins sugar and others on the shelves are empty the bathrooms are dirty and the food was not good I ordered a Chinese juice in a container after I paid for it they say they don't have that type of juice they don't know why it appears At the sectioning machine they offered me coffee or another Chinese juice but I was not happy because the juice they gave me was small after offering me the large one. The people who work are not friendly, I expected better service and a hot and delicious meal. I do not recommend this place, my experience was very bad.
Atmosphere: 1
Food: 2
Service: 1
Excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panqueca
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