Melt Gelato & Crepe Café

1245 Worcester St #4075, Natick
(508) 650-0071

Recent Reviews

joseph klein

This place was fine, I had a good experience. Satisfied my crepe wants. It was a nice place in the mall to have a quick bite or as in my case spend some time there with your significant other. We ordered a crepe and 2 coffees. Crepe was so good I decided to buy another. I would return. I’m glad we decided to try this spot out.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Crepe

Nira M

Such a nice spot for lunch/

Atmosphere: 5

Food: 5

Service: 5

Desh Cooper

Great paninis and crepes and reasonable pricing.

Atmosphere: 5

Food: 5

Service: 5

Sofia Rojas

Obsessed with the gelato at this place and they make it there!

Abigail Brito

EXCELLENT!!!!!!!

Atmosphere: 5

Food: 5

Service: 5

Gabi Abbiatici

I never really come to this mall and the food court doesn't have much variety, this place had great options. They do paninis and crepes. They had this pesto panini that was great and the prices were fair as well.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dulce de Leche Crepe

Kevin Carr

Paid almost $7 for a medium iced coffee. Swallowed my tongue and hoped for the best. “It’s gotta be worth it”, I thought. Then proceeded to watch half the cup be filled up with milk. Tasted on par with something you would get at 7/11. Perhaps the hot coffee or food is better here, but avoid the iced.

Atmosphere: 4

Food: 1

Service: 3

Vasudha Sarawgi

Got the chocolate crepe and added on the strawberry. Generous portion of strawberry for the price. Satisfied my crepe craving, the service was fast and efficient. Crepe was a little thicker in the middle hence the 4 stars.

Atmosphere: 5

Food: 4

Service: 5

Gin J.

We recently had a disappointing experience at this place, and I would not recommend it at all, especially for parents with young children. It seems their focus is solely on the business aspect rather than customer satisfaction.Upon arriving, we purchased a few beverages and pastries, only to realize it was time to feed our hungry baby. I approached the cashier to kindly request some hot water to warm the bottle milk. To my surprise, they flat-out refused unless we paid for it. I've never encountered a situation where customers had to purchase hot tap water before.Fortunately, our baby was okay with room temperature milk, but I couldn't help but feel disappointed at the lack of consideration. Charging for something as basic as hot water, especially when it's for a baby, left a sour taste in our mouths. To fellow parents who may relate to this situation, it speaks volumes about the customer service at this place. Proceed with caution.

Atmosphere: 4

Food: 2

Service: 1

Z. G. Jin

We recently had a disappointing experience at this place, and I would not recommend it at all, especially for parents with young children. It seems their focus is solely on the business aspect rather than customer satisfaction.Upon arriving, we purchased a few beverages and pastries, only to realize it was time to feed our hungry baby. I approached the cashier to kindly request some hot water to warm the bottle milk. To my surprise, they flat-out refused unless we paid for it. I've never encountered a situation where customers had to purchase hot tap water before.Fortunately, our baby was okay with room temperature milk, but I couldn't help but feel disappointed at the lack of consideration. Charging for something as basic as hot water, especially when it's for a baby, left a sour taste in our mouths. To fellow parents who may relate to this situation, it speaks volumes about the customer service at this place. Proceed with caution.

Atmosphere: 4

Food: 2

Service: 1

teresa

i cant review the food but the customer service is a 0.woman saw me standing there and said give her a moment. she proceeded to clean for 15 minutes while i was just standing there. it was 5:45 they close at 7. like

Atmosphere: 1

Food: 1

Service: 1

Yuru L

In picture below the left is my friend's gelato and the right is mine. I saw what other people in front of me got and knew the size on the left is the normal one. We both got two flavors and paid the same price. I didn't see the size difference until after paying, then I asked the cashier (a different person but he also scooped gelato for other orders), who used the excuse that it was because I had two flavors and my friend had one (her flavors look similar). This shows two things: 1. The gelato scooper obviously knew both orders have different flavors but apparently has zero training on how to scoop and is LAZY AND IRRESPONSIBLE 2. The cashier BLATANTLY LIED as his excuse doesn't stand since in reality we both have two flavors The service was horrible even before that. We stood in line for 5 minutes until we finally got to the checkout, but the cashier said in a VERY RUDE tone that we're supposed to get the gelato first before we pay, but the problem is no one attended to us as the waiter scooping for some reason skipped us... the menu and pricing was also at a very hidden place so you'll get surprises at checkout :)

Mannie Afonso

Not sure why they no longer have the menu on a chalkboard. Only a QR code. Was it difficult to have a chalkboard. Lost a

Atmosphere: 1

Vadim Loban

That ice cream they have doesn’t taste like a real ice cream.. dulce de leche flavor I got didn’t taste like dulce de leche either.Although place looks nice. But we came not for look but to get ice cream which we didn’t like. Chemicals.. not real. Don’t

Atmosphere: 5

Food: 2

Service: 5

Daniel V

Gelato was quite good. I got lemon and mint chocolate chip.Crepe was okay, but slightly undercooked and strawberries were red all the way through (clearly very old) and mushy.

Food: 3

Service: 4

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