Ruby Thai Kitchen

1245 Worcester St, Natick
(508) 653-0353

Recent Reviews

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Nathan Nobis

Perhaps it was because it was the end of the day, but the food was not good. No Thai taste at all in the three dishes I tried.

Atmosphere: 3

Food: 1

Service: 3

Matthew

I always go to this restaurant and the food is usually good but today they gave me raw chicken and told me it was “duck meat” when I clearly got mango chicken. They did absolutely nothing about it.

Atmosphere: 1

Food: 1

Service: 1

mina gaber

Chicken was raw when I showed to them . Did not help
Very bad service and food

Food: 1

Service: 1

Kunal Burdak

So less portion for 10$, it was like a kid sized meal i mean really disappointing

Atmosphere: 1

Food: 1

Service: 1

ROGERQUICK

The portion size is moderate.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Chow Mein

Kid Concept

Service was good but the beef taste gross, almost taste like frozen Tyson chicken, just all around soggy, can’t say that I’ve ever had beef and it looked and tasted like that, people serving food were nice tho at least

Atmosphere: 3

Food: 1

Service: 4

Joe W

It's tasty food court food, fast service, no drama get your food and eat. Staff was friendly.
Mango chicken was delicious.

Atmosphere: 3

Food: 5

Service: 5

C Wells

Ruby must be a first name, because Thai is NOT WHAT THE FOOD IS.

Atmosphere: 1

Food: 1

Service: 1

Melody Wells

Why is it called Thai when there is no Thai food offered?

Why is food court food being offered on Door Dash?

This is extremely disappointing.

Food: 1

Hailey O'Hearn

used to love this place until they gave me SEVERE food poisoning. please be careful. shocked they don’t have food safety violations.

Atmosphere: 1

Food: 1

Service: 1

Maya Shb

It was good!

Vegetarian options: Veggie options

Dietary restrictions: Veggie optiona

Parking: 100+

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Orange Chicken

Vincent Yeung

For us, service is always as important as (if not more than) the food. In this case, it sucked because we actually liked the food before the incident. We had asked for an extra cup for the toddler after ordering $35+ worth of food. They said it will cost 50 cents and without cash, they said we don’t take cards for 50 cents. Went to sarku japan right beside it and they gave us cup+lid+straw without hesitation and no charge. We didn’t even order from them. It is interesting when a business makes a small decision like this. We are never going back.

Food: 3

Service: 1

U Anzalin

Please please don’t eat their mushroom chicken. I got severe mushroom poisoning/ food poisoning from eating that on December 21st in their Natic mall food court location.

Atmosphere: 1

Food: 1

Service: 1

Benjamin

Mall Asian food.
Chicken was pretty good.
Beef was literally inedible.
So don’t get that one lol

Atmosphere: 4

Food: 3

Service: 4

Benjamin Ehrlich

Mall Asian food.Chicken was pretty good.Beef was literally inedible.So don’t get that one

Atmosphere: 4

Food: 3

Service: 4

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