Sweetwaters Coffee & Tea

19 S Main St, Natick
(508) 720-4152

Recent Reviews

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Pamella DaSilva

*honest review of my experience - overall 3 stars mainly for the food.*
I love the atmosphere in the café and everyone was really friendly and respectful. I decided to go check it out based on how many times this cafe popped up on uber eats and google searches haha!! I was excited to try their coffee and pastries but was disappointed. The chocolate croissant wasn't flaky and light - it was heavy and felt like a stick of chocolate between thick dough slices. I opted for the chocolate croissant because this is my absolute favorite. I bought a few extra pastries but was a little hesitant to eat them based on the flies I saw hovering over the pastries after purchase - that was disappointing. I also chose the blueberry coffee cake as it was covered, and it tasted very good.
The coffee was not as expected - I chose the mocha latte with almond milk, and I was disappointed in the flavor and taste of the expresso, although the mocha part was too good!
Overall, this was a nice place to go to - but I would not go back very often.

Atmosphere: 5

Food: 2

Service: 5

Shannon Whigham

I generally love this coffee shop, however I had a bad experience today. The person taking the orders was very brash and rude, not interested in answering my questions regarding dairy in syrups/specialties, unwilling to check the bottle to see, and more. She was very rude and annoyed with me asking, and not forthcoming with other options that didn't contain dairy. After comments such as "we have a lot of syrups over there" with a wave of her hands towards an area I couldn't see more than the first row of flavors, I decided to pick something at random. I know one person isn't the entire company, but they are a representative of the company and it has left a very bad taste in my mouth. I will likely give it another try here, but not for awhile.

Atmosphere: 3

Service: 1

Ramakrishna Kamma

We have tried chai latte, spinach fiesta and egg muffin. Spinach fiesta is really good and other items are very nice. There is limited parking availability.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Latte Coffee, Coffee & Pastries

Carolyn Kingsboro

Such a Great coffee shop! Meets all needs and expectations, great for work/study too!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spiced Caramel Apple

Joseph Moldover

This is my favorite coffee shop! Great atmosphere, friendly people behind the counter, and lots of great drinks. It's the perfect place to work (spacious, with lots of natural light) or to meet up with friends.

Atmosphere: 5

Food: 5

Service: 5

joe mama

The girl doing my order got my order wrong and then lied and said that was my order even thought I know it wasn’t because I got the right order before. I seems like she was just too lazy. Bad service.

Atmosphere: 3

Food: 2

Service: 1

Marguerite Katherine

Very cozy place to grab a drink! All the barista are so nice and friendly.

Kid-friendliness: They have colors for the kids and many tasty drinks without for them too!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagel and Cream Cheese, Creme Caramel Latte, Coffee & Sandwiches, Summer Dreamy Coffee, Biscuit Sandwich - Ham Egg & Cheese, Dirty

Sophia Zhang

Good coffee, but too loud to work with the fan going off and echoing sound.

Atmosphere: 3

Food: 5

Service: 4

Samuel Zhou

First, they failed to communicate with a DoorDasher and forgot the drinks that I ordered alongside my bagels. Then, when I called them about this issue and placed a second DoorDash order, they didn’t bother remaking the drinks, instead just delivering the now cold drinks from before.

Atmosphere: 1

Food: 1

Service: 1

Nsa Flaca

Best place to be the staff is awesome and the coffee is so delicious

Jay Zipursky

Scones are a little too cake-like for me but the maple pecan danish is so yummy. The staff is friendly and helpful - found a phone charger I could borrow as I was critically low in the middle of a bike ride. Thanks, folks.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Coffee & Pastries

Sasha Goldsmith

Love my lattes! Ask for extra ice though, sometimes my iced latte is warm…

Atmosphere: 5

Food: 4

Service: 4

Kristy Johnson

Really amazing variety of teas, coffees, and all kinds of frozen or chilled beverages. I like that they have plenty of unsweetened items. They even have Thai tea, which you can’t just get at any cafe!

A small gluten free menu rests on the counter.

There are pastries and breakfast sandwiches and granola bars.

They also do events like open mic night coming up July 2nd!

There is minimal street parking and it is fully accessible though nothing is automatic.

The teas are “Sweetwaters” brand I think. I couldn’t find a brand.

I do wish they’d change their cups or do their tea differently though because I didn’t finish my tea within an hour and my cup became incredibly soggy. That’s gross!

Everett Harman

A great place to relax over non-alcoholic drinks with friends or family. Also a good alternative to working at home. Several people buy a drink and sit quite a while working on their laptops. No hassle.

Parking: You can usually get a meter spot.

Atmosphere: 4

Food: 4

Service: 4

Kristina Moore

The iced chai here is amazing! I get it with brown sugar cinnamon syrup. It’s so good. Can’t wait to try all of the other drinks. The lemon square was also good. The managers there are great!

Service: 5

Recommended dishes: Lemon Bar

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