Today I had really bad experience at this place. I ordered bagel and coffee, paid, got into my car, had first bite of my bagel. Noticed not only woman gave me not the bagel I requested, but also it was not baked well. I went back and complain but the woman did not apologize and replaced it, she wanted me to stand in line again to replace by bagel. She was not nice and did not care. I will not come back to this place. They really have to train their employees customer service skills. I threw away the bagel when she finely replaced it with corrected type, but this one also was also under baked. Not coming back.
Michael Soudakoff
Nice sweet old lady. Although it looked like they were short staffed, no one was attending at front for few mins couple of times. Bagel was fresh, tasty and delicious
Kristy Johnson
Delicious bagels and lots of sweet treats too! I love the assortment of Harney and sons teas and unique coffee cakes! Friendly. Plenty of seating. Street parking nearby.
Ben Fisher
Great bagles
shane bourgeois
Great bagel!
Horrible coffee
Jeffrey
We’ve been here twice, and regretted it twice. Both times the lady with the short gray hair had an unpleasant attitude and poor customer service. I don’t expect much, only a decent experience
Vibhor Singh
Cute neighborhood cafe for nice sit in and have good coffee. Must visit if you are in the area.
Lucas Nitschke
Lady working the front was rude and had bad customer service, which would have been fine if the food was good. But it wasn’t worth the price in the slightest. Also she didn’t ask for a name for order and when the food was done she kept yelling out a random name expecting us to realize she was talking about us and when she came up to us asking about it she scoffed when we told her the food was ours. Keep in mind she was yelling “Julia” when neither of our names were Julia and when there was no need to yell out a name when she knew what we ordered, there was nobody else waiting for food and she could’ve handed it to us from behind the counter from where we were sitting. She also forgot my coffee and then gave me the wrong type. I ordered a medium hot black coffee. I would also avoid ordering the “2 BLT” which is supposed to be a BLT with extra bacon. There wasn’t evening a full serving of bacon on it. Take your money to Dunkin’ Donuts right down the street, you will be more satisfied.
Atmosphere: 1
Food: 1
Service: 1
Mike Kane
Best croissants around.
Atmosphere: 5
Food: 5
Service: 5
Sayuri Lopez
This is my go to spot anytime I’m in Natick. I love their TABL on an Asiago bagel with cream cheese, don’t knock it until you try it. The bagels are always fresh and sandwiches are quickly made. It is always clean and welcoming.
A very cute, bright, friendly and inviting spot, set just off the town common. Well worth your time to pop in.
Atmosphere: 5
Food: 5
Service: 5
Olivia Johnston
The woman who works here on Thursday mornings was the rudest person I have ever encountered in my life. Zero customer service skills, extremely snarky, and unpleasant. I have no notes on the food, just the employees. It was awful
Service: 1
Cindy Zauski
Fantastic egg sandwich, and delicious bagels, with an extra piece of bacon for the dog! Love it!!
Food: 5
Recommended dishes: Egg and Cheese
Angela Chen
Honestly not that great bagels. I’ve been disappointed and underwhelmed every time I’ve gotten food here, returning against my better judgment. They also have a Chestnut Hill location which is equally underwhelming.
Today I had really bad experience at this place. I ordered bagel and coffee, paid, got into my car, had first bite of my bagel. Noticed not only woman gave me not the bagel I requested, but also it was not baked well. I went back and complain but the woman did not apologize and replaced it, she wanted me to stand in line again to replace by bagel. She was not nice and did not care. I will not come back to this place. They really have to train their employees customer service skills. I threw away the bagel when she finely replaced it with corrected type, but this one also was also under baked. Not coming back.
Nice sweet old lady. Although it looked like they were short staffed, no one was attending at front for few mins couple of times. Bagel was fresh, tasty and delicious
Delicious bagels and lots of sweet treats too! I love the assortment of Harney and sons teas and unique coffee cakes! Friendly. Plenty of seating. Street parking nearby.
Great bagles
Great bagel!
Horrible coffee
We’ve been here twice, and regretted it twice. Both times the lady with the short gray hair had an unpleasant attitude and poor customer service. I don’t expect much, only a decent experience
Cute neighborhood cafe for nice sit in and have good coffee. Must visit if you are in the area.
Lady working the front was rude and had bad customer service, which would have been fine if the food was good. But it wasn’t worth the price in the slightest. Also she didn’t ask for a name for order and when the food was done she kept yelling out a random name expecting us to realize she was talking about us and when she came up to us asking about it she scoffed when we told her the food was ours. Keep in mind she was yelling “Julia” when neither of our names were Julia and when there was no need to yell out a name when she knew what we ordered, there was nobody else waiting for food and she could’ve handed it to us from behind the counter from where we were sitting. She also forgot my coffee and then gave me the wrong type. I ordered a medium hot black coffee. I would also avoid ordering the “2 BLT” which is supposed to be a BLT with extra bacon. There wasn’t evening a full serving of bacon on it. Take your money to Dunkin’ Donuts right down the street, you will be more satisfied.
Atmosphere: 1
Food: 1
Service: 1
Best croissants around.
Atmosphere: 5
Food: 5
Service: 5
This is my go to spot anytime I’m in Natick. I love their TABL on an Asiago bagel with cream cheese, don’t knock it until you try it. The bagels are always fresh and sandwiches are quickly made. It is always clean and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
A very cute, bright, friendly and inviting spot, set just off the town common. Well worth your time to pop in.
Atmosphere: 5
Food: 5
Service: 5
The woman who works here on Thursday mornings was the rudest person I have ever encountered in my life. Zero customer service skills, extremely snarky, and unpleasant. I have no notes on the food, just the employees. It was awful
Service: 1
Fantastic egg sandwich, and delicious bagels, with an extra piece of bacon for the dog! Love it!!
Food: 5
Recommended dishes: Egg and Cheese
Honestly not that great bagels. I’ve been disappointed and underwhelmed every time I’ve gotten food here, returning against my better judgment. They also have a Chestnut Hill location which is equally underwhelming.
Food: 2
The best croissant I had in MA!
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