Dunkin'

1203 Highland Ave, Needham
(781) 449-2825

Recent Reviews

Laura Lennon

very nice staff

Service: 5

Recommended dishes: Donuts, Caramel Iced Macchiato

Pankaj Saharia

Fast service!

Atmosphere: 5

Food: 5

Service: 5

Vincent L.

This Dunkin's is not only wedged between the town library and high school, but is also a few blocks away from the center of town. It doesn't have a drive-thru, but there's plenty of street parking in front.Once inside, it's standard Dunkin's fast food: bland coffee, sugary iced drinks, ultra-zapped hot items, and processed empty-carb baked goods. But if you're looking for something cheap and quick - aided by bonus points and discounts available on their mobile app - then this outlet does the job. Mercifully, at the moment, Dunkin' Corporate hasn't filled this Yelp listing with inane, contrived, staged "action shots" and other stock photos that don't reflect this particular location.

Craig F.

Great employees. Food is great. It's always a pleasure to have it near my house. Tables inside are usually clean.

J Frangie

Best Dunkin location in the area! Clean and great, courteous staff!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Bagels

Sophia Z

no WiFi

Stephanie G.

Customer service was excellent. I appreciate the professionalism and maturity of the staff here! I had pleasant customer experience!!

Atmosphere: 5

Food: 5

Service: 5

Yasmine R

My family and I ordered 2 avocado toasts and it came completely black and burnt. I wasn't going to let my 7 yr old son eat burnt toast so I went back and asked them if this black toast is even OK to consume. The woman behind the counter continued to say "yeah" very rudely might i add, so I asked her to re-make it. After she made the toast, she tossed it across the table without saying anything, not even apologizing. Terrible customer service, and serving unacceptable food!

Atmosphere: 1

Food: 1

Service: 1

Yasmine R.

My family and I ordered 2 avocado toasts and one of them came completely (emphasis on completely) black and burnt. Ofc I wasn't going to let my 7 yr old son eat burnt toast so I went back and asked them if this black toast is even OK to consume. The woman behind the counter continued to say "yeah" very rudely might I add, so I asked her to re-make it. After she made the toast, she tossed it across the table without saying anything, not even apologizing. At this point, I was very upset so I went up to the manager and told him he has very rude workers (he was also very harsh!) responding in a rude tone without even apologizing. Not coming back. Terrible customer service, and serving unacceptable food!

Loyalty Exterior Solutions

Came in for 12 Fronde coffees, 12 sandwiches and one dozen of donuts. Was well taken care of. Thanks

Atmosphere: 4

Food: 4

Service: 5

John Lank

Asked for 2 glazed donuts and got 2 chocolate donuts. If the employees weren't speaking in a foreign language and could understand English they might get your order right.

Service: 1

Tom D.

No issues here standard DD much better than the other two in Needham. I order online quite often and the food is always ready when I arrive to pick it up

LEONARDO SOARES

Great team!! All clean and organized.. girls were perfect !! Nice service

Carlos Duarte

long time waiting for my order to be ready the employees keep talking and don't worry about work and leave us waiting as if there was no one inside the dunkin. I had a bad experience at this dunkin and I don't recommend it 1/10

krystal vezina

They are super slow for having 3 plus people working. That all barely speak English so when you order something via mobile order they still don’t get the order right. Once I ordered a sandwich on a plain bagel and they still put it on a croissant. Then today I order a plain bagel with strawberry cream cheese and they put plain. And my bagel was cold by the time I got the coffee.

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