McDonald's

340 Chestnut St, Needham
(781) 444-8592

Recent Reviews

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Daniel

Food was hot. Service was fast. Staff were friendly. Better than my typical McDonald's experience.

Atmosphere: 4

Food: 4

Service: 5

PW Park

Cold fries, cold burger. I guess they are having hard time hiring competent people. Perhaps the city should consider a surprise inspection? I think they're doing many things incorrectly these days....

Food: 1

Electric Guitar

they denied service when we came in before it closed. They were very rude disrespectful and only let us pay in cash and didn’t even let us order. They also wouldn’t let me come into pee While we were already in the building. I was about to pee on their floor. Then one of the workers shoved me out the door and told me to go pee on the curb. I am highly dissatisfied with this location and I recommend that you go Other places so instead of peeing inside, I peed on the roof because they left in unsupervised ladder for a small child like me to climb up.

Atmosphere: 1

Food: 1

Service: 1

Yves Valentine

Best service from any McDonald's in the surrounding area

Atmosphere: 5

Food: 5

Service: 5

Stan Gelzhinsky

No drive thru, work on it

Atmosphere: 5

Food: 5

Service: 1

Felipe Krainer Chesini

The morning staff gets my food wrong almost every time and they take long to come and take my order even tho it’s not busy

Service: 1

Igor Drizik

Slow service. Store clerks need additional training for customer service.

mike caruso

Missing items it ordered multiple times now only to realize after Iv left and returned to work

Atmosphere: 1

Food: 2

Service: 2

Nick Taverna

One of the better McDonalds I’ve frequented for lunch. I’ve been here multiple times over the last few weeks and the food is usually hot and fresh (hot fries) which can be hit or miss at fast food joints. The staff seems to have a good system during lunch rush and the wait is minimal even when the drive thru line is long.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: World Famous Fries, Big Mac

Alexandra Honor Arrivillaga

Clean , including the bathrooms the staff is friendly . A big lot so parking is not an issue .

Vegetarian options: Must ask

Dietary restrictions: Must ask

Parking: Free parking lot 🅿️

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: World Famous Fries, Strawberry & Crème Pie, Oatmeal Raisin Cookie, Bacon Egg and Cheese Sandwich, Mcdouble, Sausage Biscuit with Egg, Burger King Chicken Nuggets, Big Mac, Quarter Pounder Hamburger, Chicken Mcnuggets, Egg Mcmuffin, Sausage Mcmuffin with Egg, Mcflurry with M&M's Candies, Sausage Burrito, Cheeseburger, Sausage Mcmuffin, French Fries, Quarter Pounder with Cheese

林鈺翔

High efficiency. We got our food when we just sat down.

Atmosphere: 4

Food: 4

Service: 5

Brent Godfrey

It's a shame that McDonald's Corporation, known for serving billions and billions of burgers and making billions and billions of dollars, has not apologized to those they sickened and, worse, the family of the person they killed with their E. coli outbreak. I expect more from this mighty American institution, specifically that its PR strategy would have included at least a little sympathy for the affected families. We are two weeks into the crisis, and McDonald's has not apologized to victims. I suspect this will evolve when the backlash hits their purse.

Atmosphere: 1

Food: 1

Service: 1

Christopher Sharpin

I ordered from the app and selected (4) on curbside pick up. It took 25 minutes, I watched as people came into the store ordered and got their food before me. This was on a Thursday night at around 7PM. The manager didn’t apologize just said they were busy, I told her I understand but people who came here after me got their food before me. They had forgotten my order, 5 minutes later they came out with my hot meal and my daughter’s happy meal weird. So a total of 30 mins for 22$ happy meal and chicken Big Mac. They did however forget the stickers to my daughter’s Halloween bucket. Which they tried to make up for by giving me two sets. UNREAL.

Atmosphere: 4

Food: 5

Service: 2

Yizi Wang

I had a very frustrating experience with this McDonald’s location. On 9/30 , at 10:33 PM, I placed an order through the app and went to pick it up with a friend, but the store appeared to be closed when we arrived, even though there was no indication of early closure on Google Maps or the McDonald’s app.

We knocked politely several times but were ignored. After knocking louder, the staff finally opened the window, and instead of addressing the situation, they were upset with us for knocking loudly. When we asked why they ignored us when we knocked politely, they said it was because the store had closed. We explained that we had an order to pick up, but they only repeated that they had closed early.

I didn’t receive any clear information about how to get a refund, and we never heard an apology. Shortly after our conversation, I got a notification that my food was ready, which only added to the confusion. This kind of service is unacceptable.

I hope the management addresses this issue soon. If not, I will escalate this to McDonald’s corporate.

Service: 1

TJay Putman

Service was Excellent

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