Our server was excellent. Salad was very good. Spaghetti not so great.
Atmosphere: 4
Food: 3
Service: 5
Tallessyn Grenfell-Lee
The food is fantastic, and the staff are super friendly and helpful! An excellent Bertucci’s- thanks for everything, Habibe! :)
Gustavo Fiori
I'm the grandson of Italians. I can confirm the lasagna was wonderful. Excellent place, excellent service. The food needs no introduction. Everything was very good. Congratulations to the managers and the staff. Thank you for the beautiful and foresighted service.
Atmosphere: 5
Food: 5
Service: 5
Paula Fernández
I ordered a Margherita pizza, and as you can see in the photos, it looks nothing like what it’s supposed to be — it’s definitely not a real Margherita pizza. I’m sharing the pictures so you can compare what they advertise versus what they actually deliver. I called the restaurant, but they didn’t refund my money. Very disappointing experience, and I definitely won’t be ordering from Bertucci’s in Waltham again.
Daniel K
It’s a 3 star experiance at best. Salad and pizza not great. Hate to nail another nail into the bertucci coffin, but this chain used to be good.
Atmosphere: 3
Food: 3
Service: 3
Shubham Pandey
Awesome pizza, they had BOGO offer on Tuesday. Definitely a must try!
Atmosphere: 4
Food: 5
Service: 5
Jack
Hosted an event here and the staff were phenomenal. Erica, Danny, and Alex made sure all of my guests were taken care of and I literally had nothing worry about. Absolutely recommended.
Michael Rubin
Pizza TASTES Like Cardboard, they promote Free cheese when you spend $25. KEEP it!!!
Tasteless, worthless, cardboard NO taste, no texture on the crust
The signature TOMATOES they once used is NON existent
Extreme difference and even the cheese quality has a cheaper quality
It is Embarrassing to say that UNOS does a much better pizza, quite frankly- nothing to be proud of
IF the General Manager Tried this Lousy Stale BORING cheese pizza, He Would Fire the Backline Chefs!
Absolute disgrace. No taste no texture to the crust. I will AVOID getting Pizza and just maybe stick to the basics like Pasta.
From 1991 I would visit religiously west Roxbury location take out for lunch and Come Same day for DINE in dinner!!!
Now I’m discouraged from Coming in at all. Constantly Empty Restaurant and Now I know Why, they can’t be bothered to retain valued guests.
Very sad aftermath from 1991 going on 2026 it’s ((((getting rotten)))) Beware, Avoid the cheese Pizzas!!! Once upon a time it was authentic
Atmosphere: 2
Food: 1
Service: 2
Bill Marr
Great Italian restaurant. Super service
Atmosphere: 4
Food: 5
Service: 5
Al Peters
It was a great experience eating at this place while visiting my brother and his lady friend along with my other brother. The seating was comfortable and spacious. I observed excellent service by a young female waiter with an interesting name, we would say with a smile. She gave us balanced attention and courteous observation of our food selections. She was friendly to the point I thought my brother knew her prior to coming to the restaurant. His lady friend made it a point to speak directly to the manager on the professionalism this waitress gave us. BTW, the view of the street added to our conversations, like where this location was and what and who we knew in the area, etc.
Hristina is the best she always listens to what you need and is super kind and fabulous!
Atmosphere: 5
Food: 5
Service: 5
יוני לוי
Not bad
Atmosphere: 4
Food: 4
Service: 4
Snizhana Yaremchuk
Thank you, Jonathan, for the great service and the best pizza in the world! 🌎 Fresh, delicious, and always served with a smile.
Atmosphere: 5
Food: 5
Service: 5
Sarajune Dagen
Bertuccis is amazing not only for their array of delicious Italian fare but most importantly for those who have very real dietary needs. From the moment Habbibe the lovely articulate wait person arrived and learned of my requests, she was kind and so eager to ask assistant Manager Danny if he would honor fish and vegetables prepared without salt, oil or butter. The salmon was moist, fresh and cooked perfectly. The steamed spinach was such a great addition to the salmon Their attention to detail, constant checking to be sure that the meal was satisfactory and their overwhelming effort to honor the customer who cannot order from the menu was a joy. The team is well well trained in food preparation, amazing customer service and seamlessly. The restaurant is bustling, the great food is well prepared but what makes all of the difference is taking the time and interest to work with each and every patron’s needs . So thrilled to find such wonderful people like Danny, Habbibe and the entire team at the Newton Bertucci’s. It is a terrific dining opportunity
Atmosphere: 5
Food: 5
Service: 5
Kyrie Irvingios
I just want to make this clear, this is a $30 large shrimp pizza. There is not even one shrimp per slice. I call to speak to the Manager and ready for this? Sorry, it’s an expensive ingredient. Sir, it’s an expensive pizza. Can’t wait until this location is gone along with the other ones, what a ripoff.
Edited to add the fact that the “Manager” offered to make another pizza but I declined, I felt bad bankrupting the organization with another 8 shrimp.
Our server was excellent. Salad was very good. Spaghetti not so great.
Atmosphere: 4
Food: 3
Service: 5
The food is fantastic, and the staff are super friendly and helpful! An excellent Bertucci’s- thanks for everything, Habibe! :)
I'm the grandson of Italians. I can confirm the lasagna was wonderful. Excellent place, excellent service. The food needs no introduction. Everything was very good. Congratulations to the managers and the staff. Thank you for the beautiful and foresighted service.
Atmosphere: 5
Food: 5
Service: 5
I ordered a Margherita pizza, and as you can see in the photos, it looks nothing like what it’s supposed to be — it’s definitely not a real Margherita pizza. I’m sharing the pictures so you can compare what they advertise versus what they actually deliver. I called the restaurant, but they didn’t refund my money. Very disappointing experience, and I definitely won’t be ordering from Bertucci’s in Waltham again.
It’s a 3 star experiance at best. Salad and pizza not great. Hate to nail another nail into the bertucci coffin, but this chain used to be good.
Atmosphere: 3
Food: 3
Service: 3
Awesome pizza, they had BOGO offer on Tuesday. Definitely a must try!
Atmosphere: 4
Food: 5
Service: 5
Hosted an event here and the staff were phenomenal. Erica, Danny, and Alex made sure all of my guests were taken care of and I literally had nothing worry about. Absolutely recommended.
Pizza TASTES Like Cardboard, they promote Free cheese when you spend $25. KEEP it!!!
Tasteless, worthless, cardboard NO taste, no texture on the crust
The signature TOMATOES they once used is NON existent
Extreme difference and even the cheese quality has a cheaper quality
It is Embarrassing to say that UNOS does a much better pizza, quite frankly- nothing to be proud of
IF the General Manager Tried this Lousy Stale BORING cheese pizza, He Would Fire the Backline Chefs!
Absolute disgrace. No taste no texture to the crust. I will AVOID getting Pizza and just maybe stick to the basics like Pasta.
From 1991 I would visit religiously west Roxbury location take out for lunch and Come Same day for DINE in dinner!!!
Now I’m discouraged from
Coming in at all. Constantly Empty Restaurant and Now I know Why, they can’t be bothered to retain valued guests.
Very sad aftermath from 1991 going on 2026 it’s ((((getting rotten)))) Beware, Avoid the cheese Pizzas!!! Once upon a time it was authentic
Atmosphere: 2
Food: 1
Service: 2
Great Italian restaurant. Super service
Atmosphere: 4
Food: 5
Service: 5
It was a great experience eating at this place while visiting my brother and his lady friend along with my other brother. The seating was comfortable and spacious. I observed excellent service by a young female waiter with an interesting name, we would say with a smile. She gave us balanced attention and courteous observation of our food selections. She was friendly to the point I thought my brother knew her prior to coming to the restaurant. His lady friend made it a point to speak directly to the manager on the professionalism this waitress gave us. BTW, the view of the street added to our conversations, like where this location was and what and who we knew in the area, etc.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Hristina is the best she always listens to what you need and is super kind and fabulous!
Atmosphere: 5
Food: 5
Service: 5
Not bad
Atmosphere: 4
Food: 4
Service: 4
Thank you, Jonathan, for the great service and the best pizza in the world! 🌎 Fresh, delicious, and always served with a smile.
Atmosphere: 5
Food: 5
Service: 5
Bertuccis is amazing not only for their array of delicious Italian fare but most importantly for those who have very real dietary needs. From the moment Habbibe the lovely articulate wait person arrived and learned of my requests, she was kind and so eager to ask assistant Manager Danny if he would honor fish and vegetables prepared without salt, oil or butter. The salmon was moist, fresh and cooked perfectly. The steamed spinach was such a great addition to the salmon Their attention to detail, constant checking to be sure that the meal was satisfactory and their overwhelming effort to honor the customer who cannot order from the menu was a joy. The team is well well trained in food preparation, amazing customer service and seamlessly. The restaurant is bustling, the great food is well prepared but what makes all of the difference is taking the time and interest to work with each and every patron’s needs . So thrilled to find such wonderful people like Danny, Habbibe and the entire team at the Newton Bertucci’s. It is a terrific dining opportunity
Atmosphere: 5
Food: 5
Service: 5
I just want to make this clear, this is a $30 large shrimp pizza. There is not even one shrimp per slice. I call to speak to the Manager and ready for this? Sorry, it’s an expensive ingredient. Sir, it’s an expensive pizza. Can’t wait until this location is gone along with the other ones, what a ripoff.
Edited to add the fact that the “Manager” offered to make another pizza but I declined, I felt bad bankrupting the organization with another 8 shrimp.
Atmosphere: 1
Food: 3
Service: 1
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