Dunkin'

1148 Beacon St, Newton
(617) 964-6892

Recent Reviews

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Duc Nguyen

I’ve been getting my coffee here almost daily the past 3 years. This morning I ordered through the app at 8:52am for a coffee, walked in at 8:53, and didn’t get my coffee until 9:13. Ordering online was supposed to have saved me time. The shop was busier than usual for a Saturday morning and the staff was more hectic than usual. Other people who got in line at the shop after I walked in and the people ordering online all got served before I was even asked what I ordered. They all got their apologies for waiting so long etc. The response I got was an argument as to whether I waited close to 30 minutes or not - for a coffee that should not take more than 30 seconds to pour. Clearly my time is not deemed as valuable as other people’s. I’ll take my daily caffeine from another place.

Service: 1

Tony Bonadio

This Dunkins has two bathrooms

Atmosphere: 4

Food: 3

Service: 5

Quinn S

Go many times a week. Friendly staff, quick service, and a clean store. One of my favorite dunks.

Atmosphere: 5

Food: 5

Service: 5

Jordan Ronell

Great Dunkin location! Super friendly staff

Atmosphere: 5

Food: 5

Service: 5

Elisabeth Haynes

Delicious and service was amazing!!!

Atmosphere: 5

Food: 5

Service: 5

Jill gio

Nicest Dunkin donuts employees ever

Atmosphere: 5

Service: 5

Nora Lyons

These are the sweetest Dunkin’ employees I’ve ever encountered! And they get my order perfect every time. Great energy here

Atmosphere: 5

Food: 5

Service: 5

Phyleia Doe

My first time here and I have to say the customer service here is amazing. Not just one employee but all 3 this morning has amazing customer service thank you

Atmosphere: 5

Food: 5

Service: 5

Melissa Rose

Great location, staff is nice and they are efficient!

Service: 5

Olivia Nakato

Nice staff very good service

Atmosphere: 5

Food: 5

Service: 5

Emma Duarte

Such a very nice place and very nice employees!

Food: 5

Service: 5

Kuntal Nage

Good atmosphere, very friendly staff and hardworking people. Peaceful environment to spend time at the place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Macchiato, Egg and Cheese, Bagel with Cream Cheese Spread

Swarit Agrawal

The standout of my visit to Dunkin’ Donuts was the staff. They were warm, attentive, and truly made my day. Their friendly service turned a quick coffee run into a delightful experience!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Macchiato

Viktoriia Gokdag

Lady made a mistake on my order and didn’t even apologized!
It took 20 minutes to make my coffee and hash browns.
Poor customer service

Atmosphere: 1

Food: 1

Service: 1

Frank Li

Very clean and not busy

Atmosphere: 4

Food: 5

Service: 5

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